About this company
The Cleary Company
Mission Show more
Mission
Thriving on improving the happiness of our clients and the function of their home through our Remodel-Design-Build experience
and have fun while doing it.
Company Overview
Design Build residential remodeling company located in Columbus, Ohio established in 1994 by George Cleary. Our employees are experienced and licensed Certified Remodelers, Certified Lead Carpenters and Interior Design professionals committed to quality craftsmanship, trust and integrity. We combine our core staff with the best suppliers in the industry to bring your project to a timely and successful completion. The experience level of our staff allows us to provide you a distinct advantage over our competitors. We make quality on site decisions that will save time and money. Our attention to detail is unmatched!
Description
Specializing in Whole House Renovations, Home Additions, Basement Conversions, Kitchens, Bathrooms, Master Suites, Mother in Law Suites, Attic Conversions, Media Rooms, Home Theaters, Studies, Libraries, Home Offices, Interior Spaces, Sun rooms, 3 Season Room Additions, Exterior Refinishing
Products - Custom built cabinetry, Rev-A-Shelf, Kohler, Hansgrohe, Cambria, Flexitech, Konecto, Crossville, Electrolux, Blanco, Rohl, KitchenAid, Viking, Elkay, LaMans, Velux, Masonite, Vent-a-Hood, Amerock, Kichler, Quoizel, Hinkley, Wilsonart HD, Viwinco, Marvin, Sunrise, Delta, Moen, AMI, Trex, Sherwin Williams, Pittsburg Paints, Panasonic, RMC, Foundry, Yale, DaCor, Wayne Dalton, Hardwood, Granite, Marble, Limestone Hide
Types of work
GuildQuality surveys
Badges
Photos 321
Coronavirus (COVID-19) response
We’re taking the following precautions for our customers:
Keeping you, your family, our Team & trade partners safe is our number one priority. As the COVID-19 concerns continue to evolve, we feel it best to communicate how The Cleary Company is operating to ensure a safe work environment for everyone. The last several months have been highly abnormal for everyone but with grace, patience and strength we can continue to get through this together. Our Team will continue to adapt and adjust as needed to serve our clients. More info here ~ https://clearycompany.com/planning-safety-for-covid-19/
Customer satisfaction
Of 486 customers surveyed, 324 respondedReviews 221
Of 324 respondents, 221 left a reviewRecent reviews
Jeff S.
I am very satisfied with The Cleary Company's quality of work.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The Cleary Company exceeded my expectations with the quality of the job.
Customer in Grove City, OH
Before this project I had total faith in Cleary Co.
Customer in Columbus, OH
Recognized Excellence
Recognized Excellence - Jen Sommers was helpful with fantastic design assistance and communicated well with me as the work commenced. I always knew what to expect during each phase of the project. Her expertise was essential in meeting the various contractors here to ensure an excellent final product.
Garth G.
We would, and have, recommended The Cleary Company to others. This was our fifth project with them and we have been so happy with all of them. This project, a first floor addition, was done during the first year of COVID, and the workers were all very courteous and careful with mask wearing whenever they had to come in to the house. The majority of our work was done behind the house and the entrance to the house was blocked off with plastic and plywood. The team, John, Laura and Rob, was wonderful to work with. This was also our fifth project with Laura as our designer! She’s terrific, and by now knows our design style, so that made it very easy to make our selections early in the process. My husband and I couldn’t be happier with our finished product! We have been in this house for 29 years, and with the design expertise and craftsmanship of the Cleary Company, we have made this our “forever” home! Thank you, Cleary Company!
David H.
We had a great experience with The Clearly Company designing and finishing our basement. Our project took a little under a year, start to finish, only because there were several delays in the supply of building materials from Covid shutdowns. These delays were outside of their control and we were apprised of our timeline throughout the project. Our designs are beautiful and fit in well with the rest of the house. Our basement added a lot of value to our home. The construction quality is excellent, and we were impressed with all of the subcontractors as well. Everybody was courteous and did a good job. We always felt like a priority to them, even when they had multiple projects that they were working on. We would strongly recommend The Clearly Company to others!
Mary C.
I would absolutely recommend the Cleary Company. From start to finish, I was always kept in the loop. My questions were answered timely. The Cleary Company worked very hard to keep me abreast of any changes to schedules or possible delays. The communication element is crucial during a remodel especially one that is done during a pandemic. I was more than pleased with the final product. I have a kitchen that I enjoy working in and is beautiful
B.B.-.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The design process
Customer in Delaware, OH
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Eric Isler is an extremely conscientious project manager.
Current Referrals
Current Referrals - We've already referred two people since this project!
Customer in Grandview Heights, OH
I've already recommended them. They're just a top notch company to work with, who can handle all the details from design to build, and I never worried about anything when they were in charge. They're a great company to work with.
Additional comments
Areas For Improvement
Areas For Improvement - I would say they just fell short in promptly handling some change requests so we had updated information about the costs of changes.
Areas Of Satisfaction
Areas Of Satisfaction - Pretty much in every area, they were top notch from start to finish. I can see why they have such a strong reputation. We would and have referred other people to that. I think it's a reflection of the owner still involved in the company and his expectations for his employees. He has good people working for him. We were working from home due to the pandemic. We got to see the quality of the workers and the subcontractors. I can see why they've chosen them. They do a really good job. It was a wonderful experience, and we have a great final product.
Jeff S.
Excellent work and excellent communication!
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They exceeded my expectations of the quality, communication, and cleanliness.
Customer in Bexley, OH
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They were always professional and the quality of the product was really great.
Customer in Upper Arlington, OH
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Quality of work and customer satisfaction
Donald K.
very high end quality and service
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Quality exceeded my expetations
Tim O.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The design was excellent and it looks better than I thought it would.
Additional Comments
Additional Comments - They did a great job.
Mary K.
The remodeling, skill sets, and the pleasantness of the crews were just as great as the outcome in all 4 of the projects that The Cleary Company completed for me. They took my suggestions and worked very well with me!
Chelsea V.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Robert Raskins was the reason I went with the Cleary company. Very professional.
Customer in Upper Arlington, OH
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The design process exceeded our expectations. We were really happy with how well they worked with us through the design, the ebbing and flowing of it all. It was excellent!
Ann S.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Justin, our contractor manager, was and is still amazing in every way! He takes time to talk to us about whatever little thing we think of and works with us to make sure everything is great.
Michael C.
C&C was a delight to work with from the start to the finish of our project. Outstanding customer service, outstanding finished product.
Additional comments
Subcontractors Professionalism
Subcontractors Professionalism - After a full day of work on our home, my wife and I heard a whooshing sound coming from our basement. We discovered that water was flowing at a high rate of speed, and even though this had nothing to do with the work Cleary had been doing, a gentleman from Cleary's team returned to our house and fixed the problem--two pipes had to be pushed back together and reinforced with tape--at no cost and with no complaint. Incredible customer service.
Areas Of Satisfaction
Areas Of Satisfaction - The quality of the design and execution of our bathroom so pristinely matched what we had shared with Cleary & Co. at the beginning of this process, it's impossible to overstate how well it was done.
Barbara R.
I would highly recommend this company. The quality of work was outstanding. The communications with the company was right on. The worked efficiently and fast. They cleaned up daily and made it easy for me to live in the home while they worked. If you want quality work, contact this company.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - My manager, Rob, Jonathon and Joey are incredible with their skills and willingness to make thing work that I needed. Rob always kept me informed and answered any of my calls or emails. The staff at the office were friendly and helpful.
Joe P.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Quality. Schedule adherence and Mike. Mike was great.
Tamar R.
we were very impressed with the professionalism of the company, and are thrilled with our small but amazingly effective project!
Roger M.
This company is nothing but professional and honest. It was a pleasure working with the entire team. We never had any reservations about the quality or satisfactory completion of our project from beginning to end. Our strongest recommendation goes out to anyone interested in a top notch job.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Attention to detail. Complete communication. Quality of materials and workmanship.
Colin C.
Top notch company to work with. Amazing professionalism and attention to detail.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Their eye for the little detail was incredible. We were able to step back let them do their job and have faith that our vision was being carried out.
Brian M.
The project was adding a two car garage with a workshop, bathroom and kitchenette along with a breezeway connecting it to the main house. The entire process from initial meeting to final completion took about a year. The design team took in all our ideas and created a great plan for meeting our needs. The build took about 4 months in total. I was in almost daily communication with the team lead, Justin, through text and phone calls. They took care of all the subs and change orders. It was evident their goal was to give us the best experience they could while also meeting the needs of our project and their subs. Yes there were bumps in the road and delays but in the end we got what we wanted with little interruption to our daily lives. I feel like we spent more on the project than we would have with another contractor but that cost went into better systems and people to make the experience a good one. Cleary Company was recommended by a friend so I would also recommend them to a friend.
Additional comments
Value
Value - In my limited experience they are somewhat more expensive than other general contractors we have worked with. However the quality and communication were very good and any problems we encountered were handled very well.
GuildQuality
Customer feedback report
