Ease of scheduling and updates via email and text
I appreciated the professionalism of the workers and the communication throughout the process.
The material for the walls are some short of engineered materials (they call it luxstone), not the 'tile'ist that have lines which are not as 'clean' and which may mold over time hence requiring maintenance.
Sales presentation was very explicit and honest in terms of the details. Installation took place within a relatively short time horizon which met our needs. The installation team was experienced and very efficient in the process. We are very satisfied with the early experience with the installation.
I wanted a water tight shower and I did not get one. The doors do not shut flush against the walls causing water to leak to the outside bottom rail and some onto the floor. I have been in many showers in my life and none of them had leaked. I am very dissatisfied.
Brian was very organized and efficient.
Communication was extremely poor.....phone calls were not returned and we had to continually call back to find out the status of our shower. We ordered the shower on 1/3/25 and was not installed until 4/18/25. Updates would have gone a long way.
Very knowledgeable and skilled installers. Very friendly with explanation provided each step of installation.
The speed that the job was completed.
The whole experience was pleasant and all questions were answered
Very nice installation. Finished in one day. Cleaned up everything.
The whole process was completed in one day, quality of work was excellent and clean up was meticulous.
Personnel, Randy and Jack, very careful, professional, and pleasant. Explained everything and kept the area very clean and neat.