Team involved with my project was exceptionally helpful in keeping me informed of their work . Really found the experience pleasant. Kudos for a great job.

I didn't think the quality of materials was exceptional for something that costs over $15,000. I expected more new materials and a higher quality of materials. My experience was that they removed as little as possible and installed the bare minimum to save on costs rather than put in new materials wherever possible to ensure the quality of the installation.

Nelson and his team were wonderful ! Dan was a great sales person!

The job was satisfactorily done

Communication could be better. Send email addresses that work.

There was a disconnect between what the salesman said would be done and what was actually done by the install team.

Follow up the a reported issue was not responded to.

Great service from Sales to Installation!!!!

No

The finished product was fantastic. The jobsite was meticulously cleaned up after completion. The workers were very polite and professional. The installation was done in one day.

The install team Oscar was amazing the finished job was perfect

The sales team took the time necessary to explain the project, discuss materials used and choices available, the product guarantee and finance options available.
Professional and courteous team.

Nelson and his team were awesome

It would have been nice if the sales rep had indicated that the install would need
Additional work done to finish the wall that was added. I replaced 3 sided shower stall with the square Kohler shower. A wall was added to accommodate that but not finished. Now I have to get a contractor to complete the project which was already expensive. Not very happy with this. And also, have to.replace tiles since the shape is different and they cut out some to fit new shower base. Goes on and on

High quality product & workmanship.

The purchase of my new Kohlor Walk-In-Tub will enrich my family’s well-being and a great aesthetic to my home.

expert installation completed in 1 day

Nelson the project manager & Donna the salesperson truly cared that my project was completed correctly.

The salesman told me my new hot water heater was big enough - my first question. - he said a booster would be installed - the installation crew said they could not do it - I have to have hot water for my back and by the time my tub is filled, I am sitting in cold water - either fix it or I am not layingsame

I would have no qualms about recommending this company to my friends or family. They were throughly professional from the salesman to the installers.

They were very conscious of job and worked carefully. They left area clean.

Very professional and my shower is awesome!

Very easy to shoo. Sales rep explained the process and offered advice about the various oroduct options. He also knew the competition and presented factual information about the product quality differences.

Excellent product. Beautiful

Helpful discussion about design and process