Being a contractor myself in a different field I know what it's like to rise to the level of care for my customers that leads to 100% satisfaction. I was so impressed with the professionalism of the sales and the scheduling staff, you could tell they really cared and knew what they were doing. The installation team rose to the level I rarely see anymore. They worked really hard as a team and got the job done with the utmost skill and efficiency. They did what they said they were going to do, when they said they would do it with results that were second to none. I would definitely recommend Unified to family and friends.

Approximately 4 months to get installed. To much back and further with the color, glass, door knob. What we originally ordered we found out a few weeks later that the door color. Windows. And locks all changed. We paid in full. The changes that I had to make were way to many and too many weeks in between for a $4,300 door. Things are way to expensive these days that I’m sure there are many other companies to look at. Thank you.

Improve Customer Issue resolution process. Right now there does not appear to be one.

60% increase over contract price of roof and waited until roof removed. Claimed all wood bad but I pointed out some good pieces ( we replaced when originally done) and was told it wasn’t put on correctly. Additionally, now have a window with no screen.

I have already recommended Unified to my neighbors.

Everyone was so professional from beginning to end

The door that was installed has a very high Saddle/threshold on the floor. Easy to trip over. Salesman never should have sold me that door...it's not safe.
I contacted Unified, and after speaking with service manager, he said they're going to come and make the necessary adjustments. Parts were ordered..just waiting for an appointment to fix it.

Everybody was professional, came on time, and price was reasonable.

Quality work and quality products. And everyone at Unified is friendly and responsive!!

Fast service.

Good work

Mike was our rep, he was excellent. If I had a question, he responded immediately. We had a minor issue after installation and it was addressed immediately and the person who did our actual installation fixed the problem and also followed up to make sure it was corrected. We are really happy. I also wanted to note that during the process of getting estimates, they didn’t give me any nonsense over making sure both of us were home for it. That was a small detail that we largely appreciated.

For the most part everything was fine. Until I went outside and found some damaged bushes and pieces of garbage on my lawn and driveway. Just blown around and not really cleaned off.

Knowledgeable and Professional. Great experience from the planning to completion.

I have been a customer for years and they are my go to company when I need work done

Yes

UNIFIED HOME REMODELING DELIVERED AS PROMISED.

My neighbors are already, asking, after they saw the work. I would highly recommend Unified.

Happy with the installer and helper. They were very neat and clean. Installation went well.

My son had 10 windows replaced. The technician was very professional, efficient and pleasant to deal with. His assistant was also efficient and pleasant. He swept up and vacuumed after each room was completed. The job was done by 3:30 PM. The installer reviewed all the instructions and demonstrated how the windows work. The house was immaculate when they left.. I highly recommend Unified for all remodeling needs.

I had very bad experiences with u company. I m 81 yrs old. U people told me I would have 2 remove my Venetian blinds& re install them. I received multiple emails. U company made a pleasant experience into a high stress experience.

My metal door is beautiful design. The workmanship is tremendous

Very professional and the experience was flawless.

ONCE CORRECT SIZE WINDOW IS INSTALLED I WILL COMPLETE SURVEY

Communication and updates non existing. I had to keep calling in to find out what was going on. Promised call backs that never happened. Many emails in the beginning. None thru install or mistakes. Don't really understand why.