The experience was great from beginning to end!
Please see subsequent ratings for more details
My correspondent Nick was fantastic; he helped me through the whole process.
Good
Looks very nice — color is great & completed timely .
There were some challenges along the way, although they were finally resolved it was a process
I will (and have) recommend Janney Roofing LLC to my friends and anyone seeking a roofing contractor because they are by far the best company I have ever come across. Their knowledge, experience, and professionalism are superb!!
It was a good experience, as you could expect after a hurricane. There was some time lag with paperwork, but it all was sorted out, and it was a good experience.
Have already recommended Janney to several family members and friends. Very professional and responsive to all my requests. Amazing quality on my new roof.
Very professional, thorough and quick.
They were phenomenal. They cleaned, they worked, they worked very hard. These guys were great.
There were some problems that we had, but the foreman recognized the problems—things I never would have even noticed.
Very professional
We appreciate how attentive they were to keep us updated on scheduling and how kind and professional everyone was.
They were very quick and knowledgeable about what was going on. They discussed actions of what they did.
I understand that Janney is a large company with multiple jobs running at the same time, especially after the 2024 hurricane season. However, while the level of communication was very good before the work began, it decreased rapidly once the repairs began. See additional comments below.
I will and have recommended Janney Roofing to others. But my insurance company also has Janney Roofing listed as their choice for roof replacement in the State of Florida for their customers.
extremely professional company, everything went smoothly, new roofs look awesome
Initially, I was please with the salesman and excited to get the project started. Unfortunately, the communication and professionalism ended with the salesman. Due to my negative experience, I can not recommend the company.
Good Value, Professional Installation, Great Communication and Customer Service
Refer to question and answer for item #15
This having been our first experience with a roof replacement and a very stressful time are most grateful to Annette Montanez (customer service manager) and Jason Smith (sales representative) for helping us through this process.
Very professional from initial contact through final installation and inspection.
Adherence to schedule, pre-arrangements for site preparation, minimal damage to plantings in the work area.
Had to redo my roof due to dishonesty