The quality of materials and workmanship was excellent. The amount of time taken to complete the project was excessive — more than two months later than the estimated completion date in the contract, during which delay I was deprived of the use of my shower for several weeks, owing to its having been demolished to obtain accurate measurements. While the final product was nicely done, with attractive materials, I would be remiss if I were to recommend your company without being forthright concerning these caveats.
Very efficient service and install
The crew was on time. They were professional and polite and a real credit to your company
The sales team is knowledgeable. The installation team is prompt and professional.
Statewide did an excellent job on our shower remodeling. They were timely,professional, & paid attention to detail. They cleaned up thoroughly after the job was completed. I will highly recommend Statewide remodeling!
I am disappointed with customer service. I was overcharged for the project statewide performed. I will be seeking some form of resolution going forward.
Communication...once contract was signed, had questions for field manager Monday...he responded that night that he'd have answer for me shortly. There was pressure as phase 2 was taking Wednesday. I texted and emailed sales manager - no response. I called grapevine office, was put in voicemail. I think i only got answers Tuesday afternoon because i was calling everyone. Just very frustrating experience.
I do recommend state wide remodeling with a home project they did my bathroom and did an excellent job
The entire process was very professsional and pleasing.
The quality of the windows seems very good.
Otis and his crew did great work. Very helpful and friendly.
Great sales team and wonderful installer.
From initial contact to completion, everyone kept to schedule.
We like the quality of the products we wanted.
Best overall remodeling experience we’ve ever been through! Totally positive experience from start to finish!
They are fast and do qiality wotk.
Just make sure that the contract is read correctly so there's no delay in finishing the shower due to lag time waiting for things to arrive. Please be as communicative as possible about the final look of the shower so there's no surprises.
The shower is really beautiful and everything was completed as planned. I just have a complaint about the cost but maybe that couldn't be helped because of the increase in everything after COVID.
Gerardo was very nice to work with and he helped me with my Spanish!
Efficient, quiet, excellent work, well done!!
Otis and Seth did a very good job installing our windows.
It was a little pricey but with it comes peace of mind knowing that you never again have to worry about drips or leaks.
I'm very happy with my new shower. The sales rep. put together a great package for me. Financing was easy, too. The installation team worked with me to be sure all of the components were exactly where I wanted them and their work is beautiful.
No high pressure presentations, equal quality window offerings to other competitors, good communication.
Quality product-you get what you pay for!
I can not seem to get finished with everything
Lifetime guarantee
The contractor who did the install was not very friendly and a bit scary. I mentioned that I thought I was getting built in shelving and he said he is just following the work order. So i didn't ask any further questions
Live up to our expections, left the area clean, job was done in a timly manner. All workers were respectful of us and our property.
Your price is really higher than we expected and my friends have had jobs done for less
Yes
Could not turn the cold water off. The tub now will not drain. It took weeks to complete the installation. I’m afraid to use the tub.
Professional, listened offered suggestions for products we had not considered
I have used Statewide several times and have always been beyond satisfied with all facets of getting new windows. They are the best.
The end result looks very nice.
My only concern was price. I had a feeling that we overpaid, and that I should have gotten estimates from one or two other contractors. But after hearing remodeling horror stories from friends and then having such a good experience with Statewide, the price wasn't such a concern.
Satisfied with all aspects of service and install. My only negative is they are a little pricy
Professional and quick to respond to questions and changes we wanted to do. Rodney and Alberto and Hector are awesome to work with.
Yes
Professional and easy to work with. Made adjustments where and when we required changes.
Each set of people who came were very polite and nice
The entire process was great with only one hiccup that they quickly resolved.
This company definitely overcharged me for nine windows. The representative had the chance to offer dis.counts and offer less but chose not to
1. The doors were very, very expensive and beyond most middle income families. 2. My storm door had to be removed and I was not warned of that. 3. I had to ask for more weather proofing in the doors than was put in there, and I was promised full weather proofing.
This was my second project with Statewide Remodeling. The two workers removed and replaced a double window. It fits perfectly and the matches the same paint color of the front bedroom window. Since Statewide Remodeling expertly did my first project, which looks great, I was confident that the workmanship would also be done professionally. I will definitely continue with Statewide Remodeling for any future projects.
Hi quality work.
I was happy with the whole experience. They did it in only 6 hours, but they initially thought it was going to take a day and a half. The men were very nice, they cleaned up very well, they were nice to each other, and the sounded like they were having a great time. It was just a good experience!
They did a great job overall. From sales to the installation. Fixed the issues under our old shower
The installation crew at home was professional, knowledgeable and respectful. Great team and time efficient, my respect and appreciation for the installation guys
Everyone was friendly, professional, and did exactly what they said they would do. Great experience
Make sure work area is protected
Very friendly and professional. On time and finished in a timely manner. Cleaned up everything and did a very nice and thorough job. I would recommend Statewide to others looking for a remodeling job.