Global Home Improvement was very professional and gave me the best product to buy at most satisfaction!
EXCELLENT EXPERIENCE. ROOFING AND SIDING PROJECTS WERE COMPLETED TO OUR TOTAL SATISFACTION.
Some things did well, other didn't
Always a fantastic job. We are repeat clients!
Very experienced in designing ideas. Knowledgeable, hard working crew. Although the job took longer then what I was told the finished job was worth the wait. I appreciate the fact that they didn't blast music or use profanity or constantly bug me to use the bathroom like other contractors I've used in the past.
They did a great job.
I would recommend Global Home Improvements. They offer a lifetime warranty on their workmanship, which other companies do not offer.
I am pleased with the final product. The metal roof looks great.
I think they weren't responsive to my concerns.
Way too pushy sales people. Really poor communication between the foreman, their home office and myself. The roof looks great but the process from start to finish was not ideal. Project dragged on well beyond expected time frame. The crew at our roof project were great and the finished product looks great. They won the business really because they picked up the phone on a Saturday and got in first.
We had our windows, siding, and gutters replaced as well as some exterior insulation added. This involved three different crews. The work looks excellent to me (and my neighbor, who is an older tradesman was very complimentary of the work). My wife and I come home each day and love how our house looks.We did run into some communication issues where things I discussed with the siding project manager didn't seem to make it down to the ground. This resulted in having to go back and correct some things, like door and transitional trim. The siding job also took significantly longer than expected because it was done by a single person instead of a crew as originally discussed. Excellent quality work with a few bumps.
I have already recommended Global to a neighbor who had a new metal roof installed on their garage. I will continue to recommend Global to friends and family. The project manager and the workers are the best. They work quickly, efficiently and are extremely respectful to the property.
They did an excellent job. There was a minor problem with the manufacturing, but they fixed it.
From start to finish Global Home Improvement performed a quality job. The work team was professional, efficient, courteous, and cleaned up every night before leaving the job site. I have used them on two different occasions and won't hesitate to call them again if I need additional work on my home.
Global Home improvement was very professional from the initial consultation to the scheduling of my window installation. The installation team were professional and efficient. I am extremely happy with my purchase and choosing Global Home Improvement.
I replaced my porch roof with a copper color metal roof. Global did an outstanding job. Couldn't be happier. It took about two days. They finished ahead of schedule. They arrived early each day and never left a mess. My roof is beautiful! I also appreciated the education we were given by Global's representative. He brought metal roofing issues to our attention that we would never have thought about. If you are looking for a metal roof I highly recommend this company.
Global Home Improvement provides a quality product and installation.
Global Home Improvement is a very professional company with a wonderful staff working with the customers every step of the way. We are so pleased with the stucco remediation that was done. The vinyl siding is of high quality and our home looks better than ever! Thank you Global Home Improvement!
Very professional, brought product to the home, affordable and reliable
From start to finish, I was extremely satisfied with the personnel, service and product, each step of the way.
Our experience with Global Home Improvement was not ordinary but extroadinary. Amazing dedicated staff from the beginning of the project to the end. The roofing and siding installers were like surgeons.
we purchased 18 Marvin replacement windows from Global Home. They were a pleasure to deal with throughout the process and the installation went great. the team worked through the 2 hottest days of the summer installing the windows and the company even went above and beyond in honoring a commitment they made to me (even after it became clear that it would be more complicated then initially thought).
Working with Global Home Improvement was a pleasure from beginning to end. The salesman was knowledgeable and helpful without being too pushy. Communication from the office staff was timely and helpful. I felt well informed throughout the process.The work crew was prompt, efficient, neat, and respectful of my home. They did excellent work at a fair price.
Refer to the previous comments. There was a lack of communication, and I wish I was communicated with me before doing $2,000 worth of work on my home.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Global Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys