The fence gate had to be hung twice. First time was crooked. Lots of hassle to communicate with workers who only spoke Spanish. Boss was hard to reach. No show on days scheduled.
I am giving four stars only because he did not know where the water problem was coming from. I am not saying that is his fault, but the house was in Houston and I am in Austin, so he was my eyes. I told him my neighbor, who went to the house, saw it was coming from the water softener, but he was saying that it was from the water heater. I cannot give it five stars just because he was unsure of where the issue was coming from.
It was efficient; the details USA Restoration Pros relayed were right on time.
I am very pleased, true professionals. I would definitely recommend.
I think the communication was lacking. Everything was done by text. It's hard to understand what they are doing regarding the project.
Every individual I spoke to was knowledgeable, answered all my questions. Great team of people.
The work was exceptional
Quick service to start our drying process after a water heater leak on a Sunday. Everyone has done a great job.
They did the first part of the job, but they said that they weren't going to do the rest of it.
I highly recommend USA Restoration Pros to friends and family for incredible service and results!