Carp's Complete Exteriors
Customer feedback report for

Carp's Complete Exteriors

90 Reviews

Carp's Complete Exteriors

Carp's Complete Exteriors are Nebraska's original James Hardie Elite Preferred Sider are Nebraska's only Marin Windows and Doors Authorized Replacement Contractor. Show more

Carp's Complete Exteriors are Nebraska's original James Hardie Elite Preferred Sider are Nebraska's only Marin Windows and Doors Authorized Replacement Contractor.

Carp's: Omaha's Premier Remodeling Firm

Keeping homeowners happy, comfortable, and informed is an integral part of our business practices. We're proud to say that most of our business is repeat business or through word of mouth. We are a locally homegrown business that will be here for you when you need us and make your remodeling experience an enjoyable and affordable one.

With Carp's, you get the advantages of a large one-stop shop with the customer service you might find at a smaller company. We started with one man and an idea of how to do things the right way the first time around. We don't profit by overcharging and getting cheap labor and moving on to the next project. We believe that it is vital to have homeowners involved in every step of the process.

Let us show you how the home remodeling experience is supposed to be and contact us today to learn more about our services, products, or to schedule your free estimate.


Our services include:

James Hardie Siding: A quality siding panel will last as long as you own your home and longer-bringing years of maintenance-free enjoyment, beauty and value.
Malarkey & CertainTeed Roofing: We provide all types of residential and commercial roofing, including asphalt, shingle roofs, and flat roofs.
LeaFree: The Leafree Gutter Protection System keeps out all leaves, seeds, and debris and protect your home from ice dams.
Gutters: Seamless gutters offer fewer leaks, easy, quick installation and maintenance, and a gutter system that will keep on working.
Marvin Doors: We install entryway doors, storm doors, and custom garage doors.
Marvin Windows: We install energy-efficient windows with UV-blocking glass to help you save on bills while protecting your furnishing.
Decks: We build, refinish, and repair decks, and are Omaha's only installer of the Silca Grate decking system.
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Types of work

Siding 76
Gutter installation 72
Roofers 72
James Hardie 62
Windows 7

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2016
Guildmember since 2016
GuildQuality Master Award Winner
Guildmaster Award Winner 2019
Feedback Milestone
5 Consecutive Great Reviews 2020
Feedback Milestone
5 Consecutive Great Reviews 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
5 Consecutive Great Reviews 2017
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We’re taking the following precautions for our customers:

Important COVID-19 Updates
Hello Carp’s Clients,

In an effort to keep Carp’s Exteriors Clients informed, we wanted to share the following updates:
Carp’s Exteriors is doing everything we can to slow the spread of COVID-19. Our priority is keeping our clients, employees and communities safe. It seems every day the local current events of the COVID-19 virus are changing. In an effort to stay up to date, Carp’s are closely examining information from the CDC, the State of Nebraska, City of Omaha and all governmental authorities. In an effort to act on what we believe is currently the best information possible, we are making adaptations to assist our business in operating within the everchanging environment.

At the moment we believe it’s in our associates and client’s best interests that we remain open with some changes to how are currently conducting our business.

In an effort to adapt, we have:
1. Asked any staff and partnered subcontracting groups experiencing illness or symptoms to stay home and/or seek medical care.

2. We are instituting a no-handshake policy currently, to help limit potential spread.

3. We have instituted enhanced cleaning protocols at our facilities, including wiping down surfaces with appropriate cleaning products multiple times per day.

To our customers, we ask that:
1. If any of our customers have an appointment scheduled or have flu-like symptoms, have recently been exposed to the COVID-19, or would prefer not to be present at our visit, we are offering alternative onsite options. If appointments are still needed, we are offering computer estimates and design options via computer and/or smart phone devices.

2. If face-to-face meetings are still requested, we are going to keep a safe 6-foot distance to honor the social distancing policy that is currently being implemented and followed by our government authorities.

3. If there is a reason that a customer would like to come to our facility, we ask that only one customer enter at a time.

4. Please understand that service may be a little slower during this time, but know that we are doing all in our power to continue service while keeping everyone as safe as possible.

We appreciate your patience and understanding during this challenging and ever-changing time. If an appointment needs to be canceled or postponed, we will do our best to reschedule in a timely manner. Ultimately our goal is to ensure the health of our clients, staff and subcontractor groups so that we may continue to provide exceptional support in the Metro Omaha and Council Bluffs area.

We appreciate your understanding!
Sincerely,
Kory Zuckweiler
Office Manager


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Of 133 customers surveyed, 98 responded
Concern For Needs
[SALESPERSON] sought to understand my needs.
99%
Sales Solutions
[SALESPERSON] presented appropriate solutions for my project.
99%
Follow Up
[SALESPERSON] followed up with me in an appropriate and timely manner.
97%
Communication
Carp's Complete Exteriors communicated with me effectively.
92%
Project Manager Professionalism
The Project Manager assigned to my project was professional and courteous.
98%
Professional & Organized
Carp's Complete Exteriors was professional and organized.
97%
Clean & Safe
The job site is kept clean and safe.
95%
Quality: Workmanship/Materials/Crew
I am satisfied with the quality of the workmanship, materials used and the construction crew.
97%
Value
I received a fair value for my money.
98%
Likely To Recommend
I am likely to recommend Carp's Complete Exteriors to a friend.
96%

Of 133 customers surveyed, 98 responded What does this data mean?
All project locations are approximate
Of 98 respondents, 90 left a review
4.8
81 of 85 would recommend
79
2
1
1
2
No rating
5
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Carp's Complete Exteriors using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Carp's Complete Exteriors

17804 Storage Road, Unit#A,
Omaha, NE
www.carpsomaha.com (402) 651-1493