Great team and very responsive, kept me informed and worked with me on any changes that were brought up.
They did amazing job on our windows replacement project.
Global started when they said they would, and finished when they said they would. Our neighbors went with another company and it took 4+ months. Ours took two months. That says a lot! Vitaly was great, very responsive. Very happy with the work done, it looks great! Small inconveniences like language barriers but Vitaly was quick to respond. Very good company to work with. Highly recommend.
We were very impressed with the installation of our new windows.
I typically shy away from making recommendation; however in this case I would recommend Global Home Improvement. They did a fine job.
Absolutely! I already have. I have been telling realtors, too. It was about a stucco remediation issue, and the realtors love to know who does a good job. I have already told several. I usually do not respond to any surveys of this kind. Sometimes you talk to somebody, and you're on customer service, and you get one. I normally ignore all of them, but they were worthy of mentioning of how professional they were and perfect.
Excellent from beginning to end. Global will be my first call the next time I have a project within their expertise.
From start to finish, Global Home Improvement delivered on their product. Staff were helpful, courteous, and professional. The construction crew worked seamlessly around our busy schedule and the work area was always kept clean. Highest recommendation!
I am glad I chose Global Home Improvement for my metal roof installation, it is the largest part of my house renovation, and the roof is just as I hoped. The sales rep and the project manager explained what I could expect very well, and the project manager kept me well-informed during the job. I appreciated the practical suggestions for the few fixes my old house needed to get the best end result. The finished roof is beautiful!
Great experience, beautiful new windows. We have found that noise from outside is not heard as well inside as it was with our old windows. The installers did a wonderful job and worked quietly. We would recommend Global to anyone who needs home improvements.
We would not hesitate to recommend Global to our friends and neighbors!
All the work we have had done with the company has been good, and we are very satisfied.
From beginning to end Global team kept us informed. As a customer you hope the people you are dealing with are reliable and Global did not disappoint. To Global we say Thank you, a job well done .
We have worked with Global before when they installed our windows in our previous home a few years ago. Once again we were pleased with their service. Dawn kept us up to date on the project, Marty was helpful and informative and answered all our questions during the consultation and Daniel did our installation again and was as thorough as the first time. We are in a condo situation this time and had to get condo association approval and Global was knowledgeable about what our condo association required (did all the leg work) and made sure we had the plans and everything we needed to submit to them in a timely manner. Though we haven't gone through a winter yet we're sure the windows will be as good as they were with keeping the cold weather out as the previous ones were. Highly recommend Global for window replacement.
The windows look great, installation was a breeze. Lots of positive comments from our neighbors too.
They did good work and left it nicer than when they first arrived.
Global provided a quality product and service at a reasonable price.
Job was done well at a reasonable price;
FANTASTIC gutter work from my first phone call to the installation and clean up.
We had great service. The crews were exceptionally courteous to our family and kept all areas clean at the end of each day. Everything looks great thanks to their attention to detail and their useful recommendations. Everyone was super patient with all of our questions and requests. They wanted to make sure we were100% happy with the work being done.
We have used Global for many projects (Windows, Roof, doors, siding and Gutters) and the workmanship is always top quality. I do not enjoy the sales process and negotiating with the Sales person on a price - always making customer feel like they are doing them a favor rather than appreciating the customers business. Same process all the time... Sales person has to call for the best price...this is the deal we will give you today if you sign right now etc. Its a game I am not comfortable with, but tolerate as a repeat customer because I know the quality of the workmanship.
We had stucco removed and windows, siding and stone installed with minimal disruption.
I was impressed with the work that they did and how good the workers were.
We are really happy with the job that Global did on our home. It looks beautiful!
Our project manager was very accessible and made the experience great. He helped address all of our concerns and made many recommendations we liked. The crew was tremendously clean and organized which was great because we were worried about our 4 small children. They were also extremely polite and courteous. The workmanship, especially on the siding, is great and we constantly get compliments on the attention to detail.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Global Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys