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Nov 6, 2017

Carole Weber of Weber Windows PRO answered:

Nov 16, 2017

Cheri,

Did this just happen three years after installation or could this have been there from the time of installation and you didn't notice.  Sometimes this can happen, especially on older homes that have old wooden windows where the installers use something like a chisel to literally "bust out" the old exterior blind stops on the window when installing replacement windows from the exterior.  The old wood can be very dense and hard to chip off.  The force of hitting on the exterior could cause this type of thing or as someone else said, could have a shim putting pressure against the back side of the interior trim.  You probably would have noticed that kind of damage right away though.

Typically a 70 year old house has already settled so you wouldn't think that was the cause, unless you are having some other kind of structural problems with the home.  If it were water, I would imagine you would see some kind of staining or drips on the interior as well.  

It's really difficult to say, unfortunately.  It could be installation related, but would be hard to say without pulling off the metal wrap on the exterior (assuming they were wrapped) and seeing what is going on.  

Nov 6, 2017
Nov 15, 2017

I dont really see any water damage. They could have by accident impacted the trim with the shims. Maybe send a pcture of the outside and that should tell us a little more

Nov 6, 2017

Christy Carpenter of EntryPoint PRO answered:

Nov 7, 2017

Hello! I'm sorry to hear that you are having issues with your windows. From viewing your photos, it appears that there is water coming from up above the window. That being said, it could have been from improper installation or just bad windows. 

Please feel free to reach out to us and we can send one of our salemen out to have a look at what's going on with your windows.

Christy

EntryPoint Doors and Windows

5018 Bristol Industrial Way Suite 209

Buford, GA 30518

770-904-0094

Aug 15, 2017

Peter Pawelko of Pro Home 1 PRO answered:

Nov 3, 2017

We are certified James Hardie installer and every answer you received here is true.  It is the best siding out there bar none.  Here is one of our completed James Hardie jobs. With their ColorPlus technology that will withstand the elements your home trues colors will shine for years to come.

Oct 9, 2017

Peter Pawelko of Pro Home 1 PRO answered:

Oct 31, 2017

Doing a water test to determine where the water is entering may locate the issue.  Also checking your roof vents, flashing, chimney, gutters and downspouts

Nia Nelson asked:

Oct 26, 2017
Oct 26, 2017

Hello Nia,

Please give us a call, 469-569-3551. We are a general contractor that specializes in storm restoration. We can handle any project, from the roof to interior repair.

Matt

May 22, 2017
Oct 23, 2017

When you are looking for a professional contractor to successfully bring your home remodeling project to life, you need to make sure you do your homework.

Below are 6 things to consider before hiring a contractor:

1.What is their track record? How long have they been working in the area?

Check out the home remodeling companies you are considering on the Better Business Bureau’s website as well as other sites like Angie’s List. Read testimonials on review websites and look over company websites for portfolios and comments from past clients.

2.What are their credentials? Are they licensed? Bonded? Insured?


States set their own requirements about licenses, but most states have an agency that homeowners can contact to confirm a contractor’s license and credentials. Ask for proof of bonding to make sure your contractor is current on his/her credentials. Insurance puts the liability on the contractor if something goes wrong during the project. Not all insurance is created equal, make sure to ask for a copy of their insurance certificate to verify they have General Liability, Workers’ Compensation, and Auto coverages.

3.Do they have references? Will they provide you with a past client list?

Use a past client list to talk with the people your client has worked with before. Ask them if the contractor delivered what was promised on time and at the agreed upon budget. Also ask about how easy or difficult it was to communicate with the contractor.

4.How will they communicate with you? How do you reach them after hours?

Make sure you agree on how you will communicate with your contractor and if you need weekly in person meetings to get your questions answered.

5.Will they be getting all the required building permits for the project?

While the homeowner pays the cost of the building permits, the contractor should be the one responsible for obtaining the permits.

6.How will the payment schedule be arranged?

For replacement work never pay the entire amount before the project starts. Payment schedules vary from company to company, but there is usually a deposit and payment installments based on certain stages of completion.

Just as you are asking questions about your contractor, your contractor will be asking questions about you and your home remodeling project. It is important that you are aware of the questions your contractor should NOT be asking you.

Sometimes a contractor is trying to find out information about a project, but he/she may phrase questions in a way that makes the homeowner feel uncomfortable.

Listed below are some questions your contractor should NOT ask you:

1.Are you widowed?

2.Do you have money in your savings account?

3.How much money do you make?

4.Will you be alone when I arrive?

5.What is your credit score?

6.May I see your other bids before I present mine?

In Angie Hicks’s article, “3 Questions Your Contractor Shouldn’t Ask,” from Angie’s List she explains how home improvement contractors can be more tactful when they request information from clients.

Check out the article here: https://www.angieslist.com/articles/3-questions-your-contractor-shouldnt-ask.htm

Aug 26, 2017

Danielle Stone of Lunt Marymor PRO answered:

Oct 20, 2017

As others have said, Mr. Clean Magic Erasers work quite well without compromising the integrity of the wall finish.

Oct 12, 2017

Danielle Stone of Lunt Marymor PRO answered:

Oct 19, 2017

One of the best things you can do to prepare your home for the winter is to be sure that your heating system is in proper working order. We encourage our clients to have annual or bi-annual heating inspections before winter begins. This allows any repairs or upgrades to be complete before the first cold night of the year.

Oct 9, 2017

Are you asking how to repair or solve the problem?  Always need to look at flashing gutters and downs and roof penetrations to locate the leak.

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