About this company
Laurence Smith Window & Door / Marvin Design Gallery
Laurence Smith Window and Door is a residential window and door contractor with showrooms in Bay City and Bloomfield Hills. We install windows and doors, offer window and glass repair, staining and painting, and overall project planning for Michigan area residents. We've offered high-quality window and door solutions in Michigan for 75 years, and we've done so by providing outstanding customer service and a terrific product! Show more
Laurence Smith Window and Door is a residential window and door contractor with showrooms in Bay City and Bloomfield Hills. We install windows and doors, offer window and glass repair, staining and painting, and overall project planning for Michigan area residents. We've offered high-quality window and door solutions in Michigan for 75 years, and we've done so by providing outstanding customer service and a terrific product!
When we mention quality products, our partnership with Marvin Windows says it all. This partnership allows us to provide you with a better product and service because we're equipped with the best knowledge to install, repair, and maintain an array of Marvin products. To ensure the best possible experience, we developed a 5-Point Pledge to help create an outstanding experience with every home renovation project.
Our 5-Point Pledge Features the Following Promises:
1. Zero Pressure. We will never put the sales pressure on you. We give you options, and you always have time to decide.
2. On Time. Our projects are finished on time with constant communication.
3. On Budget. We stick to the contract. No unexpected or extra fees.
4. Unmatched Product. Every project features a “20/10/5 Warranty” promise.
5. Installation. Professional installation standards guide our every project.
Furthermore, we back up our product with our unprecedented “20/10/5 Warranty.” which is 20 Years on Glass, 10 years on manufacturing defects, and 5 years on Labor. We offer this warranty because we want you to be fully confident that if you have an issue with the product, we'll be there for you and we'll make it right! Hide
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GuildQuality surveys
Badges
Photos 11
Reviews 101
Of 126 respondents, 101 left a reviewRecent reviews
Jeff L.
They did a very good job, cleaned up after themselves and did the job correctly.
Customer in Ann Arbor, MI
They were great to work with, and the installation looks terrific. We are very happy.
Sandy B.
They're very expensive.
Bill T.
I was happy and they did a wonderful job.
Jon B.
We were very satisfied with the installation and quality of our new windows. While there were some delays in scheduling, they worked with us to install one of the priority windows in order not to delay our kitchen remodel. The guys were very fast and efficient during the full install. They cleaned up and were very nice during the entire process. We feel that we received an excellent price for the value of the windows installed. I would definitely recommend them in the future to anyone installing windows.
Claudia G.
I felt their communication was very timely. Stephanie was very good at getting back to me and following up. Gordon was available.
Sam C.
I am a repeat customer. I used their windows in my first house and I relocated and used them in my current house.
Carol C.
Professional, high quality, everything was as stated.
Mori R.
The team, especially Chris Caswell, has gone above and beyond to make our experience with them positive and easy. Chris was able to rectify a small issue in a timely and very satisfactory manner. We are thrilled with both the products and the service.
Darryl G.
We look forward to working with them again.
Lauren L.
We had a fantastic experience. Chris worked with us on everything to make sure it was PERFECT. The install team and craftsmanship was second to none. Having gone through SEVERAL projects over the last year in our new home- this was the best experience we have had.
Ryan N.
My house feels warmer with the new windows and sliding glass door. The build crew were very professional.
Milan L.
I did really like the quoting process. Scott is honest. I got all together six or seven quotes, and everyone else was coming in really high priced, and then offering some discount. Scott was open from day one. He gave a really detailed quote this is what I'm quoting, how much it cost. I really appreciate that, and also appreciate seeing windows in the gallery in the showroom. On the other side, everyone's taking a risk if you go online, most companies have a 1 or 5 stars, so it was like, what was it going to be: 5 or 1?
Dan L.
The job was done excellently and very professionally.
John C.
Highly recommend Laurence Smith Window and Door, price, quality, pro-install.
John S.
We are refurbishing a house and needed windows throughout. Gordon, our contact at Marvin Design Gallery, worked with us through several iterations to get us the windows that best suit our house. When we experienced delays in our construction schedule, Gordon worked to adjust our installation dates. This is the second house where I've used the Marvin Design Gallery. If I need windows in the future, I'll be back a third time.
Albert D.
I'm happy with what I had done.
Beth M.
We are more than impressed with the quality of the windows. The install crew they sent were impressively talented in their trade.
Hien N.
It was a pleasure to work with Marvin Design Gallery, especially Scott. It was a really excellent experience for me. It took a while, but it was a big project with a lot of windows in my home. I would recommend them to anyone.
Thomas H.
They did a great job.
Jan S.
I am more than satisfied.
Tom M.
I thought they were very professional, nice, knew what they were doing, courteous, and cleaned up after themselves. I thought they were excellent.
Terry B.
I am satisfied with the windows, and their servce is good.
Tony T.
Excellent workmanship on Marvin windows and beautiful installation! The Best and my house is like new again inside and out.We had (8) sliding windows, (1) sliding door wall, & and (1) lift up bathroom window installed in 2 days. The Marvin window personnel at Laurence Smith Design really kept us updated on the whole project and took the time to show us the structual engineering features of each window which helped us make the final decision. The window installers really did an excellent job for they were always working hard and rarely took any breaks.Thank you!
Joe P.
Very professional with their follow-through and workmanship. Love my new windows and doors.
GuildQuality
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