They are horrible people. They get your roof done, then close their business and send all calls to an answering system that says they are out of business but we can send you a new company from quality homes usa. So what is it you in business for new costumes but out of business for warranty claims f quality home people go somewhere else they are a scam do the work and never give you warranty papers.
The worker were very knowledgeable and they were able to answer all my questions.Thanks guys
I am satisfied the result of my roof replacement
Everything was good.
We were very pleased with Quality Homes. They were very professional and reliable. We would use them again in the future.
I feel that some of the items were a little pricey, but the quality was excellent.
Areas Of Satisfaction - I was most satisfied with their mannerism and their concern about getting the job done.
Additional Comments - They do excellent work.
Overall, I was satisfied with the work. It was very good and the house looks beautiful!
Areas Of Satisfaction - I was most satisfied with the overall quality of the job and the fact that there were a couple of things I didn't like and I spoke to the guys about it and they came back and fixed it. I liked that!
Additional Comments - I would highly recommend them. Overall, they are excellent.
They are organized, professional and finished job in timely manner.
Areas Of Satisfaction - I was satisfied with the follow through and they always made me feel my concerns were important.
These guys show up during the promised time frame and I received a call announcing his impending arrival.
We received from Resto the best kind of treatment and professionalism. We didn't expect them to be that thorough. They were very responsive, complete in their work, and they listened to us to get our opinion. Having our house burned was really traumatic and the sensitivity they showed us was somethi... more
We are absolutely thrilled with the workmanship and the materials. The staff and everthing with the deck.
Great Roofing company. Very professional and knowledgeable and roof work was A+. Highly recommended
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Quality Homes USA as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys