Highly recommended for installing Hardie Board siding!!
The install crew is awesome but other then that the company has trouble with communication with each other about the job
Areas Of Satisfaction - The install crew is amazing and friendly
Recognized Excellence - Geodon and his crew are very nice and respectful
We were very happy with Colorado Window Source. They were wonderful. We are very happy with our new windows.
Areas For Improvement - Colorado Window Source did not fall short of my expectations.
Areas Of Satisfaction - We are the most satisfied with the end result. Our windows look beautiful.
Recognized Excellence - The worker that installed our sliding glass door had great workmanship.
Areas Of Satisfaction - The subcontractors they used were fantastic
I can say that I had my heart set on stucco and nobody could change my mind. They provided addresses for me and I went around and looked at other homes and after I saw the product that they sell I decided to go with the siding. I am very happy with the way my home looks. It really has curb appeal. I have gotten a lot of comments from neighbors and people going by commenting on the color. The neighbors have commented on how the quality looks.
Sales Knowledge - 5.
Professional & Organized - Yes, they were.
Quality Of Materials - 5.
Current Referrals - Right now I do not have anyone to recommend but I would highly recommend you guys.
Recognized Excellence - I would like to recognize the salesman Victor. He was very knowledgeable and listened to me. I thought he was a very good salesman and really knows his product. He is a very knowledgeable person.
Areas Of Satisfaction - I am satisfied with the overall experience. The job was done well.
Recognized Excellence - I would like to recognize Victor for his exceptional service. He was very helpful.
Areas Of Satisfaction - I was most satisfied with the quality of product Colorado Window Source used and how the new siding looks.
Recognized Excellence - I would like to recognize Leo for exceptional service.
Areas Of Satisfaction - I was most satisfied with communication with the work crew.
Recognized Excellence - I would like to recognize Jose.
I am extraordinarily satisfied with my siding job. José and his crew where professional and went beyond to ensure my house was done to exceed my expectations. Office staff is friendly and professional as well.
Areas For Improvement - N/a
Areas Of Satisfaction - Salesperson Tisha was great and the Crew was outstanding!
Current Referrals - Not at this time- but I do tell everyone about CWS when ur come up in conversations!
Recognized Excellence - Jose and Tisha
Additional Comments - Scott was also very kind...
What an amazing company and group of people to work with. From start to finish, our expectations were exceeded in all areas, and I would highly recommend them for both siding and window projects.
Recognized Excellence - Both Victor and Jose did amazing jobs in their respective areas. We felt completely taken care of.
Paolo was great, very knowledgeable and personable. I couldn't be more pleased with the installation crew. Jose, Vincent, and Valentin worked very hard and got the job done quickly. I have already recommended them to a many people, including a few of my neighbors who have come by to admire the new siding.
Sales Knowledge - Paolo was great, very knowledgeable and personable.
Installation Crew - I couldn't be more pleased with the installation crew. Jose, Vincent, and Valentin worked very hard and got the job done quickly.
Likely To Recommend - I have already recommended them to a many people, including a few of my neighbors who have come by to admire the new siding. Paolo was great, very knowledgeable and personable. I couldn't be more pleased with the installation crew. Jose, Vincent, and Valentin worked very hard and got the job done quickly. I have already recommended them to a many people, including a few of my neighbors who have come by to admire the new siding.
Areas For Improvement - None
Areas Of Satisfaction - The estimate I received was exactly what I ended up paying, they didn't try to bleed more money from me for "unforseen problems"
Current Referrals - Lots of people, I'm sharing with everyone I can
Recognized Excellence - Basically the whole crew: Paolo, Jose, Vincent, Valentin, Tisha, Leo and Scott. I didn't have a bad encounter with any of them and was very impressed with the quality of work done by all.
Additional Comments - Thanks for making my house look great again!
Areas For Improvement - None
Areas Of Satisfaction - I am pleased with everything they . I love my house.
Current Referrals - No
Recognized Excellence - Trisha went beyond my expectations. Very kind!
Additional Comments - Thank you all for everything!
Areas Of Satisfaction - Quality & efficiency of installation
Recognized Excellence - José & his crew!
Great company who came in lower in price than their competitors but the quality of work met my expectations.
Areas Of Satisfaction - Ease of doing a large job.
CWS installed siding on my house. They started when the said they would, but finished much sooner that projected. The installers were very conscientious.
Areas Of Satisfaction - Communication with Tisha was great, all areas of concern we addressed and handled in a promotional fashion. Installation went smoothly and quickly. We are very satisfied with our new windows!
Areas Of Satisfaction - The quality of the workmanship and the communication was good.
I worked with a Victor for sales who made the process as simple as could be. And the installation crew was easy to work with and made it look even better than expected.
Areas Of Satisfaction - Overall look of the finished product was better than we could imagine.
Current Referrals - Yes and already gave them your name.
Wonderful Company & loved the installation staff. Very hard working & did a great job cleaning up after. Every detail was addressed & I'm very pleased. Actually the entire neighborhood is pleased. I was int he front yard and had a neighbor 4 doors down run over in her stocking feet to tell me how wonderful the house looked!
Everything about this was fantastic and I would recommend them to anyone!
Areas Of Satisfaction - The finished product looks terrific.
Recognized Excellence - I would like to recognize the head of installation crew. He was terrific.
Areas Of Satisfaction - They are very friendly. And the work that they did was excellent
Recognized Excellence - The whole team at Colorado windows source I recognize them all!!!!!
Additional Comments - Thank you for the great job you did
Areas Of Satisfaction - The crew manager, Jose was courteous and kept us informed. We also were most satisfied with the high quality of the materials.
Recognized Excellence - Jose, the crew manager, and Paulo, the salesman should be recognized for their exceptional service.
Additional Comments - We are very happy with the work and the house looks great.
Areas Of Satisfaction - Knowledgeable salespersonTimeliness and cleanliness attention to detail by installers
Recognized Excellence - Gideon
Areas Of Satisfaction - The crews were exceptional in the quality and thoroughness of their work. They were willing to change plans after listening to unexpected problems without missing a beat. I would highly recommend them and their work to anyone.
Recognized Excellence - Every single person who worked on my house was exceptional.
Installation Crew - The main guy Jose was amazing and did a fantastic job. He worked really hard to meet our needs and did beautifully.
The crew that did our job provided a high quality installation.
Areas Of Satisfaction - Quality of the installation and attention to detail.
Recognized Excellence - Jose, the crew supervisor.
I had Colorado Window Source install James Hardie siding on my garage / barn structure that had been previously covered with vinyl siding. They did an excellent job, and the crew was trained in this installation by James Hardie, an important consideration if you are having this material installed. Work was on time at the agreed upon price, and looks great. Clean work site, on time performance. I highly recomend Colorado Source.
Recognized Excellence - Scott, the owner and Jose, the lead installer were the most knowledgeable.
Additional Comments - Great Company.
Areas Of Satisfaction - Scott was my contact during the install. He was attentive to our needs and even had the install team install an extra vent on the garage, which I am grateful. He also gave great advice on trimming the windows...again, greatly appreciated.
Recognized Excellence - Scott-owner, Gideon-lead on install crew. Thanks much
Absolutely! I will even tell people I don't know which I have!
Professional & Organized - I would recommend Scott and Leo for any project they do! They are so helpful and answers all your cares and concerns!
Communication - Always!! Another nice touch they did was go to my neighbors to let them know about the construction being done. If they had any concerns to give them a call.
Problem Resolution - Yes they did!
Installation Crew - They were the best! Jose and his crew were so polite and always cleaned up the area each day. They work so well together and have a great time. You can tell they take pride in their work!! When the city inspector came, he said it was the best siding job he has seen! I asked the inspector how long he has been doing this and he said over 15 years
Quality Of Materials - We are so satisfied with the James Hardie siding. We have had so many positive comments!! The house is gorgeous and quiet!! Love the color!!
Quality Of Workmanship - Absolutely!!!
Clean & Safe - Every night they would go around and clean up the area. I have a dog so they seemed to really make sure no nails were in the yard!! To me that is great workmanship!
Work Done Right - Yes it was
Schedule - From start to end! It was perfect!
Value - I had done various quotes for the James Hardie siding and theirs was the one we choose. The reason is we had them replace our windows a few years back. They did a great job then. I had quotes from gold and silver or premier contractors but went with them. There price was in the range we wanted. The others were higher!
Likely To Recommend - Absolutely! I will even tell people I don't know which I have!
Areas For Improvement - I really can't think of any! Our experience was perfect!
Areas Of Satisfaction - The way our home looks! Sometimes you would walk around a house and find some imperfections but we didn't! From Scott,Leo and Jose and crew, the customer service they gave was great! You felt like the home was theirs!
Recognized Excellence - Leo and Scott but especially Jose and his crew! We have worked with other contractors and they were always polite and kind! If I went outside they made sure nothing was in the way! If it was they would move it without me asking or having to step around it!
I strongly recommend Colorado Window Source for the installation of James Hardie siding. The work was done on time and the workmanship is excellent.
We've used Colorado Window Source twice... from beginning to end, it was a very pleasant experience. The knowledge and professionalism of everyone involved is outstanding and refreshing! We will use them again in the future!
They were great to work with, I can't say enough good things about them.
Likely To Recommend - They were great to work with, I can't say enough good things about them.
The windows are wonderful! Tisha was very kind, professional and good to stay in touch with me as well as answer my questions. We feel and hear a big difference since the windows have been installed. Our only disappointment is the sloppiness of the caulk around the windows. The installers were in to big a hurry and quite sloppy. They don't reflect the quality of the windows they install.
The chaos started when the roofers showed up unannounced on a Friday without a permit (there was supposed to be a mid roof inspection). Apparently there was no communication between the scheduler and the contractor. This was my first red flag. The roofers came on the following Monday with a permit and did a good job as far as I am aware.I had 4 windows scheduled to be installed around my garage area and the day of scheduled installation I received a call saying the windows arrived at the warehouse but were the incorrect size. The installers came a couple of weeks later and had no knowledge of the previous install date or an issue with the window size. This was my second red flag. The windows were installed and look like they were installed correctly.Then there is the siding. The salesman, Paolo, was obviously a newbie. His estimate showed that they would re-ply the entire house under the new siding (I have all of this documented). His contract, however, had this very important item missing and I did not see the omission when I signed the contract. That mistake cost me $2000! There was also another $2500 extra of which only $500 was made clear to me before I received the final bill. The soffit had to be reinforced before the soffit material could be installed. No one asked me if this was ok or gave me a quote. Another $2000 expense. Paolo's quote included no specifics so it was up to the contractor to interpret what it actually was that Paolo sold. A more professional company would have a detailed quote with an itemized list of work to be performed. The contractor ended up performing extra work that he hadn't accounted for. Third red flag.This is the only company that suggested the roof should be installed before the siding. I should have known then that they didn't know what they were doing. Everyone I have spoken with before and since has said the siding should be installed first and now I understand why. The drip edge the roofers installed is damaged all around the house because the siders had to get underneath it (not the siders fault). The new gutters were installed after the roofing and siding was done so the drip edge underneath is cut up the entire length because the roofers had to cut around the old gutters. Also, there is damage on the roof caused by the siders (again not their fault as they spent a long time up there). The roofing and gutters should have been installed last and in that order. These people have no clue, apparently. Another red flag.The garage door I had installed came off without a hitch. It was the only thing that was installed as planned.There were two occasions where I was either billed for stuff I already paid for or billed in total for work that hadn't even started. I had to correct the billing lady on both occasions and sometimes had to go back and forth to correct her mistakes. Good thing I kept records of every bill paid and totals due or I would have been out thousands extra.I spent somewhere around $40,000 with this company when all was said and done. The contractors they hired (yes, none of the work is done by Colorado Window Source) did a good job overall. I signed the contracts the middle of December and the work was not complete until the first week of April. Many excuses saying the material or contractors were not available. The contractors said otherwise, almost everything was available locally and the contractors were available to work. The management of this company is incompetent to say the least. They should probably stick to windows. I would not recommend them for anything else.
There were a few hiccups with our project, but everyone at CWS did a fantastic job to always be professional and honest with us. They followed through on all of the work, did a great job, and I love how our house turned out. I would definitely recommend them to others, and will more than likely use them again for a future project.
Chris was very professional with his sales - no pressure, just wanted to share what Colorado Window Source could offer. Once we decided to move forward with the purchase of siding and windows, they were very accommodating with our schedule.The installation crew was professional and did a great job! They were willing to answer any questions we had.We had a great experience with them and would definitely recommend them.
The team did a great job installing our siding, they were professional and on time. We have used Colorado Window Source now for windows in two houses and came back to them for the siding because they did such a great job. I will recommend them to friends.
(By the way, the name of our city is "Centennial.")
It was done right the first time and now I have the best looking house on the block!
It was a big project and we did not have any issues. They even took care of special requests along the way. They were very cooperative.
Areas Of Satisfaction - I was very satisfied with David the original sales representative. He was very helpful and got things rolling.
Recognized Excellence - I would like to recognize David and Jose.
Additional Comments - I would definitely recommend them.
An awesome job, great materials and great installers and sales people. A true pleasure to do business with!
Sales Knowledge - Chris was very professional, knowledgeable, and genuinely interested In earning my business. He was very no pressure and how can I help you with your home. Refreshing!
Quality Of Workmanship - The City of Centennial inspector took pictures of some of the work to show other companies how the work should be done. This speaks volumes. The lead installer made sure daily to update me and to make sure that I had no problems or concerns. Anything I had questions on was taken care of that day!
Areas Of Satisfaction - The entire process from start to finish was very pleasurable.
Current Referrals - Not at this time, but I will definitely recommend Colorado Window Source to anyone that is looking!
Recognized Excellence - Chris and Jose
Additional Comments - Thank you for a great job!
definitely for older homes
Value - It looks great
Likely To Recommend - definitely for older homes
Areas Of Satisfaction - Did a great job installing and the guys were really nice about our dogs
High Quality Job!
Areas Of Satisfaction - Contractors - all were very professional.
Recognized Excellence - Caroline Singer, Jose Rivera, Enrique (painter)
Areas Of Satisfaction - I was most satisfied in all areas.
Recognized Excellence - Jose and his team all did a great job.
Areas Of Satisfaction - I was satisfied with all of it.
Recognized Excellence - I would like to recognize Giddeon.
Overall, am happy with the work done.
They are the hardest company I have ever worked with, to get information from. Do not ask to get a detailed invoice from them, they will go ballistic. We had windows, siding, soffit and fascia installed. The installation, of the siding, was done in a organized manner and our house looks much better than it did before. The cleanup of the siding was done in a hurried manner and I am still finding pieces of insulation and old siding. The window installation was a disaster, we spent one whole weekend cleaning up their mess inside our house. They never mentioned, during the initial bid, that we may need to add chipboard to our house until they started tearing the siding off. It was after the job was started and I had no choice, because they would not honor the James Hardy warranty if I did not install the chipboard at $80.00 per sheet. This added another $6,000.00 to an already expensive project. The way I found them was by going to Google and looking up James Hardy siding. I knew I wanted to use James Hardy, and they were the only company that came up, I thought I was dealing directly with James Hardy when I filled out the information. Turns out there are half a dozen choice to get James Hardy products, had I known that I would have researched further and maybe chose one of the other installers.
Colorado Window Source did an adequate job but I am dissatisfied with the follow up on finishing some small items that were not done right the first time.
I highly recommend Colorado Window Source.
Areas For Improvement - They did a fabulous job.
Areas Of Satisfaction - The quality of workmanship.
Current Referrals - I have already referred everyone to you
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Colorado Window Source as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys