Quick estimates and can usually get started pretty quick but I’ve had two weird experiences now, one with an unhappy real estate client of mine, and one of my own jobs that wasn’t ideal.
Peace of mind is worth it. Easy company to work with. The consistency of communication and determination to do a good job was awesome. I was impressed with the professionalism, and felt heard.
Most of the time, I would recommend them. Everything ran as smoothly as I hoped.
Very unsatisfactory. We actually had to have the roof done twice.
What an exceptional company! Our entire roof had to be replaced and River City Roofing did a beautiful job. The initial inspection of our roof was thorough and problems with ventilation were identified and corrected with quality materials and professional skills. The crew worked so hard to finish our project before the rainy season started. They were friendly, courteous and completely trustworthy. This is an outstanding company.
I have already referred them to a friend.
Ian was very helpful from the begining, but when they project manager was to start work he lied about why the work was delayed! It took months and months to complete the work.
They did a great job, and were very responsive. They were quick, finishing a day early.
The roofing looks great and they addressed my concerns with future trips. I would have given them 5* but they did not clean all of the gutters. They also layed a metal ladder against our gutters and scratched the paint.
They have been very easy to work with.
I really appreciated Ian’s help throughout the project and sharing so much knowledge, especially since we were in a tough situation with a leak. We are very happy with our new roof!
It was great to work with Tim. He was quick to get me an estimate and get someone to my house quickly to get the job done.
They were professional, did a great job, and kept me updated every step of the way!
Great job start to finish !
These guys did a great job and I’m really happy with their work!
Work was done good, but management are bad. They have No communication and no specific plan. I ordered the job on January and finished the end of May.. I have to pay twice because they used cheap material for temporary roofing which tiered twice by the storm snd redone the temporary roofing. For I have to pay twice.
We are very pleased with the work that was done. We recommend Josh Boer and his crew , both were very professional. They were excellent workers and wasted no time. Great work ! Beautiful roof!
River City Roofing was very dependable. They were quick to contact me after a natural disaster wiped out my house and roof. I needed a new roof as soon as possible. They came out, gave me a quote, and the quote was exactly what I paid. I am very pleased with the quality of work. This was during the winter. Weather permitting, they were able to do the roof for us, and I am pleased with it.
The crew boss, Aurelio Andrade, did a really good job inspecting everything as they were doing it. He was here every day checking things to make sure there were no problems.
We hired River City but had subcontractor do work
The one thing I really liked about them was their high-quality communication.
The promises were made, and the promises failed.
We had our roof replaced at the end of 2022. We were told it would be a complete re sheet (all new plywood) and my husband was in our crawl space the other day and there were a couple sheets that were not replaced. After having some time after the holidays to look around in the attic we feel like they left quite a mess in our attic and on the patio and yard. They did do some clean up but we feel like they were not careful with keeping the things stored in our attic space protected.
Aurelio is awesome. The project was done faster than projected. It looked great and I am totally satisfied.
They did an excellent job. They were efficient, on time, and completed the job according to schedule. They had really great quality and follow-up.
They did not get back in touch with me as soon as they said they would, and they didn't get everything done.
Quality is good, customer service and communications are lacking.
They did a very good job! I am pleased
Great roofing company. Excellent customer service from the project manager Josh, and a great job from the roofing crew.
Few cleanup issues
A major quality that would compell me to recommend River City roofing to a friend is the upfront anlysis done prior to starting the job. Crawling thru the attics and inspecting the roof uncovered problem areas, thus revealed the costs associated to the project ( ie. Finding panels of plywood and facia boards needing replacement). Therefore I knew all the costs upfront and didnt need to deal with change orders mid-way thru the project. This was a key item for me.
Courteous, hard-working and efficient crew.
Working with Mike over the months and his expertise has been wonderful. Always answers my calls and questions.
I am not satisfied with my gutter. Willing to pay for what I want int it but didn't get it.
The quality of work was TOP tier, and the crew are SKILLED professionals. I would complain about the price, B U T... Everything has gone up in the last four years. All things being equal, for the times. River City Roofing is a VERY Good Deal.
I am likely to recommend River City Roofing LLC - Portland to a friend. I would like to give a 5. Aurelio, my agent, that has been working with me from start to finish was a great person and provided outstanding customer service.
We absolutely loved Josh Boer and River City Roofing. They helped us through a stressful time when our roof was leaking during the wet winter months in Oregon. He was prompt, highly effective, and a great communicator. Despite backlogs in work that we had heard from many, we were able to get our roof replaced very quickly.
River City Roofing made what seemed like a daunting project go exceptionally well - every step of the process. From working with the insurance claims adjuster to choosing product to gutters to clean-up - it was a great experience! Thank you!
Very satisfied with River City overall - speedy and high-quality work, no problems or concerns!
Honest, great price, quick, clean install
They did everything they were supposed to do.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of River City Roofing LLC - Portland as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys