It is a nice tub. We like it a lot.
They were very professional and courteous. They cleaned up after themselves very well and did an absolutely great job!
They were very professional, friendly, very forthcoming in teaching us how to use the tub, and very efficient. We loved the service.
The service was great. The workmanship was good. The price was terrible.
The installers were very profesional and efficient. The tub is marvelous!
They were professional. They came in and did what they said they were going to do. When they were finished they explained how everything worked an asked me if I had any questions and left.
I am very pleased! I am pleased and I wish I had done it sooner!
American standard is not reliable, I am very disappointed in them.
I was a little disappointed that the timeline kept changing. The installation was scheduled to begin in July, but it was not completed until October.
It is really nice and we are really enjoying it.
A very professional job, it’s beautifull! I have used the tub several times, better than I expected. I’d do it again in a heartbeat!
I was exceptionally pleased with the people who did the installation and with the devices I purchased.
I am totally disappointed with their lack of quality products. It has taken three months to partially replace a disastrous install.
I'm very pleased with the product.
I'm very happy with it! They did a good job!
American Standard's installation was fast, concise and clean. It was very satisfactory.
They were very professional and nice. I would hire them again if I had something for them to do.
The technicians were lovely, real gentlemen. I have one complaint about the system, the water is low, and I would like to raise the pressure.
They did a wonderful job of putting everything in.
No. We paid a premium for quality & brand name and still do have leaks.
The installers were great. They were professional and clean, and the product is great too!
American Standard did great!
I agree! Very satisfied!
They had two guys that came out and work. Their names were Chris and Stuart Johnson and they were awesome. They know their work.
American Standard came to my home to find were thy are going to put the tub in, but they had to remove the commode to put the tub in, and they end up breaking both sides of the tub out of the commode, and they never put it back.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of American Standard Walk-In Tubs as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys