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Oct 7, 2019

Kevin Nagai of Starlight Homes PRO answered:

Oct 10, 2019

Hi Martha. It is best you reference your community's deed restrictions on driveway widths. Any modifications to the exterior of your home or property usually requires ACC/ARC (Architectural Control/Review Committee) and HOA approval prior to those changes. If you live in the jurisdiction of a municipality you may need to get permits and inspections, as well.

Aug 21, 2019
Oct 4, 2019

Mr. Clean erasers work by using a very fine abrasive to remove either the offending dirt or the material that the dirt is in.  Think of them as a very fine grit sandpaper that is usually very gentle.  However, when used on paint, they will affect the finish causing it to spot on the wall.  The only way to repair this is to paint over it with the original color in the original finish.

Jun 9, 2019
Sep 26, 2019

The only leverage you might have now since they are deneying it and already have their money is to start placing bad reviews of them online. 

Top review sites are Google, BBB, Yelp, Houzz and Facebook.  Also Angie's List and Home Advisor are good if they are on these platforms? 

Give them one last chance to correct the problem along with a list these review platforms that you WILL be posting bad reviews on if it is not resolved within a stated timeline.  If they are smart then they should resolve the problem.  

If not, then place the bad reviews and send them a list of website links of each of the bad reviews.  Let them know that once they resolve the problem then you will take all the bad reviews off.  

Not much else you can do except go legal and this does not seem to warrant that?

Best to You

Aug 5, 2019
Sep 3, 2019

Have them take that metal off that they installed "over" the existing step flashing. You'll need to check the step flashing cards to make sure they are all aligned and in the right places. Chances are they are not. If they are in the right places then it's your window leaking. Best I can do for you without running a hose on it. 

No you could run a hose on it...start along the roof line first and eliminate each area before spraying up towards the window. 

Aug 21, 2019
Aug 26, 2019

Hello Katrina, sorry to hear about your experience thus far. Regarding cutting your losses and hiring someone else, all states are different, but a contract cancellation clause should have been outlined in the contractor's contract / scope of work. If it was not spelled out in your contract, you might want to contact the licensing board in your state for additional information. Next step would be contacting an attorney.

Jun 12, 2019
Aug 22, 2019

Brenda, Usually a roofing company or just a gutter company can do gutter work. Elbert Construction does it. CAll if you'd like to set up an appointment.

Keli

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