Nice finished product
Job was not completed on time. Scheduled for Wednesday and Friday to do a garage, front porch, and patio. Staff was here only 4 hours working each day. Had no contact info for customer support and had to find number online. Kept getting transferred frim one line to snother because only name I had was Heaven. Was told they could not find my account or location of Heaven. Several phone calls made to discuss unfinished job. Heaven was not very supportive and seemed unconcerned. I finally heard from project manager and job was completed on Monday afternoon. I was lied to on multiple occasions about not enough material to complete garage on Wednesday and would complete on Friday. Same story Friday not enough materials to finish job. Trey said they would be back on Saturday and was no show. Trey called 7:10 am Sunday and said they would have been here but since voicemail was what he got he guess I was still asleep. I returned call and left voicemail stating I was in the shower and he could come. No response. Not trustworthy or reliable
The presentation was very good, as was the financing process. All was professional and presented in plain and easy to understand language. The install date was set, and the team showed up on the day agreed upon.
Went above and beyond but when asked why a couple of things weren’t done they blamed Renuity.
It's going to take some time before I will recommend the coating. As far as the installers they were great to work with.
Great experience. professional work done
Professional installers were very helpful.
I was not pleased with the customer service or quality of work. The whole process took months and even though there is a lifetime warranty on the work the prices are too expensive for the quality of the work.
very expensive
The project is still not complete and it took a month before any one from Renuity could come out to look at the surface .. and again today still no resolution- very disappointing
I had no issues with this install.
We were very happy with the product and the pricing. It greatly improved our garage. We no longer have rain leaking in under the garage door. Also good communication between us and Reunity.
Although we had to keep postponing it due to the rain, they worked with me and finally got it done. The guys were very friendly and took their time to get it right and they did a great job.
They did a great job.
Great job at a competitive price
They are a great company. I am very pleased with their work. They arrived on schedule, worked well together, and cleaned up everything before they left. Their manager drove an hour and a half out of his way to bring me a different color of flakes for the floor because I decided to do a different color at the last minute. Excellent customer service !!! Thank you.
They did a very good job. Everyone was so nice.
I felt overall they did a good job with the install and everyone was very professional.
These folks did everything they promised him more. Very, very pleased with my porch.
Two patios-one perfect and one full of blisters that pop when stepped on and showed defects in finished product- slow and poor response to try and fix issue
It looks great except for the edges and area going into the closet. I have high hopes that it will last forever.
Liked everything. The work crew was amazing.
From start to finish, Renuity did a truly outstanding job! I could not be more pleased with my choice to go with Renuity.
The crew was very businesslike and answered any questions I had. They also cleaned up the area so you really didn’t know that anyone had been there. Very satisfied.
The floor of our garage looks so much better!