We have worked with Global before when they installed our windows in our previous home a few years ago. Once again we were pleased with their service. Dawn kept us up to date on the project, Marty was helpful and informative and answered all our questions during the consultation and Daniel did our installation again and was as thorough as the first time. We are in a condo situation this time and had to get condo association approval and Global was knowledgeable about what our condo association required (did all the leg work) and made sure we had the plans and everything we needed to submit to them in a timely manner. Though we haven't gone through a winter yet we're sure the windows will be as good as they were with keeping the cold weather out as the previous ones were. Highly recommend Global for window replacement.
The windows look great, installation was a breeze. Lots of positive comments from our neighbors too.
They did good work and left it nicer than when they first arrived.
Global provided a quality product and service at a reasonable price.
Job was done well at a reasonable price;
FANTASTIC gutter work from my first phone call to the installation and clean up.
We had great service. The crews were exceptionally courteous to our family and kept all areas clean at the end of each day. Everything looks great thanks to their attention to detail and their useful recommendations. Everyone was super patient with all of our questions and requests. They wanted to make sure we were100% happy with the work being done.
We have used Global for many projects (Windows, Roof, doors, siding and Gutters) and the workmanship is always top quality. I do not enjoy the sales process and negotiating with the Sales person on a price - always making customer feel like they are doing them a favor rather than appreciating the customers business. Same process all the time... Sales person has to call for the best price...this is the deal we will give you today if you sign right now etc. Its a game I am not comfortable with, but tolerate as a repeat customer because I know the quality of the workmanship.
We had stucco removed and windows, siding and stone installed with minimal disruption.
I was impressed with the work that they did and how good the workers were.
We are really happy with the job that Global did on our home. It looks beautiful!
Our project manager was very accessible and made the experience great. He helped address all of our concerns and made many recommendations we liked. The crew was tremendously clean and organized which was great because we were worried about our 4 small children. They were also extremely polite and courteous. The workmanship, especially on the siding, is great and we constantly get compliments on the attention to detail.
It was a very pushy and shady sales process. The workmanship was good if you get Alex's crew.
The staff at Global was very communicative and organized. I knew what they planned to do at all times and when. When it came to the actual work, their contractors were skillful, efficient and worked clean. Final product was excellent.
The Windows are easy to oopen and seals very lightly. Great windows for this winter.
I'm very pleased.
They did an excellent job, and they cleaned up very well afterward, too!
They met all my expectations!
They did a good job. It was excellent. The roofing and the siding was excellent. They cleaned up beautifully.
Global Home Improvement completed the job promptly, on-time and cleaned up after themselves.
We are very pleased with the fiberglass replacement windows that Global Home Improvement installed. The room is much warmer than it was with the vinyl windows. Worth the investment.
Quick efficient seamless
Excellent to work with. Great craftsmenship
We would definitely recommend GHI.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Global Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys