Very happy with NJ Siding and Windows - overall quality of work, job timing, and communication.
I had no problems. It was great.
Areas Of Satisfaction - I was most satisfied with their customer service and their willingness to address problems.
Great job buy all involved, from material to personnel. I would highly recommended NJ Siding and Windows.
Areas Of Satisfaction - I am most satisfied that the sales representative was knowledgable, they were good about the scheduling and gave a heads up if anything changed, and the work is good.
They show up at the job site as promised. I have always been able to talk freely with the job leader who would always answer my questions keeping me relaxed during the job. You can tell that this team has performed this type of work over and over with success. Our family was completely happy regarding their performance.
Areas Of Satisfaction - Matt Sciacca is an excellent salesman who explains the product well and he exudes confidence in the products that they sell in addition to the professionalism shown by his work crews.
No nonsense, quick, and reliable. I would recommend to anyone looking for new windows or doors.
Recognized Excellence - The salesman, Dan, did a great job. He didn't try to talk me into anything I didn't want, which I really appreciated.
Areas For Improvement - NJSW met or exceeded my expectations. Job well done.
Areas Of Satisfaction - Quality products, knowledgeable sales and installation personnel who make sure the job is done right and you are satisfied.
Areas Of Satisfaction - I was most satisfied with the guys who worked on my project. They worked from the beginning of the day to the end of the day in the cold.
It was a pleasure working with the folks at New Jersey Siding & Windows. I felt they really cared about my house. I had full siding, a window and a storm door installed. The installer, Michael C., was a craftsman and artist. We love the job he did. Thanks.
Areas Of Satisfaction - Timeliness and Quality in material and labor.Also, I thought their list of previous projects in my area which they gave to us helped to sell the job. We actually called a few people that were referenced.
Recognized Excellence - Yes, my installation crew did a wonderful job fixing my window.
Areas Of Satisfaction - Neat and clean work.
Additional Comments - I am happy with their service, siding, soffits and gutters are next! I’m sure the work will be good once the weather breaks!
I was absolutely thrilled with the windows and installation. I would highly recommend NJ Siding and Windows. In fact I did make a referral already to a friend from my church and she is also very pleased.
Recognized Excellence - The two initial installers...don't remember their names but they were brothers. They did a great job.
Areas For Improvement - New Jersey Siding & Windows did not fall short of my expectations.
Areas Of Satisfaction - We were the most satisfied with the quick installation of our windows.
Recognized Excellence - Everyone we worked with at New Jersey Siding & Windows provided exceptional service.
Areas Of Satisfaction - Excellent choice of doors and helpful recommendations on what would best fit our needs. Met our preferred timetable.
They gave great service and had a dedicated team that made sure that the client is happy with the product.
Areas Of Satisfaction - I was satisfied with their scheduling, attention to detail, and cost.
I was 100% satisfied in every aspect of New Jersey Sidings work (composite siding, vinyl trim, roof and gutters/leaders). I love the way my house looks and have received many compliments from walkers in my neighborhood. Everyone I dealt with was courteous, pleasant and very knowledgeable. I would recommend New Jersey Siding to anyone who desires a “job well done!”.
Areas Of Satisfaction - Each part of the job was performed to a very high quality. I love the composite siding; it looks like wood but has all the no-maintenance features of vinyl. Thought as given to areas that presented a challenge resulting in a perfect job at completion. My house has no soffits so NJS used a clever method to vent the roof just above the gutters. The gutters and covers, as well as the leaders, look great. At the end of each day the yard was left absolutely clean. This was top notch job all around.
Current Referrals - I mention NJS to anyone who inquired about who did the work on my house.
Recognized Excellence - I truly felt everyone was exceptional in the particular part of the job they were responsible for.
Likely To Recommend - I will recommend them because the owner made sure we were satisfied. To me, that was huge.
Recognized Excellence - I would like to recognize the owner. He was great. He really stepped up to the plate, and made sure everything was good at the end of the project.
I had a question about rehanging my blinds because a window had been altered, and I called them after the installation and someone came out the next day and helped me out.
Areas Of Satisfaction - I was most satisfied with the installation. They installed something like 19 windows in one day, and it was done correctly.
Overall they are good. I would definitely recommend them to someone. Make sure all the details are confirmed.
They were professional. They provided everything that I needed. They were good to work with and got back to me quickly.
Recognized Excellence - I would like to recognize Matt and Neal. Neal came by to make sure everything was okay, which I thought was great.
Additional Comments - Everything was great! I would use them again if the opportunity arose.
Areas Of Satisfaction - I was satisfied with the entire experience. They were wonderful!
Areas Of Satisfaction - Team did what they said they would do and worked very quickly. They worked with me when I had questions or wanted to make adjustments. They also really came through with a haggle between them and my general contractor re: electrical outlet boxes. They also came back after the job was finished to help install an outdoor lantern which the manufacturer screwed up twice. Very appreciative to the team for that.
Recognized Excellence - Matt was a wonderful to work with and made me feel comfortable with the job.
Top notch company, professional, friendly, quality products in general a great company to do business with - they have replaced 2 doors, six windows and are working on my roof - every encounter has been a positive experience leading me to repeat business
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of New Jersey Siding & Windows, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys