Alpine does a super job. We have used them twice.
I called them to get up water, and they ripped out walls and carpet. I could not believe what they did.
They were very communicative. Everything was explained to me in a clear way, even when I didn't know anything about the repairs being done. They were thorough and made sure to double-check everything.
They were amazing people and did amazing work.
They did nice work and finished on time.
It took them too long to do it, and we had no communication with them.
Alpine quickly responded to the flooding incident, but for a small job, it took a long time to be restored and communication was lacking. Waited for calls and felt we slipped through the cracks. When they were here though, they were professional and we are please with the quality of restoration.
We started with them in June and the work is still not finished. They have not contacted us in months. They were supposed to come last week, but they did not show. It has been six months, we got a hold of them last week, but they did not show.
Great to work with
The roof inside the trusses was falling and Alpine Cleaning & Restoration came in to fix them. It took a few months, but they did an excellent job. They took care of everything. I didn't have to do anything. The owner called throughout the process to be sure things were done to our liking, in the proper way, and as scheduled.
I was never really very clear how the whole process of needing damage control, insurance, general contractors with your company, etc all worked together. It was very frustrating and unclear. Never could figure out what steps I needed to make and if anyone was advocating on my behalf.
They did a great job and were very thorough.
They were prompt, courteous, and knowledgeable.
Communication between different teams that came to work wasn’t great & I had to call a few times to even get an invoice from them. Plus, the estimate wasn’t clear with m m y insurance, so it looks like I may need to pay some more money out-if-pocket. Good work on my kitchen ceiling, though, after my upstairs neighbor’s fridge leaked.
They were dishonest in dealing with my mother.
They just helped me immensely, so it worked well with me.
Alpine Cleaning & Restoration is unethical.
They were great to worth with and I would definitely use them again!
I think that their communication was lacking, and the quality of the product they used was lacking. I understand you get a budget from the insurance company, and that's what it goes by, but I feel it's very low-budget material. The money the insurance paid could've been put toward better-quality material.
They are not complete it has been 3 almost 4 months of damage and they still are not complete
Alpine Cleaning & Restoration very good. They came, did a great job, cleaned up after themselves, and were courteous!
They came in a timely fashion and did the work. It seemed to be complete. But on the billing, they included things they didn't do. I had to send it to the insurance company. I was displeased with how they documented what they did.
Alpine Cleaning & Rest
Nick was very easy to work with.