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Hi Tammy, it sounds like you likely need a new shower base as Greg has mentioned. The best action would be to correct the problem, since water damage or mold can become very serious issues! A proper shower base should have a slight slope to it. Best of luck!
The best solution would be to remove the existing shower base and install one that was properly set up to drain. There are different solutions depending on what you have existing there currrently. What kind of material is the shower base?
Thank you for posting, sorry for the delay in a response. Unfortunatly, this particular question is outside the scope of the services and support that we are able to offer. You might want to consider a bath remodeling contractor for the best answer to your question. Goodluck to you!
BOMB SQUAD ANSWER// HTH or better known as house hold bleach. As an Explosive Ordnance Disposal Operator House hold bleach can be your greatest weapon for biological items such as mold. Add a little dawn soap to stick to the surface. Spray, allow to treat, and then scrub and rinse!
Pres Gavigan Construction http://gaviganhomes.com/about-us/
Clorox foaming spray works great. Just spray it on and leave it sit. No need to rinse or scrub. It may take several applications. It is washed off when you use the shower the next time. it will even remove mold behind the caulk after several applications.
You didn't mention if the grout was colored. Be very careful to NOT use any bleach based products on any colored grouts. Something that works good on all types of grout is bon-ami mixed with vinegar. Dig out any caulk before doing this. Let completely dry after cleaning before applying any sealer and finally caulking. We like and use Impregnator tile sealer.
This is a spot where cracks often develop. After cleaning with a a mildewcide, check carefully for a crack. If the grout is cracked, open the crack up a little wider with a grout saw (inexpensive at a hardware store) or steel blade and fill it with a color matched caulk or sanded sealer from the tile store. If the crack has moisture, let it dry well before caulking.
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