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Topic: Foundation & structural

Nov 16, 2015
Nov 1, 2018

I agree with all of the above comments. The best is to start with the roof or where a leak is coing in from. Get that taken care of and then work on the foundation. 

Make sure you hire a licensed and insured roofing and foundation companies. Also ask about the warranties they offer. 

Oct 25, 2018
Nov 1, 2018
  1.  Look at your contract and all the specifications of the project. See what is written about the installation. 
  2.  Talk to the contractor. Question their choices.
  3. If not satisfied with the answers, write a review.
Oct 25, 2018
Oct 30, 2018

Greg, 

What did the contractor say.  Why didn't she/he use them.  I would talk to the contractors before I file a complaint with the BBB.  Can you tell me more about the project?

Philip Anderson\

Peter Polce asked:

Mar 28, 2017
Jan 16, 2018

Contact the Floor Jack rep at the corporation that manufactures. They should have a list of vendors and send you proper installation standards. Best of Luck. Also we would recommend a structural engineer for your assistance.  Best of Luck #GuildQuality #ProTip

Peter Polce asked:

Mar 28, 2017
Dec 3, 2017

Galloway Roofing & Siding does not work on structure foundations.

Nov 6, 2017

Carole Weber of Weber Windows PRO answered:

Nov 16, 2017

Cheri,

Did this just happen three years after installation or could this have been there from the time of installation and you didn't notice.  Sometimes this can happen, especially on older homes that have old wooden windows where the installers use something like a chisel to literally "bust out" the old exterior blind stops on the window when installing replacement windows from the exterior.  The old wood can be very dense and hard to chip off.  The force of hitting on the exterior could cause this type of thing or as someone else said, could have a shim putting pressure against the back side of the interior trim.  You probably would have noticed that kind of damage right away though.

Typically a 70 year old house has already settled so you wouldn't think that was the cause, unless you are having some other kind of structural problems with the home.  If it were water, I would imagine you would see some kind of staining or drips on the interior as well.  

It's really difficult to say, unfortunately.  It could be installation related, but would be hard to say without pulling off the metal wrap on the exterior (assuming they were wrapped) and seeing what is going on.  

Nov 6, 2017
Nov 15, 2017

I dont really see any water damage. They could have by accident impacted the trim with the shims. Maybe send a pcture of the outside and that should tell us a little more

Nov 6, 2017

Christy Carpenter of EntryPoint PRO answered:

Nov 7, 2017

Hello! I'm sorry to hear that you are having issues with your windows. From viewing your photos, it appears that there is water coming from up above the window. That being said, it could have been from improper installation or just bad windows. 

Please feel free to reach out to us and we can send one of our salemen out to have a look at what's going on with your windows.

Christy

EntryPoint Doors and Windows

5018 Bristol Industrial Way Suite 209

Buford, GA 30518

770-904-0094

Mar 27, 2017
May 24, 2017

I agree that you need a structural engineer. The longer you wait the more damage that could occure if it continues to move

Mar 27, 2017
May 4, 2017

I would recommend hiring a structural engineer to review and recmmend repairs not something you should let go. 

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