They were very nice, kept me in the loop with everything they were doing, and worked very clean. It was a good experience!
Liked the company bought items from them in the pass. That's why i went with them. I feel they were expensive. There installer was very good. Office personnel at the main office was very kind, polite, and helpful. After signing the contract there were a couple places that beat there price by a couple of thousand.
I have no complaints regarding the physical work done, the labor side of things was very well done even making recommendations for things I hadn’t thought of. Unfortunately I would not recommend them for the business side of things. There was no communication by the company to me as the client that their installer who overseas a team is not the project manager. How does this matter one may ask… when you sign a contract that stipulates 50% due to order materials; 25% upon delivery and the last payment at completion. 1st payment completed online materials get ordered, 2nd payment completed within 19 minutes of the text requesting payment authorization (same manner as in the first payment). The contractor and his team then show up to my home to do work…. Please explain how 3 hrs later I have an unknown entity to me now asking me for 25%. This person identifying themselves as a project manager shows up to my home asking me for what amounts to thousands of dollars which I already paid. I don’t know who you are, you are a stranger in my home now asking for a lot of money I already paid. I show proof to which I am not believed and then asked this stranger to me to exit my home I started feeling unsafe in my own home. He then refused to exit my home so I left until he exited. Please understand despite the labor side of things working well, they are all still strangers to me. And here I am now in a comprised situation with my home having major work done and I’m being shaken down for thousands more by some random person I was never told to expect as part of this project. This lack of communication led me to feeling very unsafe within my own home and that is something I can’t get back.
If I knew someone who was interested in new windows, I would recommend WindowRama
They were very easy to deal with. They were wonderful people and did exactly what they said they were going to do.
We are so happy with the purchase and installation of our Andersen windows through WindowRama. From the Salesperson in the Patchogue showroom to the very last person who inspected the work after it was done, everyone was knowledgeable, polite and professional. We would recommend anyone considering window replacement to speak with WindowRama before making their final decision.
Great staff from start to finish. A bit pricey but worth the cost for top quality.
Everything went fine. there was a small problem with one of the windows. This problem is being addressed.
The entire experience was stress free, and if it’s possible to be in love with your doors I’m living proof!!!
Every thing was great
The workmanship was outstanding and the windows were delivered and installed exactly on time. I also value the fact that WindowRama stands behind their product and honors their warranty.
Very pleased to work with Windowrama - came twice to measure and final product is great!
yes definitely
Overall service was very good, timely and installation went very well.
I would recommend WindowRama to a friend. The process/project was smooth from start to finish, and everyone we dealt with was professional and personable. The installation crew obviously had the work flow down to a science, and they were incredibly polite and neat.
Everyone was very nice and knowledgeable
I think the service and the quality were very good, but the price was a little higher than I expected.
They were very professional.
I wasn’t sure what to expect but after dealing with another company WindowRama made me feel very well taken care of. Like they wanted my business and could offer me a great product. They respected my time and came back to fix any issues straight away no questions asked. Installation was also a breeze.
Satisfied with the job.
I would recommend WindowRama.
Excellent place! I was very happy with the quality of the work.
They were easy to work with, responsive, had a quick reply, and quick turnover. They kept us up to date with the process and they were really easy to work with.
Very professional and friendly crew. Would highly recommend them.
I liked the workers, they were kind, friendly and worked really hard.