Very satisfying experience from start to finish and beyond.
Constant and consistent communication.
Chad, Jessie, Juan (gutters)!
chad was very experienced and knowledgeable person in the needs and paper trail for insurance purposes.
Chad and Kory
I have over 40 years in the construction industry and am very satisfied with Carps
They have an excellent sales staff and outstanding craftsmanship.
Great to work with. Everyone that I dealt with did an exceptional job.The finished job looks excellent.
Chad gave a solid sales pitch, then followed through with everything he promised. He was much more picky than we were on the walk through - which was greatly appreciated and provided a lot of confidence in the work quality.
Very impressed with this company, my home looks fantastic. The installers of my siding are very professional and efficient.
After window installer's found rotting framework around my existing MBR window, I asked Carp's for a bid on re-siding the front of my house, with the open ended provision that once the old siding was off, I would need additional insulation and framework repairs to be made. Carp's not only worked with me, the owner came out and met with my window installer so everyone was 'on the same page' as far who would do what for a window installation. Carp's kept me "in the loop" as far as scheduling, and their crew was very professional, polite and conscientious. Hence, when I have the rest of my house sided, Carp's is definitely coming back!
Everyone that work on my projects were awesome and did a fabulous job. They were hard workers.
Carp's did a good job for a fair price. Chad and his team worked very hard to make sure everything was the way I wanted it and really listened to me. They acted like they really take pride in their work and craftsmanship.
James Hardie listed them as one of their two preferred contractors in the area.
The way Chad and his team listened to me. They listened when I said I wanted ALL of the old, rotting wooden siding removed. They also listened when I noticed my doors wouldn't shut right and fixed that. Or when I asked if they could add insulation to a section missing some. Or when I mentioned that the dryer vent needed to be a larger size. In all of these interactions they were responsive to what I wanted.
Chad and the gentleman running the siding crew (I don't remember his name). Both were very responsive to my feedback and questions.
There were no areas that we weren’t completely satisfied Carps
The design ideas and execution of the crew was far above any other companies we have worked with.
We have had a lot of our neighbors stop by and compliment the house.
I would like to recognize all of the staff members and installers at Carp’s exteriors. From the initial sales to the custom designs that were submitted to us and the installers who put it in we were 100% satisfied. They were a little more expensive than all the other estimates that we received but by far exceeded our expectations and we love our new home. Carps installed new windows, doors ,James Hardie siding and versetta stone on our home and got it all done within 2 1/2 weeks.
We would highly recommend using Carp’s exteriors for any of your home improvement projects. They use only the best installers and materials and really care about their customers Satisfaction.
only if they don't mind waiting 6 month to complete, and still not really done, suppose to come back in Spring and fix the yard sprinkler they broke while digging deck holes. We are happy with the look of the house and deck.
We are happy with the look of the house.
We were extremely pleased with our experience with Carp’s Complete Exteriors. They exceeded our expectations throughout the process and every person that we encountered was knowledgeable and friendly. We had such a positive experience working with Chad, Kory, Luis and the rest of the Carp’s team.
Yes... the owner, Chad Carpender, is the best! He was on site everyday to be sure it was humming. I am truly impressed with the entire team!!!
I COULD NOT BE HAPPIER!
I would like to recognize the whole crew. They were very polite. As a whole, all of them were very good.
We do a lot of research and they exceeded my expectations. Other than the bad weather and not being able to complete it when they thought, it was all good. It is nothing against them with the weather.
Recommend on Nextdoor neighbor
knowledgeable about the proper installation of Hardie board siding
Chad was great at listening to my and my ideas and putting it all into an amazing package. When the first design was not what I desired, he patiently worked with me to come up with an amazing alternative.
Radio and internet search
Creativity and attention to detail.
Corey help to keep everything flowing smoothly. Luis's crew, Juan and Jesse were all wonderful.
They are an elite preferred James Hardy contractor. You can find them on the James Hardy locator.
I was satisfied with the crew. They were efficient, thorough, and they gave me exactly what I wanted.
I would like to recognize Chad Carpenter, the owner, for his exceptional service. He did a great job!
Carp's is the best contractor I have worked with by far! From a design stand point, he is second to none.
Siding looks great.
Committed to excellence
Carps did a great job with our siding project. We were very impressed with the crew and workmanship. They were timely and cleaned up the mess everyday.
Attention to detail.
They did a great job and were very timely
Workmanship and speed
Our project manager was very professional and helpful, the entire crew was respectful and courteous.
House looks great! They made sure that everything was absolutely complete at the end of the job.
Chad did a great job of staying in touch and answering my questions.
Chad, Dave, and the whole crew did a great job. Attention to detail, promptness, and resolution of small issues were very strong attributes to this remodel which could have been stressful but turned out to be smooth sailing. The James Hardy siding is perfect!
Consistently high quality of workmanship. Pride in the result.
Several people have commented and I have passed on the name.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Carp's Complete Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys