I felt pressured by salesman to make an immediate decision in order to get discount. I had planned to get estimates from several companies. I could have said no but if I had decided later to go with ClosetAmerica, I was told I would lose the discount. I have since learned that the discount is ongoing.
The company and the installer, Tu have been great. Thank you!
Incorrect measurement for attic pull down clearance, units required removal, multiple attempts to communicate failed, called rep twice with whom I contracted and he could not get company to communicate, finally his manager got action, new delivery but all parts not on van.....another 4 weeks......this process: February-June
Price. I was only able to afford it bc of my husband’s employee discount.
Easy process start to finish
The young men that came were on time and they took their Time making sure everything was leveled. They also cleaned up after themselves . The closet is awesome! We are utilizing every space in that area. I also did my laundry room and the cabinets are humongous so much storage space! Great job Closet America!
Professionalism, timeliness, being informed about my project whoever answered the phone
This is a great system and looks very nice. I gave it a 9 because some friends would only be interested in spending more money on a custom built in (so they could say it was a Built in) then going with this system.
Missed appointments and no follow up from our sales person once we have problems the 2nd time
Technician kept us updated on the appointment and time of arrival; went over the plans for the closet; put sown blanket pads to protect our floors; performed the job to perfection; cleaned up thoroughly before leaving.
Love the design.
my closet is great. I like the personalization that you can do for your closet. the turn around time is great too!
Measured wrong for space
Everything went smoothly and you can immediately see it is a quality product.
The quality, the arrangements, the timeframe very professional.
Quality product, great design team and great installation team.
My interaction with Closet America and the level of professionalism was appreciated. They were easy to work with and while I am still getting use to my new closet layout, so far I am very happy with the configuration suggested by the sales rep. I wish I had it done years ago! I definitely would recommend Closet America if asked.
Had a great experience. The installation was done by a very reasonable time and the installers were awesome!
From start to completion I received great professional service. Communication/follow up was spectacular, quality of work top tier, aesthetic of completed closets are beautiful
We were not fully informed of what was entail for conditioning our closets by the sales person who promised that he would assist us and did not.
Great job
I am in love with my new closet!! It is gorgeous and everything I dreamed it would be. Installation was smooth and one day!! I am amazed and very happy. A couple of adjustments to meet the plan we came up with but the company is handling it quickly and easily. I highly recommend this company.
Make sure you talk to the designers and go over your contract