they ere great to work with. They did a great job
RoofTek responded quickly to my desire for a bid on the wind damage done to my roof. They submitted a bid to my insurance rapidly, and got the job finished in one day. They cleaned up everything quickly afterwards, and I was very satisfied with their professional manner in handling the job.
I had gotten quotes for my roof in the past and was overpriced, and the company always had excused and didn't follow through with the project. I had a rooftek drop off marketing at my house and I called and they were right on it. Came to give me a quote got me a good price, PROJECT was completed in a timely manner. It took 24 hours to complete no mess no major inconvenience. I would definitely refer to anyone.
Everything went smoothly and professionally. We were very happy.
They did a wonderful job. They were very quick and efficient and came in and got right to work. The roof looks great.
Quality work, and they helped with billing my insurance.
I appreciated working with RoofTek, they did a very good job on our roof. They worked well with our insurance to get the job done and paid for. All around good experience.
They were really good. I had to leave a few times and the workers were amazing. They cleaned up well, were respectful, and helpful.
Very happy with the Rooftek company. Arrived on time, did a very professional job, in one day, and a perfect clean up.
Don't use these RoofTek. Keep your money and spend it elsewhere.
RoofTek was very professional and completed my roofing project quickly and efficiently. They did a great job!
I especially appreciated that they kept the work site clean and safe.
I was very satisfied with the new roof.
My experience working with RoofTek was great. Matt Talley was on top of things from start to finish. The roofing crew did a great job, and came and fixed a leak around the chimney immediately when I called it in. Diego the project manager was very good to work with and ensured the job was on schedule and cleaned up. Well done.
Great bid and fast, efficient work. My new roof looks awesome. I'm glad I went with Rooftek
Stay away from Rooftek. Spend more with another roofing company. They are here for the quick buck, do sloppy work and DO NOT keep a communication line open with you!
Our contractor Jacob Birchall is an amazing guy. He went above and beyond for me and is the kind of guy you enjoy working with. Very good communicator and always follows up to make sure everything is done right.
I had to work with 3 different groups; removal and reinstall of solar technicians, roofers, & gutter replacement & installers. It actually took longer than anticipated to have all projects completed and the roofing started over a day later than scheduled, but when they arrived they got straight to work and made great progress. They kept my property really clean and the roof is really nice looking. The gutters went up fast and timely, and they also look very nice and its a shame the solar panels are hiding part of it because it is pretty. The solar guys were professional and communicated well.
RoofTek did a very thorough evaluation of the roof. They identified well the issue of the shingles to the satisfaction of the insurance adjusters and insurance company. They installed a very wonderful roof that I'm sure will last us for many years. I've recommended them to one of my neighbors. They installed it in June, and I think it was in October or September we had a category two windstorm that had 100 miles per hours wind blowing consistently for hours, but the roof hung in there.
Nice roof and workmanship, but unorganized company. Bottomline, I needed a new roof and I got a great new roof. The installation crew was great to work with. It took them longer to install than was promised, but no big deal. But communicating with RoofTek was an issue. I was told I would have my new roof within 3 weeks of signing the agreement and that someone would be calling me with the installation date. After 3 weeks of not hearing anything and leaving multiple voice messages and texts, finally someone contacted and she didn't know when the installation was scheduled. I signed up for their rewards program and had a referral but I told them to look somewhere else because RoofTek's lack of customer service.
amazing workmanship, the crew went above and beyond in cleaning up.
Rooftek beat every other company financially AND in time for the install. Our roof for the house and garage were completed within 7 hours from start to finish. All other companies quoted a minimum of two days for completion. The side was left clean after the install.
Rooftek is a busy, bustling company with happy employees who go out of their way to please. Our salesperson, Rick was quite attentive as was our project manager, Joel.
Rooftek did a awesome job with my roof. All expectations and promises were adhered to. The Rooftek employees I spoke with were knowledgeable, professional and always answered any questions or concerns I had. During the entire process Rooftek was customer service orientated and they take great pride in their customer satisfaction. There were no hidden cost or surprises. My Roof looks awesome.
Rooftek does a great job of installing shingles, but don't expect quality work on metal finishes or roof framing. They require a lot of follow up to get tasks done on time.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of RoofTek as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys