I was not pleased with the first installment of my shower. It was really jacked up. But you guys made it right with the second crew.
They were quick with installation and were good at explaining the type of experience we will have using the tub.
It's just so expensive that it's not possible for most people to even purchase it.
They are supposed to come back to fix their mess, but I haven't heard anything.
The salesman was professional, and we both liked him; we bought it the first time he came to the house. The installation was the problem.
It took a second team and three tubs to get the installation done.
I am very satisfied.
Great people, service, and it was everything they said it would be.
The salesperson, finance person, and workers were all knowledgeable and helpful in getting my American Standard shower installed.
Ordering was very easy, and the workers were very respectful and did a great jib. Highly satisfied.
The knowledge that I experienced from everyone associated with our tub, was excellent, the decision to purchase was make easier by the great crew we came into contact with!
Everything in my contract was explained to me step by step by my salesperson Lynn
I would never recommend them to anyone. They don't stand behind their product.
It took way too long and too many trips to get it right for the money that was spent. Not worth the time, money and effort that was spent on all parties. I had to take off work way too much. Lost and paying for it still.
We had a whole series of difficulties regarding this installation. See additional comments below. First, the salesman was not very knowledgeable anbout the installation. The installation had some serious problems. The installer corrected them, but some of the information we got about the tub was not correct.
Good service. I like the appearance of the walk in tub.
There were several schedule changes and no notice for the inconvenience.
Well made and lifetime warranty.
I am so pleased and impressed with the quality of service I’ve received from American Standard. Installation of my walk-in tub (with shower rod and shower curtain) took less than a day and the unit has performed flawlessly so far.
You won’t get what you picked out
It was too costly. The tubs for a regular adult.
Basically, they didn't finish the caulking.
The installers were great and did everything they were supposed to do. They left my house cleaner than when they came in, and they did it all in 5 hours. It was amazing.
I was pleased with the overall work, but had some issues with the work crews getting stuck in traffic.
This tub cost a lot of money and I'm not overly satisfied with my purchase. Knowing what I know now, I might not have spent the money on this product