Yes, I will recommend

The experience was great from beginning to end!

Please see subsequent ratings for more details

My correspondent Nick was fantastic; he helped me through the whole process.

Good

Looks very nice — color is great & completed timely .

There were some challenges along the way, although they were finally resolved it was a process

I will (and have) recommend Janney Roofing LLC to my friends and anyone seeking a roofing contractor because they are by far the best company I have ever come across. Their knowledge, experience, and professionalism are superb!!

It was a good experience, as you could expect after a hurricane. There was some time lag with paperwork, but it all was sorted out, and it was a good experience.

Have already recommended Janney to several family members and friends. Very professional and responsive to all my requests. Amazing quality on my new roof.

Very professional, thorough and quick.

They were phenomenal. They cleaned, they worked, they worked very hard. These guys were great.

There were some problems that we had, but the foreman recognized the problems—things I never would have even noticed.

Very professional

We appreciate how attentive they were to keep us updated on scheduling and how kind and professional everyone was.

They were very quick and knowledgeable about what was going on. They discussed actions of what they did.

I understand that Janney is a large company with multiple jobs running at the same time, especially after the 2024 hurricane season. However, while the level of communication was very good before the work began, it decreased rapidly once the repairs began. See additional comments below.

I will and have recommended Janney Roofing to others. But my insurance company also has Janney Roofing listed as their choice for roof replacement in the State of Florida for their customers.

extremely professional company, everything went smoothly, new roofs look awesome

Initially, I was please with the salesman and excited to get the project started. Unfortunately, the communication and professionalism ended with the salesman. Due to my negative experience, I can not recommend the company.

Good Value, Professional Installation, Great Communication and Customer Service

Refer to question and answer for item #15

This having been our first experience with a roof replacement and a very stressful time are most grateful to Annette Montanez (customer service manager) and Jason Smith (sales representative) for helping us through this process.

Very professional from initial contact through final installation and inspection.

Adherence to schedule, pre-arrangements for site preparation, minimal damage to plantings in the work area.

Had to redo my roof due to dishonesty

Everyone accomplished our replacement with great care and communication in a polite and professional manner.

NA

I liked the friendly customer service, the ease, and their responsiveness.

Could have gotten the permit approval faster than 4 weeks.

Janney Roofing did a great job and I'd recommend their work to anyone needing a new roof.

Do not make promises of discount and give them the true facts

Yes, they responded favorably to my concerns and requests. Roof turned out very good.

Very mechanical relationship , when challenges arise quick to deflect blame

Janney Roofing was very professional. They did not lie. They passed a test that I gave them that four other contractors failed. That test was on nailing patterns.

They were incredibly knowledgeable, helpful, and courteous. They went above and beyond several times.

Management is very aware of the countless issues that I dealt with every step of the way.

My entire project was a complete communication breakdown. I had both my sales representative and project manager on completely opposite pages. Before I went into this project, I made it very clear to the sales representative that the roof was part of a larger construction project on the house, and that everything had to be on schedule. My project manager, outside the first day, basically stopped communicating. I needed to follow up with him on project status, and where thing were. He actually caused my construction to be a day delayed. After the roof was gone, he was supposed to remove the dumpster. I was guaranteed that the dumpster was going to be removed on that Sunday. He ultimately wasn't able to remove the dumpster for me, despite having Janney make that promise that it would be. A larger issue that I had was on the second or third day of constriction, around 5:00 I noticed that the work was getting done, and the team was packing up. The crew was left on my property for three hours. My project manager and sales person didn't have a good grasp of what was happening. What occurred was that the person who was picking up the crew, their ride, broke down. As a homeowner, these people are on my property, so I am liable for them. Janney didn't give me a courtesy call to ask me if it was okay for their crews to be there. What I am more surprised about it, Janney is a big reputable company, I would have expected them to tell their crews to go get Uber's, and they would pay them back for it as opposed to having them on my property for three hours. After the work was completed. I think my sales person did a great job advocating for me, but I don't think corporate really cared. They only gave me a $500 credit for all the inconvenience that I went through. Between the frustrations, the lack of communication, the nonchalantness of corporate, I wouldn't be inclined to recommend Janney Roofing.

They provided great customer service and were very responsive to any questions I had regarding my project. I'd give Brad Johnson five stars for his customer service.

Read comments.

It was a seamless process.

You could be more careful of house surfaces when removing old roofing. Some contractors cover the ground and garage doors during demo.

Very reasonable pricing, speedy, good communication

Great communication on every level.

Very professional company that provides quality workmanship. I would highly recommend to my family and friends.

Scheduled us for a 12/23-12/24 full roof replacement. We were very apprehensive as we were also having family in town for Christmas Eve. The crew was great and had all of the work done and cleaned up well ahead of schedule. The post install inspection by the county was done and I was told that the replacement was done very well. They even made a comment about how they they would expect to see some minor issues but they saw no problems.

Janney responded quickly after the hurricane to tarp my roof, then worked with my insurance company to replace my roof. My involvement in the details of the repair was fairly minimal, for which I was grateful. The employees I dealt with were responsive, efficient, and understanding. I was very pleased.

Company with a great team and professional experience.

The entire staff was extremely accommodating, helpful, understanding and respectful of our time under the conditions we were in after hurricane.

Great job!