If you get a good crew leader you will be fine. I will take substantially longer than promised thus you must be patient. Supply chain issues and lack of the ability to find good, or frankly any help, thanks to Biden's policies is not the fault of small business.
It is a very fine room and we will always enjoy it.
Great experience with installation, quality is what I expected … excellent.
Maryland Sunrooms delivered a great sunroom that my family and I already love and expect to use for a long time. Even my neighbors were impressed by the professionalism shown by Saul and his team is A++
I would definitely recommend Maryland Sunrooms. I am completely satisfied with the quality of the work done and the final product.
Company gave us a good feeling of integrity and quality. Knew they would back up the product.
Friendly teams of workers and foreman/coordinator kept in touch with us.
We had a great experience with Maryland Sunrooms. And the sunroom they built for us is perfect.
We are pleased with the overall product and workmanship.
Superior craftsmanship, and with great communication and professional work ethic.
The sunroom is much better than expected. We look forward to many years of enjoying this addition
We had known for a while that we intended to get a sunroom, and looked at Maryland Sunrooms as well as Patio Enclosures and a general contractor. For the quality and price we were looking for Maryland Sunrooms was clearly above the competition, and we never regretted going with them. From our initial discussions with them, through signing the contract, all the way to the completion of the project and beyond what we appreciated most was that we were able to always communicate directly with Mike, the owner, and Pete, our project supervisor and they were always responsive and helpful. On top of that, we were beyond impressed and pleased with Saul, who actually did almost the entire construction himself besides pouring the slab and running the electrical, which they subcontract out. He's incredibly talented and was so wonderfully easy to work with, which was especially important as we were coordinating siding and gutters contractors and plumbers as well to do work in conjunction with the sunroom.
The final result is simply stunning, and we have no regrets at all about a year out. We'd happily recommend Maryland Sunrooms to anyone.
It took a long time to get the work scheduled, but that is part and parcel of today’s lead times. Excellent communication. Expert on site team. Very professional work. I would recommend them without hesitation!
They were very helpful. They listened and called. It was a very good experience.
Yes, the whole process went well from start to finish. All issues were taken care of and we are very pleased with the end result.
Quality Of Workmanship - We were very pleased with the workmanship done by Mike L who carried out most of the site work.
Recognized Excellence - Wilfredo and Nester built the sunroom. They kept to schedule, really seemed to care about the quality of the work, left the site clean every day and were very considerate of factors like noise and my activities.
Recognized Excellence - I would like to recognize the crew chief, and Adam, the salesman, for their exceptional service. The crew chief was responsive. When you called him, he will pick up the phone. Where ever he was he would try to talk to you. That was much appreciated. Adam was a salesman.
Areas Of Satisfaction - I think we got what we ordered. It's a nice solid sunroom and they were pretty good at putting it together. The quality of materials and workmanship met our expectations. They did a nice job at covering things, and they did some extra things we appreciated.
Additional Comments - We are very happy with them. It's been great during Covid. We appreciate and it's a great addition to the house.
Recognized Excellence - Adam and Elmer.
Areas Of Satisfaction - Overall quality and craftmanship, design and planning, final product
We were very happy with everyone on the Maryland Sunrooms team. We went into this project with our eyes wide open and a good idea of what we wanted beforehand. The up-front discussions with the sales and design staff resulted in a detailed contract that covered all the bases, and our expectations as expressed in the contract were met, if not exceeded.
Areas Of Satisfaction - This was a larger three-season room than Maryland Sunrooms normally builds, but they properly engineered the structure and ensured everything was robustly built. We are very happy with the results and are enjoying using our new space more than we imagined!
Additional Comments - Having a major addition like a sunroom built onto one’s home is a major undertaking and requires much unavoidable involvement, patience and understanding on behalf of the homeowner. Those who think this will be a hands-off experience should not attempt it. For those willing to be involved every step of the way, it can be a very rewarding project!
Great job, great communications, reasonable price. Very courteous and accommodating on-site team. All was straightforward and above board. And we love our sunroom!
Areas Of Satisfaction - It is rare with a project like this for everything to go pretty much as expected. Communications were great, Mike Fraley laid out our options and what we could expect very clearly, and the job was done quite well, and early!
Additional Comments - We have already recommended the company to several of our friends and will continue to do so!
Areas Of Satisfaction - I liked Adam's professionalism and the product the product that is offered. I also found the pricing very reasonable.
Areas Of Satisfaction - The quality is very good, and they are very professional. All of the people were really good. Overall, it was a good experience.
Areas Of Satisfaction - I was most satisfied with the products and presentation
Areas Of Satisfaction - All of the people were friendly.
Areas Of Satisfaction - I was satisfied with the quality and workmanship. Very pleased.
Areas For Improvement - They accomplished what they said they would.
Areas Of Satisfaction - The workers were pleasant, competent and paid attention to small details. The final product exceeded all expectations.
Additional Comments - The workmanship was top notch on a difficult and unusual project. Everyone involved in the project seemed interested in producing a quality product and the attention to small detail impressed us.
Areas For Improvement - We had an issue with water leaking into the house during a rain storm which was due to the sunroom construction. While this never should have happened, Maryland Sunrooms was quick to respond and assist with stopping the leak and then did everything possible to clean up the water inside the house and restore the house to its original condition in a timely manner.
Areas Of Satisfaction - 1. Customer interaction: everyone was polite and courteous; the schedule and statu were communicated well, our questions and concerns were addressed in a timely manner, we were involved if there were choices to be made during the construction and everyone on the team that actually built the room was friendly and courteous and always cleaned up before they left. 2. The final deck and room are everything we hoped for and more. 3. The 3-D rendering during the sales process was impressive and quite accurate.
Additional Comments - We are very pleased with our experience with Maryland Sunroom and with the final sunroom and deck and will surely recommend them to others.
Areas For Improvement - My expectations were met and exceeded
Areas Of Satisfaction - From Mike Frayley’s initial visit through the excellent work performed by Josh and Tony and the follow up by Pete, Brian and Mike I was never surprised or disappointed. The quality of the product and craftsmanship is excellent and all of the staff are professional and accommodating. I choose company’s that employ their own skilled Craft people and here that decision was validated. The one contractor, Nick, who completed the interior staining was also excellent and most cooperative.
Areas Of Satisfaction - I was most satisfied with the design & presentation.
Areas Of Satisfaction - They delivered as promised.
Lead Source - I researched them on the internet.
Areas Of Satisfaction - I thought the salesman was very nice, courteous, and straight forward; he did a great job explaining what they have to offer.
They are very overpriced.
Areas Of Satisfaction - I was most satisfied with the ease and transparency with the information because it let us know if it was a good decision for us to move forward.
Lead Source - We first did some research online and then we saw them at the Columbia Home Expo. They were one of the companies we were going to reach out to and when we saw their booth at the Columbia Home Expo, it made it nice to speak with someone that same day.
Areas Of Satisfaction - The sales person, Josh, did an incredible job. He was not pushy, and was very professional. He was extremely knowledgeable.
Important Factors - The reputation of the company is important to me. I also care about how much trust I feel toward the representatives, and the cost of the project. Josh was very easy to talk to, and came across as very trustworthy.
Areas Of Satisfaction - Overall it was a well-done job, the people came when they said they would be there and they worked when the weather wasn't prime weather to work in and they still got the job done.
Areas Of Satisfaction - I am most satisfied with the quality and quickness.
Maryland Sunrooms did excellent work and they are very customer oriented.
Areas Of Satisfaction - I was most satisfied with everything.
Areas Of Satisfaction - The quality of the materials seem to be excellent and the workmanship is also excellent. We are pleased with the outcome.
Mike Frayley and the staff of Maryland Sunrooms were professional and timely in their communications, they were eager to please, and they delivered on their promises. I have a beautiful sunroom to enjoy my backyard!
Areas Of Satisfaction - Excellent staff and communication
Lead Source - googled sunrooms and had companies out but Maryland Sunrooms had the best displays and seemed the most knowledgeable.
Additional Comments - I would highly recommend. They built us a beautiful space.
Areas For Improvement - none
Areas Of Satisfaction - friendliness and competence of the workers
Sales Addressed Concerns - 4 plus!!
Areas Of Satisfaction - I am most satisfied with Mike and the exceptional customer service.
Areas For Improvement - They exceeded my expectations.
Areas Of Satisfaction - I really like that they did not pressure me into a sale.
Although the end result of our pergola looks great, there were definitely a few significant issues we encountered along the way. In Maryland, we receive some snowfall in the winter. Therefore our pergola had to be built with a slope. The rendering we agreed upon and signed off on did not include ANY slope. This was extremely disappointing, as the product we saw in the showroom did not look like the one that was built. We had also requested a 12' pergola. The pergola slope and the distance from our house was only 10'. We brought this up to the project lead and also to the CEO. The situation was rectified and a new pergola was built with a 12' slope and 12' from the house. After these issues were addressed, we are happy with the end result. Looking forward to next year when we purchase the motorized screens.
We are extremely satisfied with the work that was done. They handled it professionally and were responsible as a team.
Additional Comments - We are extremely happy.
They did a great job. I had reservations about any contractor building a room for us. But, we took a chance and it paid off. We are extremely pleased with our experience. Recommend.
Great job and people to work with
I love my sunroom and use it all the time. I am very happy I did it!
I love my sunroom! It's the best thing I've ever done! I'm sitting in it now!
From our first contact with Mike Fraley through each stage of the project work to completion of the new sunroom, we were highly impressed with the quality of the people and workmanship applied to each task. I would recommend Maryland Sunrooms to anyone without reservation.
Maryland Sunrooms performed their work at the highest possible level. We are extremely pleased with our sun room and would recommend Maryland Sunrooms to anyone.
Areas Of Satisfaction - The workers were very focused on their work and were very cognizant of completing their tasks at a high level of workmanship.
Additional Comments - We couldn't be happier. Everyone at Maryland Sunrooms was pleasant to do business with. Their work is superb!