From planning to execution, fantastic and professional staff performed excellent work in a timely manner and communicated well when unavoidable delays cropped up.
I can't say enough good things about Martin Home Exteriors - reasonably priced, reliable, punctual, courteous, proficient. Every Martin Home employee was a pleasure to deal with. Able to address unexpected delays (caused by others) professionally and didn't pass their increased cost to the customer.
The salesman was great and exceptional, and professional. I liked that he gave me a bid before he left.
Martin Home Exteriors impressed us from the day we received our estimate until the day the project was completed. We are extremely pleased with the job they have done. Our house looks (and feels) brand new! Each team member was courteous and professional. We highly recommend this company!
I found them extremely professional from the beginning to the end. They were very good with changes, and for add-ons, it was no big deal. I felt taken care of during the project.
Very professional all the way around!
There was a high confidence level for me that the people doing my job were professional, so I didn’t have to worry about the quality of the workmanship. A pleasure to do business with. Would highly recommend!
Absolutely fantastic group of people! They were professional, efficient, timely, thorough, and super nice to work with!
This Company and the employees are exactly what you would expect after reading reviews of other customers,and it is obvious why they are the number one Hardie Board installation outfit in our city.Any issues that came up were taken care of in a timely fashion.Very pleased with the experience !
I interviewed 3 companies for my siding project. Although the two others came in at a lower price, I was uneasy about their presentation and experience. Wow! Did I pick the right people for the work! The workmanship from start to finish was focused, professional and perfectly executed. The salesman, customer service and crew communicated with me during the entire project. I was home during the work and I can honestly say the people who work for Martin Home Exteriors go above and beyond to get the job done. I would NOT HESITATE to recommend this company. As a matter of fact, I would encourage the Company to show prospective customers my home. Thank you Chris Lienzke, Jennifer, Robert and all the fine men it took to complete the work and make it a pleasure to drive up to a beautiful home!
While the work was being done we had several questions. We spoke with the owner and project manager; everything was resolved to our satisfaction. The workers and foreman were very professional and responded promptly to any of our request. Great Communication!!Great communication!!
They were great in every way. On time every day, kind, nice, courteous, cleaned up every night. I would do more business with them any time.
I am definitely please with Martin. Overall everything was great.
Martin Home Exteriors did what they said they would do when they said they would do it. That in and of itself is remarkable here in Jacksonville, Florida. The crews (installation, painting) were quick and efficient without compromising quality in the process. I have thanked the neighbor a thousand times over who recommend Martin Home Exteriors to me. To anyone looking for exterior work, I highly recommend Martin Home Exteriors.
Very professional, responded quickly to my emails, handled unforeseen structural repairs effectively and efficiently. I’m very pleased and I plan to use them again in future projects.
I really like Martin Home's attention to detail and follow-up.
Areas Of Satisfaction - I enjoyed having the crews onsite and everyone was very professional and courteous.
Additional Comments - Martin Home Exteriors did a magnificent job from beginning to end. I highly recommend their services.
Martin Home Exteriors re-sided my home with new lap siding. I could not be more pleased. Randy & Gary did a great job and Ken Martin's company was excellent to work worth. I recommend them.
Chris was great with setting up the job and making sure everyone was aware of the schedule. It was nice to actually have the owner (Ken) come to the property and talk with me. Gary and the crew worked hard to get the project done as quick as possible. I'm very happy with the construction quality.
Great job! Timely and efficient in their practice. Am very pleased with the results.
Martin Home Exteriors did a great job with siding our home and replacing all of our windows. Everyone was polite and courteous from our salesman Bob, project manager Chris, and the construction crew Joe and Tony. Every person I talked to was very professional and more than glad to answer any questions I had. Even the owner Ken Martin stopped by to check on the progress and made a house call to finish up some small odds and ends after the final walk through.
We were more than satisfied with the job.
Job was completed on time. Pricing was great and the workers we very kind. I would recommend this company to my friends.
Ken Martin is a man who keeps his word, who is honest and who is knowledgeable. He follows up on every job and makes sure his clients are satisfied. You can trust Ken Martin to get your project done right.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Martin Home Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys