Our experience with NuLook was great from start to finish. Chris made us feel comfortable about our decision by showing and explaining the process from his inspection of our home outside to the demonstration of the actual quality products they use. I feel comfortable knowing that I no longer have worries about the protection and performance of our roof and gutters, with the quality of the product, the professional installation and the warranty to back it all ! Thanks NuLook!
The night we went over my roofing options, my daughter and I learned so much! Chris and Jonathan were knowledgeable and funny. They complimented us on our unusual architecture and stayed even after the sale.
Excellent roof installation. Job completed in a timely manor.
The work completed was not what I expected.
Would recommend this company to a friend/family.
Completely satisfied with the roofing project.
Yes I would absolutely recommend Nulook. They did a fabulous job on our roof, siding and gutters. They were Always available if I had questions, and the job was completed quickly. Men did a great job cleaning up afterwards as well. Thank you!
We were really pleased with the entire process, from estimate to completion. They were very timely.
I would recommend them, but no other comments at this time.
The work quality is not up to standard.
I would recommend Nu Look Home Design to anyone that requires a new roof installation. Workmanship and materials are some of the best in the industry! Customer service team works great from beginning to end on completing home roofing projects!
The gentlemen that came were very competent, polite, and knowledgeable and the work was done beautifully.
This experience was a much better than my last experience. They did a good job making sure everything was completed and to my satisfaction. Last time, not so much, but hakuna matata!
At the present time I do not know anyone who needs a new roof.
I am very happy with the work. It was a much needed roof to be replaced at the time and they did everything they promised.
Property gets damaged and not told about it and when I try to get repairs made no one calls back
The project is done profesionally
They made the whole process easy, they communicated well, and was on time.
I have already bragged about your service to anyone who would listen. I teach a real estate class and have, up to now graduated over 1600 students. If I am pleased with a contractor or service, I will tell them about it so they have a go to person when they get out in the field.
They did a great job from start to finish with everyone from sales to customer service.
I engaged Nu Look to replace my siding and window trim and they did a great job. The finished product looks fantastic! I felt that I got a fair price as I contacted several companies for this project. Everyone was pleasant to deal with, from the salesman, to the project manager, to the workers. I would definitely recommend them.
Painless and on time.
I had put off replacing the roof of my house for quite a while, mainly because I was unable to find a roofing contractor I felt fully confident about. That changed when I heard of Nu Look Home Design and learned about what they offered by attending one of their excellent online webinars. I immediately felt confident in NLHD's knowledge and professionalism. The job was completed on schedule and to my complete satisfaction. The cost may have been somewhat greater than had I gone with one of the other estimates but the quality of materials and workmanship delivered as well as the excellent communication throughout the project and consequent peace of mind I had made that worth it.
We were very please with all the workmanship and the sped in which they were able to get done.
I would highly recommend Nu Look. The entire experience was seamless.
Everything was handled efficiently and professionally from the beginning to the end! Very impressed!
Nu Look Home Design has done several projects for me in the passed and I am pleased. Not only are they timely but they clean up after the work is completed with the project.
They did a very professional job.
They did a great job.
I have and I doubt I will in the future unless there is some resolution to my issue.
I am likely to recommend Nu Look Home Design, everything was good.
The whole crew were all spectacular , Evandre , Clemente , Alex , Kevin & Pew (who was there on Tuesday) they all worked their asses off in the 93 degree heat , they also were personable & professional , polite & courteous , & willing to answer any questions I might have. All in all the installation of my new roof was a good deal all around . I would definitely recommend Nu-Look to anybody !
Dylan was the best. He handle the whole process and always kept me informed. The completed roof replacement was done in one day and they left everything clean. Great service.
Employees make this company stand out. Project manager, appt scheduler, installation crew all deserve praise.
Everything was perfect!
We talk to our friends and tell them about our experience, but don’t have any names of anyone planning on projects.
They did a fine job. I didn't have any problems with them.
They were just awesome people to work with, very helpfu!
They were amazing. We have an outdoor cat, so I was nervous about a mess and nails. They took extra care to make sure everything was cleaned up. They protected his house outside. They went above and beyond. The fact that they took the extra time to make sure he stayed safe, was amazing.
The Nu Look team was very efficient throughout the entire experience.
Their crews are excellent.
Everything went great, except my new garage door was scratched. Now I am trying to reach someone in customer service but they are not responding or being cooperative about the garage door repair.
I was impressed with the crew teamwork!
They have high quality products.
They do a great job
They met all my expectations!
YES DID EXCELLENT JOB
No, I will not. I paid for a full roof replacement meaning all old wood would be removed from the wood decking and need plywood would be used. The roof had been leaking for three years and all the old wood contained mold or mold spores. I was grossly overcharged for the work. They took the unused lumber with them when they finished and expected my insurance or me to pay for it. If we were paying for four pieces of plywood, it should have been placed on MY roof. This is a bait and switch operation in my opinion. I was shown a sturdier asphalt shingle when I inquired about the quality. I agreed to the $1500 upgrade for the Duraguard and I received the cheaper grade. I was authorized 129 square feet of new lumber. Approximately 11’x11’ area and received pieces of cut wood equaling maybe one sheet of plywood. Between me and my insurance company the price of $7300 paid for the roofing job is tantamount to theft by overcharging and taking advantage of the elderly as the work being done amounted to cut and paste of new plywood and new shingles which should have cost me about half your cost.
They are respectful and kept me notified.
It was nice to work with one company who could handle both the replacement roofing and removal and re-installation of our current solar panel system.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Nu Look Home Design (NJ) as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys