I think their product is better than most out there and the warranty is what sold us.
Very expensive
The installer and plumber very helpful they did a great job especially the plumber. He answered questions l had about another project that was able to be corrected.
Every aspect of our install was professional and satisfying.
They were quick to meet with us, walk us through their products and give us a quote.
From our sale rep to our installer and the inspection guy,they all did amazing. Everyone in the Mad City company was friendly, knowledgeable and professional. I would definitely recommend Mad City to family and friends.
The finished product looks great.
We had a couple issues with the install, but once they were discussed with the service manager they were prompt to inspect the issues and make them right!!! They actually went above and beyond what needed to be done to insure that we were happy!!!
I did recommend to a friend in which the friend did accept their bath to be updated by Mad City as well.
Whole process was efficient and best quality-for-price over competitors.
A+ in every way,installer was excellent,professional, helpful in explaining work, left work place as it was before installation, highly recommended. you won't be dissatified.
I would gladly recommend Mad City to family and friends.
Done an excellent job on my 30 year old shower
I would want my family and friends to experience excellent professional quality service as we did with Mad City. We refer to Mad City as a company that is “mad” about making their customers happy.
Everything promised happened
The whole transaction was smooth. The installation went smooth with Corey.
MCB is very professional, thorough and a great investment for your property. And knowing we have a company like MCB standing behind the product for a lifetime, is very reassuring, especially in a time of "fly-by-night" companies that disappear once they have your money.
The people I worked with were easy to talk to and ask questions of, the tub/shower combo looks great, nothing but professionalism!
Installer was very professional and helpful.
I originally rated 8/10 but received ed multiple calls asking me to re-evaluate. The installer (Thomas) was a 12/10 so I'm going to change my rating for Thomas ( and to stop the calls asking me to re-evaluate).
Very happy with installation. Shower is great.
Job was presented and completed in a timely manner, very professional.
We had our cabinets and counters redone. Dalton Myers and Harold Suarez were are technicians. They were very professional, on time and communicated very well. They did an awsome job and worked very hard. I will definitely be recommending your company.
From the gentleman that cold called us at our door to the installer and everyone in between, they were all completely professional and checked with us along the way if we were ok with everything and if there was anything they could do to help with any concerns.
I would recommend the two installers and quality job