The thing I enjoyed about working with them was No Pressure, and we could discuss exactly what was going to be done. I was able to negotiate with Fred Home Improvements, they were very flexible and customer orientated.
I would not recommend FRED to a friend. I consider that the work was significantly overpriced. I am sorry that I did not go with a more reasonably priced contractor.
Case employees are very helpful and reliable. Every Case project
The job was done as designed, in the time promised, the job manager was open to questions, additions and general info. A Great experience!
Very thorough in reviewing situation, deciding on work. Punctual (that is very important!). Got the work done efficiently & promptly. Looks to be thoroughly done. Flexible - added 1 more quick task at last minute.
Start to finish, everything was very well done.
Good communication and timely responses to questions. Very good craftsmanship.
Price is very costly
I have already recommended FRED services to many people. I thought everything was handled with the greatest competence, most especially the gentleman who was in charge of the job, Mr. Joe Rocco.
FRED Home Improvement did the job professionally!
I had a very good experience
FRED examined the project to determine if was going to involve a load bearing wall which others failed to consider.
There needs to be better communication between the project manager to the team member handling the work and communication from that team member to the Client.
FRED has done a wonderful job on renovating our bathroom! It is a small space (5 x 8), but the ideas for reorganizing the space made a huge difference in functionality. Since this is an old house, there were complications, but the FRED crew adapted and handled the surprises very well.
We've used FRED several times for home improvement projects and are always 100% pleased. They are a bit more expensive than others we've used but totally worth it in quality of work and customer service.
Fred Home Improvement went above and beyond my expectations. When they were finished my home not only looked better, but also was much safer. Steve did an inspection and pointed out the problems with my deck and fixed it . I would highly recommend them.
Remodelling is a daunting task. Where to start? What to choose? Who to hire to do want? As our genral contractor, FRED provided the advice on all aspects of the job and the skilled craftsmen to finish it.
This is the second project Fred has completed in my condo and I couldn't be happier. Brian Knipp, Consultant was helpful in making selections and kept in touch throughout the work. Jorge Solano is a master craftsman who went far and above my expectations resulting in a beautifully remodeled bathroom.
I have already recommended Fred and this team to several neighbors.
Lot of stupid little mistakes: dented the microwave, scratched a couple of cabinets, used the wrong paint color on one wall, bought all matte paints for touching up when originals were semi-gloss, detailed paint job very sloppy. Overall job still seems over priced.
Project oversight (Joe Rocco) and craftsmanship (Gustavo and team) were beyond expectations! Would highly recommend.
We've used FRED HOME Improvement for years! They do quality reliable work at reasonable prices!
Craftsmen were professional and skilled. Work results very good.
Generally, we love the outcome of this bathroom project. However, we spent $25,000 on a very small bathroom and still have to supply out own mirror, vanity hardware on the drawers and door, and door handles on the bathroom door. I realize we aren't dealing with HomeDepot, and that's a good thing, but for 25K, it seems reasonable to expect these things would be included.
I was so surprised to find that since I did not want to loose my old classic Tapin wall oven that love my new oven and stainless steel tiled wall
Not at this time.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of FRED Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys