I have recommended them to five or six other people already.
Rooftek did an outstanding job installing my roof and solar.
They were easy to work with, professional, helpful, and I have zero complaints.
The crew moved in and out quickly according to schedule, and clean up the job site pretty well. You do need to be careful to pick up a few nails here and there as do to all such kind of jobs.Some shingles were falling off within a few weeks after the job was done, We did have to call a few times to get someone back to nail the shingles back to place. The staffs were reachable and service is satisfactory.
I liked the quality really well, it was really good. The workers were really good and knowledgeable about what they were doing. All in all, I would give them a 10 out of 10.
The installers for the shingles, siding, and solar panels were awesome. They were prompt, professional, got everything done in a quick manner. And they cleaned up like bosses! Haven't found a single nail in our yard after they packed up and left. I no longer cringe when I see my house. It looks great and I couldn't be happier. RoofTek you guys are awesome!
I was quite satisfied with what I got.
I am very happy with our new roof. Makes home look refreashed!
These shingles are extra tough. You can tell that Owens Corning is serious about leading the industry in quality. You make a great product! They’ll certainly be up there for decades to come.
I was impressed with the workers. The stayed all day in 100+ temps, removed extra layers, and installed wood that they did not know they were going to do. All this they did in one day and then came the next morning to clean up. It worked out well for us, thanks to them and their diligence and perseverance. Rooftek was a good company to deal with and they responded to our questions and concerns in a professional manner. Their pricing was very reasonable. I only gave four stars because I have never worked with any other roofers.
Rooftek was very understanding with all of my questions and possible concerns. When my insurance company didn't send the final check on time they were very helpful in helping me get the response from the insurance company and promptly paid once they heard from Rooftek. Roofteck was extremely professional, answered any and all questions and concerns. I am extremely happy with their workmanship.
My roof was scheduled to be done on a Tuesday. On Monday night a dump trailer was left in my drivway. The guy backing up the trailer backed the trailer into my gate and possibly my truck (it did not end up hitting my truck). Monday night at 7:06 pm I got a call from Roberto, my project manager. He let me know the crew was delayed, and that they would not be able to start until Wednesday. Things come up, and I was understanding. On Tuesday, although no roofing was done supplies were placed on top of the roof. I was sure the crew would start on Wednesday as Roberto had stated.On wednesday, I thought I would take some time off from work and come and see how the roof was coming along. To my surprise there was no progress. Not a soul had shown up. I did not get a call, text, or any other form of communication from Roberto or anyone else from RoofTek. At 3:19 pm, I texted Roberto “So I guess you’re not coming today either? No crew, no communication.” I did not get any response from Roberto on Wednesday.Thursday morning, I was composing an email to RoofTek hoping to hear from someone. My wife text me to let me know the roofers were at the house and beginning work. I immediatly texted Roberto at 7:03 am. He finally got back to me at 8:06 am. The lack of communication was frustrating, to say the least. No communication from Monday night at 7:06 pm until Thursday Morning at 8:06 am despite my attempts to communicate was not okay with me.I got a response from Conrad to the email I sent. In my email to RoofTek, I mentioned that I could not fully see the damage to the gate or truck until their dump trailer was moved. Conrad assured me that the trailer would be moved as soon as possible so that everyone could inspect the damage.Thursday the roof was done around noon. I will say they are fast at getting things done once they arrive. The trailer was still on my property, and Roberto told me it would be removed by 6am on Friday. Friday, I arrived home from work a little after 3 pm, and the trailer was still there. Again no one from RoofTek communicated with me explaining why there was another delay. I emailed Conrad explaining my frustarations with the lack of communication from RoofTek and still having my gate and truck blocked in by their trailer. He was the person that said the trailer would be removed as soon as possible. I never got a response to this email.Saturday at 8:45 am, Conrad was in my driveway finally removing their dump trailor. I showed him how the fence gate bar was bent and not moving like it used to. He offered to have his fence guy look at it. I refused. I told him I did not want him or anyone affiliated with him on my property. I don't want money. I just want to be done with RoofTek.I cannot reccommend RoofTek.
Top quality from start to finish. I highly recommend these folks!
The roofers got the job done when they said they would and were awesome in their clean up. Two or three weeks after the new roof was installed there a very strong wind storm. They roof held up!
The crew was very good and they worked very hard. I am very satisfied.
They were fast, friendly, they worked around my schedule well, and they did a good job.
We had our entire roof replaced prior to having solar panels installed. The job was done all in one day, as promised, and the job site was clean and spotless afterwards. Communication before and afterwards was professional and they did everything they said they would. They worked with our schedule and got the job done a few days early because we were going out of town. I would recommend RoofTek to anyone.
Communication was poor. Project timelines and expectations were not clearly managed. The work was incomplete and I was still expected to pay for a completed job on RoofTek’s time-frame.
I would strongly discourage people from using this company. They were the lowest bid and were able to give a 50 year warranty on our new roof so we felt confident using them. But our experience was awful in so many ways. It took several weeks longer than we initially expected to get in the schedule and although the sales team promised it would take 1 day, it was three full days plus several more days of coming back to fix issues. To be clear, I thought it would take longer To replace our roof, but the sales team insisted that they almost never needed more than one day. Our roofers showed up before 5am even though the office said to expect them at 7am. I get why they wanted to start early since it was very hot that week, but wished the office gave us accurate information. The roofing materials that were delivered were missing our intake vents and it took a full morning for the project manager to track some down. The team had never installed this type of vent before and my husband had to get on the roof and try to explain how they were supposed to be installed (the project manager was rarely on site and my husband's rusty Spanish was not great for communicating with the team). Our roof had shake plus two layers of old asphalt shingles. When they were removing old shingles from around and under our roof mounted swamp cooler they bent one of the support legs, made a hole in the swamp cooler, and caused the whole thing to pour some water through our now open attic (shake shingles just have wood slays to support them not a full plywood cover) into our bathroom walls where it finally dripped out our basement drywalled ceiling. We ended up needing a drywalled restoration company to come and dry out our walls and ceiling with industrial fans and a dehumidifier for three days after pestering rooftek to resolve the issue for nearly a week (our paint had started bubbling from the moisture). We also needed a repair tech to fix the damage to our swamp cooler. Additionally they roofed over our kitchen range hood vent (although they cut the whole in the plywood under the shingles) and although they did come back to cut a hole in the shingles, we still had to take apart the ducting from the inside to extract all the nails, shingles and other debris from inside that was blocking the fan from working). They also brought the wrong size vent to fix it and we had to buy a replacement to get the job done (we were not reimbursed). The team also shot long nails out the freshly painted front of our house and tried to tell me that this was normal practice (they did come back to grind off the nails and touch up the paint). The other issue we had was that our new roof no longer overlapped a metal porch overhang on the side of our house (so the water from the roof dripped on your head when coming out this door instead of running off the metal porch overhang). They insisted this wasn’t their problem and we had a handyman come fix it for us. Lastly, the sales team assured us that is was very rare to need to replace gutters when replacing our roof, but once the team got to our house they said there was no way to reattach our gutters with the new roof (rooftek does install gutters but after all the problems we found another company to come install them and also saved $200 to boot). They left behind several sheets of decking, and some other supplies that they never came back for and I’m still finding nails in the yard from the job. We also had leaks around the duct work of our swamp cooler on the one day it rained this summer which they did come back and seal for us. Some of the issues Rooftek resolved, but only after spending hours in the phone and having them try to claim that the issues either didn’t exist, weren’t problematic, or weren’t their fault. Please use a different company when you replace your roof - especially if you have a swamp cooler on your roof, shake shingles, or need intake vents installed.
They were knowledgeable, they kept me informed, they got the job done quickly, and they didn't have any mistakes or anything that they had to do over.
Very professional. Would highly recommend.
was very satisfied with the whole job
Joel was awesome to work with!
Great price. On time to start the job. Very hard working crew. Great follow up phone calls. They did what they said they did and got it done in about a day and a half. I couldn't be more pleased and highly recommend them.
It was fantastic and they did a wonderful job. I have absolutely no complaints at all.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of RoofTek as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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