Flexible with time to set up, gave options not just most expensive way, flexible with waiting so solar panels could be removed
Lack of keeping pre sales promises. I was assured that an install manager will touch base with me before setting up the install date to go over certain requests I had. Didnt happen. I was told an install manager will be present on site during installation but didnt didnt happen. I had to stay out in the cold weather to supervise all the work done. Clean up after job was sub par. Lot of nails left in the garden which I had to collect later on
They did a very nice and quick job.
They are a professional supplier. They are on time and the things they said were accurate. The work was well performed.
They are easy to work with and have good financing options.
I cannot say enough good things about my experience. My sales person Ken was so personable and made himself available for all of my questions and walked me through the entire process. The office staff were also very nice and explained the process so that I knew exactly what was taking place. The installation crew were also very professional and did a wonderful job cleaning up. I explained I had dogs and how important it was that all nails were picked up so the dogs wouldn't step on them. They were totally understandable and seemed to do an extra once over to make sure all was good.
We like it.
You make things affordable.
Helped me with dealing with insurance claim. Roof needed repair due to tree limb through roof.
The job was completed in a timely manner and well done.
The accounting office was very unprofessional. The work done was ok, but the accounting office was not that great.
Everyone at Nu Look was professional, courteous and helpful - Ken, Josh, Joe, Tawanda & Yvonne were all terrific!
Install crew was great. Not happy with salesperson approach or the misleading advertising.
I chose Nu Look for my project because I had siding installed on my home years ago and was so pleased with their workmanship. This project started out great but gradually deteriorated. Time is my issue, my installation was postponed over and over again, months at a time. Finally, the project was completed and I am finally at ease thanks to the Project Manager and installer, Shawn Barrick. He showed up (as scheduled) with ALL materials, a pleasant attitude, and expert workmanship.
Half of my windows were acceptable, the others were not. Thus 3 stars.
They did a good job. They did it all in one day and left the job site clean.
I gave you all 5 stars on each question, I think that is good enough for comments
I think that they did a great job on my new roof. They were efficient. They were very professional. I had a small problem, but they fixed it. I am very pleased.
Our experience with NuLook was great from start to finish. Chris made us feel comfortable about our decision by showing and explaining the process from his inspection of our home outside to the demonstration of the actual quality products they use. I feel comfortable knowing that I no longer have worries about the protection and performance of our roof and gutters, with the quality of the product, the professional installation and the warranty to back it all ! Thanks NuLook!
The night we went over my roofing options, my daughter and I learned so much! Chris and Jonathan were knowledgeable and funny. They complimented us on our unusual architecture and stayed even after the sale.
Excellent roof installation. Job completed in a timely manor.
The work completed was not what I expected.
Would recommend this company to a friend/family.
Completely satisfied with the roofing project.
Yes I would absolutely recommend Nulook. They did a fabulous job on our roof, siding and gutters. They were Always available if I had questions, and the job was completed quickly. Men did a great job cleaning up afterwards as well. Thank you!