Overall, I am not satisfied. I wasn't home due to my illness. My daughter was there on my behalf. They said that there should be someone to supervise, but no one was there. The request for payment was done in intervals, and they asked me to make a payment before the project was finished, although initially they told me I wouldn't have to pay anything until the project was completed. When I asked, they told me that they needed to pay the workers after paying about half the amount my gutters and fascia board did not get done. I believe I was overcharged a lot for the roof, given the time it took to complete the job. It was fast, and I don't believe they did everything they said they would do. I still have the fascia board that was in the garage, and I don't have the gutters, for which they said they purchased all the material. They threatened to send me to collections.
Originally could not find a contractor in the area after hurricane Ida to even give me estimates. Once we found RCR they responded to all our needs, including recommending we get a structural engineers report. It took almost 18 months to finally settle with the insurance company but the engineers report seemed to be what made our case.
I believe they provided a great service and it was done in ONE day.
River City Roofing has given us excellent service.
Very pleased with River City's work. They were very customer focused and paid attention to all of our needs.
They took a little bit of time, but I understand because it was hurricane season.
I'm satsfied with River City Roofing. They did a good job. I paid them off. They put some gutters up. I have some stuff for them to do when they finish up the roof.
I really enjoyed the representative that took care of us. He was very courteous and polite.
They did a good job!