RoofTek did a very thorough evaluation of the roof. They identified well the issue of the shingles to the satisfaction of the insurance adjusters and insurance company. They installed a very wonderful roof that I'm sure will last us for many years. I've recommended them to one of my neighbors. They installed it in June, and I think it was in October or September we had a category two windstorm that had 100 miles per hours wind blowing consistently for hours, but the roof hung in there.
Nice roof and workmanship, but unorganized company. Bottomline, I needed a new roof and I got a great new roof. The installation crew was great to work with. It took them longer to install than was promised, but no big deal. But communicating with RoofTek was an issue. I was told I would have my new roof within 3 weeks of signing the agreement and that someone would be calling me with the installation date. After 3 weeks of not hearing anything and leaving multiple voice messages and texts, finally someone contacted and she didn't know when the installation was scheduled. I signed up for their rewards program and had a referral but I told them to look somewhere else because RoofTek's lack of customer service.
amazing workmanship, the crew went above and beyond in cleaning up.
Rooftek beat every other company financially AND in time for the install. Our roof for the house and garage were completed within 7 hours from start to finish. All other companies quoted a minimum of two days for completion. The side was left clean after the install.
Rooftek is a busy, bustling company with happy employees who go out of their way to please. Our salesperson, Rick was quite attentive as was our project manager, Joel.
Rooftek did a awesome job with my roof. All expectations and promises were adhered to. The Rooftek employees I spoke with were knowledgeable, professional and always answered any questions or concerns I had. During the entire process Rooftek was customer service orientated and they take great pride in their customer satisfaction. There were no hidden cost or surprises. My Roof looks awesome.
Rooftek does a great job of installing shingles, but don't expect quality work on metal finishes or roof framing. They require a lot of follow up to get tasks done on time.
Big backlog. Waited a while but were here & finished in 2 days.
Striped 1 layer of asphalt shingles, then the cedar shakes under them, added a new OSB board over the entire roof.They started and finished the reroof in two days. 17 squares. Nice Job! The team deserves a bonus!
Never use this company unless you want to have a stressful time and have no idea what is happening.
I have recommended them to five or six other people already.
Rooftek did an outstanding job installing my roof and solar.
They were easy to work with, professional, helpful, and I have zero complaints.
The crew moved in and out quickly according to schedule, and clean up the job site pretty well. You do need to be careful to pick up a few nails here and there as do to all such kind of jobs.Some shingles were falling off within a few weeks after the job was done, We did have to call a few times to get someone back to nail the shingles back to place. The staffs were reachable and service is satisfactory.
I liked the quality really well, it was really good. The workers were really good and knowledgeable about what they were doing. All in all, I would give them a 10 out of 10.
The installers for the shingles, siding, and solar panels were awesome. They were prompt, professional, got everything done in a quick manner. And they cleaned up like bosses! Haven't found a single nail in our yard after they packed up and left. I no longer cringe when I see my house. It looks great and I couldn't be happier. RoofTek you guys are awesome!
I was quite satisfied with what I got.
I am very happy with our new roof. Makes home look refreashed!
These shingles are extra tough. You can tell that Owens Corning is serious about leading the industry in quality. You make a great product! They’ll certainly be up there for decades to come.
I was impressed with the workers. The stayed all day in 100+ temps, removed extra layers, and installed wood that they did not know they were going to do. All this they did in one day and then came the next morning to clean up. It worked out well for us, thanks to them and their diligence and perseverance. Rooftek was a good company to deal with and they responded to our questions and concerns in a professional manner. Their pricing was very reasonable. I only gave four stars because I have never worked with any other roofers.
Rooftek was very understanding with all of my questions and possible concerns. When my insurance company didn't send the final check on time they were very helpful in helping me get the response from the insurance company and promptly paid once they heard from Rooftek. Roofteck was extremely professional, answered any and all questions and concerns. I am extremely happy with their workmanship.
My roof was scheduled to be done on a Tuesday. On Monday night a dump trailer was left in my drivway. The guy backing up the trailer backed the trailer into my gate and possibly my truck (it did not end up hitting my truck). Monday night at 7:06 pm I got a call from Roberto, my project manager. He let me know the crew was delayed, and that they would not be able to start until Wednesday. Things come up, and I was understanding. On Tuesday, although no roofing was done supplies were placed on top of the roof. I was sure the crew would start on Wednesday as Roberto had stated.On wednesday, I thought I would take some time off from work and come and see how the roof was coming along. To my surprise there was no progress. Not a soul had shown up. I did not get a call, text, or any other form of communication from Roberto or anyone else from RoofTek. At 3:19 pm, I texted Roberto “So I guess you’re not coming today either? No crew, no communication.” I did not get any response from Roberto on Wednesday.Thursday morning, I was composing an email to RoofTek hoping to hear from someone. My wife text me to let me know the roofers were at the house and beginning work. I immediatly texted Roberto at 7:03 am. He finally got back to me at 8:06 am. The lack of communication was frustrating, to say the least. No communication from Monday night at 7:06 pm until Thursday Morning at 8:06 am despite my attempts to communicate was not okay with me.I got a response from Conrad to the email I sent. In my email to RoofTek, I mentioned that I could not fully see the damage to the gate or truck until their dump trailer was moved. Conrad assured me that the trailer would be moved as soon as possible so that everyone could inspect the damage.Thursday the roof was done around noon. I will say they are fast at getting things done once they arrive. The trailer was still on my property, and Roberto told me it would be removed by 6am on Friday. Friday, I arrived home from work a little after 3 pm, and the trailer was still there. Again no one from RoofTek communicated with me explaining why there was another delay. I emailed Conrad explaining my frustarations with the lack of communication from RoofTek and still having my gate and truck blocked in by their trailer. He was the person that said the trailer would be removed as soon as possible. I never got a response to this email.Saturday at 8:45 am, Conrad was in my driveway finally removing their dump trailor. I showed him how the fence gate bar was bent and not moving like it used to. He offered to have his fence guy look at it. I refused. I told him I did not want him or anyone affiliated with him on my property. I don't want money. I just want to be done with RoofTek.I cannot reccommend RoofTek.
Top quality from start to finish. I highly recommend these folks!
The roofers got the job done when they said they would and were awesome in their clean up. Two or three weeks after the new roof was installed there a very strong wind storm. They roof held up!
The crew was very good and they worked very hard. I am very satisfied.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of RoofTek as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys