The one person I have been in contact with has been very good at leaving messages, but my issue has not been resolved.

We were misinformed and misrepresented during the sale about the use of the tub.

I don't like wall material. But that's me. I do not like all the caulk.It peels, it stains, it looses its grip. Mold gets in it.

There were a lot of delays to really startng the project that possibly could have been avoided. The project started a month later than expected.

I would recommend American Standard based on the excellent material choices available from which to choose.

Good communication regarding scheduling installation and follow up.

Everything went very well.

Well it took longer than promised to complete.

We’re not happy the service we got

A part was missing. My installation was July 21. This is Aug 11 and t still has not been installed.

Workmanship and they were on time.0

Everything American Standard did was nice. But I do have a ticket in progress. There are a couple of things they have to come out and check. As far as the installation work and everything else, that's great.

The sales person who came measured our tub to be converted into a shower wrong. When the installers came, they found that the measurement was wrong and could not install the tub and had to special order something that then backed them up and they had to stay very late to complete the project. A day later it looks like we may have a leak and some damage to the ceiling underneath the bathroom

Looks beautiful, the installers were courteous and did the work quickly.

I don't think I would recommend American Standard.

I feel that American Standard costs a little more. I have offers on my phone for whole bathrooms, showers, and bathtubs that are much less expensive. Maybe it’s false information, but I still feel that American Standard is a little on the high side anyway.

It was expensive.

American Standard is thorough and quick in their installation; it only took two days.

The tub is not working as it should the bubble outlet around the lower legs/feet do not push out any air. So disappointing.

Still learning. After install i wasn’t here to try it out. I used it once.

Your prices are high.

There were problems with the subcontractor and a problem with Mark for his lack of documenting.

I very much appreciated the guidance and support of my project manager, Mindy Truong.

I liked everything about the experience.

American Standard did a great job. They cleaned it all up, and it's beautiful.