We needed a roof repair and other companies tried to talk us into replacing the roof but not Guardian roofing they were able to repair it with no pressure.
They are responsible.
The person who came out was kind enough to unclog my gutters while he was on the roof.
Good people. Good work. Reasonable price.
Guardian Roofing provided great, high-quality service.
They did a great job fixing the roof on time and the work was pretty smooth.
My experience with Guardian Roofing was very professional and good. So far no problems with the work done
Guardian Roofing has been great to work with.
It was a fairly good experience overall. The last part was very odd though. The crew did not do a good job of cleaning up after themselves. I had to call multiple times to have them pick up the items they left behind.
I appreciate them from the moment I bought out an estimate and request for work to be on my home to the end of my project. They were thorough and descriptive in what they did. The staff was knowledgeable. The work was really good. The value was extremely great from what I anticipated. They made it a good experience.
It was a long time getting the service committed. I had to wait 3 or 4 weeks.
We've had a lot of issues A lot of communication issues. I am not confident that the issue was repaired. They took paint off the trim when they cleaned the roof. They didn't mention it and didn't follow up. It was not a great experience. The owner and technicians were fine. It just did not go well.
They were very good at what they did.
I would likely recommend some of your services in the future. Although the wait to get my service completed was little long. As you either need more staff or need space team members onto projects. First project had 2 team members and Second project only one that took most of the day.
Their follow through is great, and I appreciated their honestly in how they price things out and what needs to be done.
Guardian Roofing worked for me two different times. They have great attention to detail and do first-class work.
We had a leak that had probably been there from the previous owner of the house. Guardian roofing was able to diagnose and do a membrane-type roof and was able to solve the problem. I'm very pleased with them.
Communication was an issue--I was told one thing, but then another; had to call to ask about install date which they didn't have on the books (despite me being told a date but it was never confirmed); just a few things that made it a bit challenging.
We have used Guardian Roofing for years, and they truly are the best in every way...honest, dependable, and superior workmanship on even the smallest job...we feel blessed by them!
I have already recommended them to a friend.
Professional, very helpful, hard working.
Guardian Roofing did a great job on my roof replacement. They provided me great information, answered all my questions, and made sure I was able to see and understand all the issues. When the roof was removed, we found a few issues. They showed me the situation, gave me some options, and engaged me in the process at a level I appreciated. When we discovered that more of the roof segments needed work, they were happy to show me the situation, and there was no pressure to take any particular path. The crew did a great job caring for my house as they replaced the roof. We had to trim a couple trees, which they did very professionally. I have an unusual chimney, made of lava rock and not a smooth surface, which they carefully trimmer out, not an easy job, They cleaned the site completely every night before leaving. The crew worked very hard to finish the job. The final look is clean and the issues with leakage are completely gone.
We are the talk of the block. Recommendations are coming directly from the completed roof, which shows as your best billboard.
Highly professional company that cares about customer service.
I have had 3 friends ask me if I would recommend Guardian and I have told them all ‘no.’ The quality of the work is high, but communicating with the office about the job and financing was horrible. Extremely frustrating.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Guardian Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys