They go above and beyond the call of duty and they were very thorough.
Alpine Cleaning & Restoration is the best. We have used them multiple times. They are prompt, courteous, and really do a good job. They come and check up on things. The supervisor is good. We are very happy with the service.
They did a great job.
They've always been quick to respond and friendly customer service.
Boedy Hunsaker did an excellent job. I was very pleased with everything they did!
Very good company. They did a fine job. I refer people to it. I would give them a 5 star on the work they did.
They were there the next day when I called them, and they did a great job!
The carpet has not been cleaned in ten plus years and it looks brand new.
They did an amazing job. They came at the end of the day when there was no one in the office and they resolved everything. I am very please and the carpets look great!
I like them fine; they are just are a little slow.
They have outstanding service. Help came right away and they did a thorough job.
Nate, who is their finish man, did an incredibly professional job. He came in and cleaned up messes that other Alpine employees left. For the interior work, I couldn't have gotten anything better than Nate. There were a lot of problems with some of the other employees and work that was being done. I would really have a hard time recommending them to anybody. Quinn stepped up and made sure that things started getting done, but it took over a year to complete a job that should have been done in 7 months.
They did a great job for us, after our garage fire. Highly recomment
The communication was very poor and it took 10 months to do a rebuild project. The contractor was not very personable.
They did a difficult job while I was out of town. They communicated with me constantly and didn't give up on a really hard job.
I really enjoyed working with them. They did the work in a timely manner. They are professional and answered every question I had. Dave Jenson went above and beyond for me.
Great and speedy customer service, they took great care of us!
I felt like they were really professional. They tried to take care of the rebuild in a timely manner, they were very courteous, and the workmanship was good.
They did restoration. It took an incredibly long time to get the work taken care of though part of that was the insurance company. I'm still not 100% happy with the job they did.
I expected the job to be done in a more timely manner.
Alpine Cleaning & Restoration was professional with their work.
They did a good job on things they did. They missed some things.
They were prompt to come to evaluate and get the fans going. They were friendly and easy to work with.
Alpine Cleaning & Restoration is very responsive. They were quick to take action.
I'm very pleased with them.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Alpine Cleaning & Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys