Solar design was not properly done. Installation team could not install all panels and needed to make a second trip. Three months following my installation I am still waiting on county inspection—so panels are sitting there on roof useless.
We were very pleased with the outcome of the work performed on our home. Roof, siding, gutters and doors were all installed professionally and exceeded our expectations.
I would recommend this company to all my friends. Very happy with their work. Can't believe this is my house. Didn't know it could look so good
Roof is perfect, the guys were amazing, but 12 squarer feet of shingles were damaged.
Nu Look Gome Design is very professional, very helpful, and very conscientious. The workers that they sent were very disciplined, did their work, and did everything they said that they would do.
Our new windows make me feel like I'm on the bridge of the Starship Enterprise!
Great service and product!
I was very pleased with the sales staff, and pretty pleased with the work. The only problem was their clean-up, with a lot of nails left in my yard.
I really like Nu Look and the Job was phenomenal. The sales approach is horrible and the thought that people are overpaying for services doesn't sit well with me.
they were prompt, did the job well. Left the area clean.
Already referred 2 folks.
I was most satisfied with the installation.
The salespeople were knowledgeable and knew what they were doing. The project was fast, efficient, good, and the communication was excellent. They went quicker then they said.
Roof install was done well.
After 7 years of searching and quotes and ridiculous prices, I finally found the right contractor to replace my doors!! Great service, professional, excellent financing options and high quality. Will definitely consider them for replacing my windows!
I am a repeat customer. Nu Look has a excellent employees. I would recommend Nu look to a friend.
There were too many different people involved who did not communicate with each other very well, so we had to repeat so many things to them and there was no matching between what was said by each manager involved, so we did not know who had the final say.
They were timely and got the job done in one day.
The work done on my roof took several days to complete, the initial work was done incorrectly. The clean up of materials was horrible, my yard was full of nails, screws, and other roofing material.
I appreciate the level of information I receive about the progress on my project. I couldn't be on location, so the project manager sent me pictures of the entire job once it was finished. He was extremely responsive via phone if I had any questions.
Roof is complete, mess was thoroughly cleaned up and we are highly satisfied. Can’t beat the warranty either.
My experience was positive, and they delivered as promised and did a great job with cleanup.
I would definitely recommend NLHD they do 100% what they advertise and MORE!!!
I found NLHD to be exceptional! I ran into some issues w/my insurance company delaying my roof work, in the midst of the COVID-19 pandemic, but NLHD stuck with me. They explained issues and processes that I did not understand, and helped me get my job back on track with the insurance company. They were able to bring my job to completion. The care they took with my job was GREAT! I could not be HAPPIER. They ARE AWESOME!!! Thank you to the NLHD Team led by Jessica, Matt, Caitlan and Chris!!!!!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Nu Look Home Design (MD) as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys