I really like my American Standard tub.
They did a very good job! They were clean,friendly and courteous.
I think it is a very good shower.
I haven't been able to use the tub as much as I like, but the few times I have used it, it has helped me a lot. The shower is great! It's a little tight when standing, but that's okay.
The crew was very professional. They communicated various problems that they were having, one of which was having difficulties getting the tub up the steps. They had to get additional equipment to get it there but it was all done very well and the installation looks great.
The guys who came were very professional. They were prompt and clean. They vacuumed and wiped everything as well.
It took almost two months to get my tub from fixed properly.
They don't follow through on their warranty or the completion of work.
They were excellent and it really relaxes the body.
It is just like being in a hot tub, nice and relaxing.
American Standard is a good product but the installers that were here were terrible. They were sent by the company and I'm still waiting for them to come back.
It's a good company.
We are not going to recommend American Standard to friends.
The service was great and the appliance works as advertised.
Linda Redenbaugh was great. Joe and Donnie, the installers, were absolutely wonderful guys. They were very clean, precise, and quiet. They were wonderful. I can't say it enough about how much I enjoyed them. They were done in less than three days. We were never inconvenienced.
I enjoy the tub and I like the commode they put in too. Everything is really nice.
They were wonderful to work with.
We are very happy with our investment.
We're very pleased with them as far as the installation goes and we like the new tub.
The installation was really good. The people were so polite, efficient, and hardworking. We wouldn't have known they were here, except we heard the tools working, and it was hard work. They had to take out a cast iron tub, and when they finished, the job was immaculate. Afterwards, it was much more than we expected, when we were able to see it and we were able to enjoy the tub. It was very relaxing and enjoyable.
I have referred a friend already.
I love the tub. I use it all the time. Everything is very good.
The installation crew was very friendly, knowledgeable, and efficient in doing the work.
It's a great tub, I love it.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of American Standard Walk-In Tubs as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys