They did a good job.
They will not respond to calls that I have placed to them.
The sales representative and installers were great to work with. Can't say the same about the factory as four windows were delivered with the wrong height/length dimension - about 8 inches too high. Fortunately, the installers were able to make a field adjustment. It is something that just shouldn't have happened in the first place.
I had a very good experience with WindowRama.
WindowRama did a great job.
They were terrific from start to finish. From the initial salesman to the person that measured, to the installer. They were all good.
The quality of their work was terrible.
They were a bit pricey.
Quality service and installation and a good product.
The people I dealt with were very pleasant and efficient.
WindowRama is excellent.
The people were very pleasant!
Very happy with contractors
Good Service, knowledgeable about the process, good follow up. Price was right.
i wouldn't give a glowing recommendation. i would tell people you can get better value for the money elsewhere.
Everything was satisfactory except I had two issues. They made out all the information to Kriklava Construction Company, and I am just an individual person buying the windows. I never received a final billing. I went back to WindowRama and they said he would get back to me regarding the billing.
They have a mediocre corporate office, good salespeople, and excellent installers.
The service was very good.
It is because of the communication is difficult sometimes they will not call you back. They said they had to process something and they did not. Just getting a hold with them. We had to do all the footwork and the lack of communication. At the end the installer was good but afterwards and before was difficult.
One major disappointment was that our salesman came directly to our house and never recommended we go to a showroom to see the products themselves. We also constantly went back and forth on information that our rep seemed to not remember us saying or misquoted.
The installation and quality of windows were fantastic.
Excellent attention to detail was great clean and neat
Product and services were good but had to deal with several people to get what I wanted. Would have liked to deal with just one person.
Greg worked efficiently and was friendly & polite. A terrific Job done in 2 days with the estimate being 3 days so better than expectation. Very clean & thorough work!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of WindowRama as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys