This is my third project with Rite Window. I had windows replaced in 2024, more windows in 2025, and this time I had a door replaced. The quality of the product is outstanding, and the installers are efficient and professional.
All good except the price. Also prefer round, not flat hand bars.
The back wall was cut incorrectly and they had to come back and replace it. They left the bathroom covered in construction dust. They chipped the sink vanity, the sales person said they could offer compensation but did not state how much nor have I heard or seen anything else about it. A picture was sent.
The whole experience was top notch.. We love our new windows!
Very pleased with the professionalism from everyone we had contact with.
At the end of the day, we ended up happy.
The entire process was smooth and on time.
Sales, installation, and service after the installation folks very personable, knowledgeable, prompt and helpful.
What a great team! - and what a beautiful improvement in our old (1890’s) home. A pro experience from start to finish - timely, skillfully done, friendly, and professional - and something that we’ll enjoy every day!
Rite Window kept us informed of the status of material ordering and then promptly contacted us to schedule installation.
We had had demonstrations from both Jacuzzi and bath fitter and eliminated them both after the sales presentation
The installers were on time, got the work done when they said they would, were friendly, snd cleaned up nicely.
Lovely installation, left everything cleaned up, quality shower and attachments.
The overall process was very easy with great communication every step of the was. Installation went very well. Nick and Anderson were extremely professional and showed great respect for our property.
Lots of attention to detail and insuring I was kept in the loop and understood process. Important to them and me to be satisfied
Overall an excellent experience and the quality and timing of the installation was excellent
We were delighted with the final results of our shower. The install went smoothly and quickly and we were informed every step of the way!
Very nice installers
From the manager to sales person and installer are very professional, great personnel and great service.
Very transparent. Met all commitments. Windowsclook great.
Marc was the only one and got the job done in one day
The experience from start to finish was so satisfying.
Poor installation the 1st time installing the windows. 2nd visit one of the sills is out of plumb 1/8 inch and they said there is no fix.
Overall, it was a seamless operation. From the first encounter at Costco, to the home appointment to the installation, and followup.
Anderson and Nick did top-notch installation. They were knowledgeable, courteous and thorough. Mike did a great home presentation—he was very friendly, knowledgeable and informative, and he didn’t make us feel pressured to buy.