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Then how are you handling this problem? They are ofcourse fraud and justice needs to be done. I think you must reach out to the Home Quality Remodeling contractors online for the professional advice on this. They are licensed and very professional. So, they can solve your problem easily by giving you the best solution possible.
Everything the rest said above but, in regards to the warranty:
Check with your Secretary of State and see how long they have been in business. If they are giving you a 10 year warranty, but have only been around for 6 months, then who cares? They won't be around long enough for you to have a warranty issue.
On the other hand, if the one around for 2 years has been around for 10 years, then they probably know that no one calls them for legitimate warranty issues 10 years later, and simply cuts it short so that they aren't called back to fix work that they didn't do.
The minimum pitch for an asphalt roof for Asphalt shingles is 2/12 or more as long as you use at least one layer of ice and water shield and one layer of synthethic felt under the architectural shingles. I would never use a three tab shingle on this low pitch roof. Below 2/12 pitch, I would use either an EDPM Membrane or the Resisto 2 0r 3 ply roll roofing membrane system.
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