They were easy to work with. Todd was responsive, knowledgable and helpful. I didn't have any worries of them trying to scam me.
Todd was very friendly and polite. He was able to convince me to go through the process of reevaluation with no obligation. It was a great experience.
Communication was poor at best.
The team has a good knowledge of the job
They did a quick and professional job.
Excellent work!! Informed on every step of the project
Nu Look Home Design was fantastic.
Nu Look Home Design does good work and fast.
They were very prompt and professional.
It was a pleasure working with Nu Look Home Design. Their customer service was spot on and their response was very quick. Big thumbs up.
They did excellent work for us and we are very pleased.
Todd and Sean were absolutely professional, amazing, polite, well educated, and well versed in this specialty.
In one week I basically had a new house.
The guys are really great from the business to picking up nails. They were wonderful. I am going to tell everyone about them. It was raining and nothing was wrong. I saw them over the road, and they were amazing with explaining the deals. I didn't think we needed a roof. But, they were amazing. For the future, I would call them again.
They were fantastic.
I was very pleased. I had never heard of them before the initial knock on my door. I was reluctant at first given I am still waiting for the final payment for the insurance. It was not a lot out of pocket which was good. I had no complaints and I would highly recommend them to anyone needing a roof.
NuLook was worth the extra money. They are experts, professional, and very responsive.
I highly recommend already this company because I have heard of other horrible companies that are out there.. This was a great experience for me all in all.
Nu Look delivered what they promised and then some. Very happy with the process.
Good communication from the company throughout - very happy with the end result. The crew took care to keep our pool clean and at the end of the job, the surrounding of the house was cleaner than when they started. Overall, a great job for a fair price. Happy to recommend!
I would highly recommend them for a roofing job.
The communication was great but they need to specify what kind of loans they will work with, and my roof is still leaking and they can't seem to find a way to fix it.
Run, don't walk away from Nu Look. I contracted them to do a partial repair of my siding that was damaged by a neighbor's house catching on fire. Initial meetings were great, and the Salesman assured me that a partial repair would be no problem, matching materials would be available, and the repair could be completed quickly. As it turns out, the salesman was not technically supposed to offer a partial repair, and that materials could not be found at first. Their first attempt to do the installation, they had completely sent the wrong materials. Siding was the wrong size (4.5" instead of 4") and corner posts were completely wrong. I had taken the day off, and they did not realize their mistake until the installation crew showed up to install. It all went downhill from there. For another month or so after that - week after week, all they did was lie to us. Every week, they promised that the correct materials were arriving - when actually the corner posts did not exist and had to be finally custom ordered. If they had simply told the truth and given us honest reasons for the delays, we would not have been so dissatisfied.
Overall I am satisfied with the workmanship from Nu Look Home Design.
Not unless they finish the job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Nu Look Home Design (NJ) as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys