Executed professionalism and delivered great quality work
The installment of the roof is fine. The salesman and manager, I have a complaint about. Dylan is not a good salesman, I give him a 4, He's an insulting person. I tried to explain my situation and he laughed at me. The manager submitted a claim to my insurance that was way over the amount that I was billed on my invoice. I am going to send my invoice to insurance and have them reissue me a check. I think it was fraud to my insurance. They tried to scam my insurance, so I don't trust them. I had a poor experience with them and would never use or recommend them to anyone. I don't understand why Dylan had an insurance company call me. He never answered when I tried to call him back. That's suspicious to me.
No Look is a very professional company. Did a great job on my roof and exceeded my expectations.
It was done quicker than expected.
Nu Look Home Design is a good company.
Nu look's team will brings a new level of comfort to any home owner. Their expert knowledge about my roof problem, lessened my explanation why I needed a roof replacement due to storm damage with my insurance company.
The guys were very professional. They did a good job. They didn't take long to do the job, it was completed in one day. I was very satisfied with the job.
Really bad communication with the service department. They showed up a week later. The company did not even know where the team was.
They did terrific work.
Nu Look is extremely professional and strives for excellence in everything they do.
They are reliable, did a good job and have a competitive prices.
I was very pleased with the work they did. They were on time and got the job done in one day. They were very thorough.
Excellent job and they are on to a job I reccomend them to bid and won!
They were easy to work with. Todd was responsive, knowledgable and helpful. I didn't have any worries of them trying to scam me.
Todd was very friendly and polite. He was able to convince me to go through the process of reevaluation with no obligation. It was a great experience.
Communication was poor at best.
The team has a good knowledge of the job
They did a quick and professional job.
Excellent work!! Informed on every step of the project
Nu Look Home Design was fantastic.
Nu Look Home Design does good work and fast.
They were very prompt and professional.
It was a pleasure working with Nu Look Home Design. Their customer service was spot on and their response was very quick. Big thumbs up.
They did excellent work for us and we are very pleased.
Todd and Sean were absolutely professional, amazing, polite, well educated, and well versed in this specialty.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Nu Look Home Design (NJ) as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys