The company representative we first met with was very professional and did not try to sell us on anything we did not want. The installers came in and did the install in just a few hours. An overall good painless experience.
The installers were not entirely professional.
I'm still trying to determine this
All the process, from the initial sales contact to the actual installation of the products, was smooth, transparent and absent of pressure.
We enjoyed Christian. He was a great example of what a company should be
The windows are great.
I would steer anyone considering window or door replacement to Castle Window. They offered great products at a reasonable price and all the employees that was involved in the project were knowledgeable and professional. It was a great experience!
Castle Windows, from the very beginning, was very thorough with explaining what they had. We were shopping around at a couple of other companies. We felt your window quality was definitely better than the other companies. It was an overall great experience. We didn't feel pressured to purchase anything. Having a quality product made it easier for us to essentially go with you for this project.
It is very high-quality service, and they were timely with getting the product out. Everyone I dealt with was very amiable.
I paid a lot of money for the windows. When the salesperson first came, he marked out more windows than I could afford. When installing, they took out a good window and replaced it, and the window that was broken is still in there. The installer said my son pointed the wrong window out to him, but my son is not the homeowner. He then said he would talk to someone to see if he could get me another window. I didn't hear back from him for two weeks, and then he said he would see if he could get me a discounted window. Then, I never heard back from him. I know that the installer saw the broken window, so he should have called me to check on it, even if the sticker was on the wrong window.
We are happy with the product and quality of the windows, but we had some issues with
the satisfaction of our door, and not able to do anything for us. I don't know if I would recommend them.
It's a quality window. They were on time, quick, and professional. They did a great job.
The windows are nice, but the crew that installed them did not clean up to my satisfaction inside and out. There were pieces of screws, nails, windows screens left behind. There was dirt in the window seals and I have to repaint some trim. Other than that, the windows themselves seem pretty good, though.
The prices were very reasonable, and the work was A+.
I would strongly recommend them. I've told my neighbors about them, and they are interested. They did wonderful work, and they were professional.
I am likely to recommend Castle Windows to a friend because the service was outstanding. The technicians, the individual who came to measure, and the actual installers were all very professional, very competent, and I have nothing but good things to say about them. The CEO, Robert, took a personal interest in me and called me several times before and after installation. I'm impressed with the extent to which the company takes care of their customers.
The worksite and work was kept clean. The work was done to the specifications they said it would be done.
They were professional, and the installers were professional. They did what they said they would do and cleaned up after themselves. I wasn't home but my daughter was here with them. When I came home, I was very satisfied.
Nice work on the installation!
The whole process of replacing my sliding patio doors went very smoothly...from ordering to installation! Installers were very professional, from start to finish, cleaning up everything.
We've recommended Castle Windows in the past. We have gone with them multiple times. They have the best warranty in the business.
I think everything about the job was fabulous. They were great, clean, and got it all done perfectly. It was very nice and I love my new windows.
They have a quality product, good service and good prices.
Crew arrived on time and completed all work included in the contract as agreed upon.
Quality and expert installation
The workers were excellent. They were very neat and cleanup was great. You wouldn't know they installed a new bay window. They are a great company with a great product and price. I would recommend them.
The work was excellent. When they made a mistake, they were going to take it out of the salary of one of the employees. I don't want to do business with anyone that would do that to their salary employees.
Quality of the materials is excellent
Great quality windows, professional installation, sales team great to work with.
I was disappointed with the installation process and the way the windows were installed. They did a horrible job.
They were a professional organization from the top to the bottom. It was the easiest home renovation company I have worked with.
The only thing was my wife called about putting a knocker on the door before it was delivered, and we got no response back.
Quality windows. Professional installation!
We are very pleased with the windows. The salesperson was not pushy and was very informative. I appreciated that and have already referred several people to Castle. The installers came on a cold day and they quickly completed the job. They worked hard all day, did not take breaks, and got the job done.
They are straight-to-the point and knowledgeable. and let you know when stuff is ready.
There were no problems. They did a great job!
High quality work and good workers!
I am happy with the windows. They look nice and work very well.
They back up their guaranty.
Good quality work in a short amount of time.
They did a good job. They have installed windows for me three different times. They are excellent.
I feel comfortable with their service and staff when they come out. They are very professional and nice!
They are great!
Yes, I would recommend castle windows to others mi
I do recommend Castle Windows to other people that are interested in changing their windwos. I recommend the more high quality windows that they have because of the lifetime warranty that they give. So far, we have used it once. The services have been really good. They will come to check any problems that the windows have and will fix it.
They were punctual and efficient. They did a nice job and cleaned up after themselves well.
They are very pleasant people. They come to work, don't fool around, and do their job very good.
They are very good and the people that came to do the work were kind, thorough, and very clean. I am very happy with the work!
Sometimes there's a long wait for the production, and they are expensive.
Castle Windows offers good windows for a good price.