Answers

Hi Tammy,

  It seems you may have an issue with your current shower pan settling, we can definetly help with this.  Please contact us at 1-866-438-2776 and schedule for a technician to help.

Unfortunately it sound like your shower pan was installed incorrectly. Im afraid it will most likely have to be removed to start over again.

Hi Tammy,

Thank you for posting, sorry for the delay in a response. Unfortunatly, this particular question is outside the scope of the services and support that we are able to offer. You might want to consider a bath remodeling contractor for the best answer to your question. Goodluck to you!

Not sure that anything will work at this time. That's usually addressed at time of installation.

Tile I presume?

BLEACH IT! 

BOMB SQUAD ANSWER// HTH or better known as house hold bleach. As an Explosive Ordnance Disposal Operator House hold bleach can be your greatest weapon for biological items such as mold. Add a little dawn soap to stick to the surface.  Spray, allow to treat, and then scrub and rinse! 

Pres Gavigan Construction http://gaviganhomes.com/about-us/

Billy Gavigan 

Clorox foaming spray works great.  Just spray it on and leave it sit.  No need to rinse or scrub.  It may take several applications.  It is washed off when you use the shower the next time.  it will even remove mold behind the caulk after several applications.

You didn't mention if the grout was colored. Be very careful to NOT use any bleach based products on any colored grouts. Something that works good on all types of grout is bon-ami mixed with vinegar. Dig out any caulk before doing this. Let completely dry after cleaning before applying any sealer and finally caulking. We like and use Impregnator tile sealer.

This is a spot where cracks often develop. After cleaning with a a mildewcide, check carefully for a crack. If the grout is cracked, open the crack up a little wider with a grout saw (inexpensive at a hardware store) or steel blade and fill it with a color matched caulk or sanded sealer from the tile store. If the crack has moisture, let it dry well before caulking.

Almost any mildewicide will do the trick.  Grout sealants all seem to work but I would go specifically to a tile shop to see what they recommend.  I think most sealers will work but application and prep are key.