Concern For Needs

Concern For Needs - Amy is wonderful and is super quick to respond to any questions or concerns.

Selections Coordinator

Selections Coordinator - Kristin was wonderful to work with and was knowledgeable about their selections.

Area Of Satisfaction

Area Of Satisfaction - Amy, Alexis, TJ and Byron were all wonderful to work with. I feel as though my house is built with a high quality. Overall, the team stuck to the timeline, used quality materials and delivered a well built house. And for that I'm thankful.

Recognize Excellence

Recognize Excellence - Alexis Adair - she is simply amazing at her job. Communicates well, super friendly, follows through, detailed oriented and very understanding.

Question 3

Question 3 - Yes!

Question 4

Question 4 - Yes

Question 5

Question 5 - Yes

Additional Comments

Additional Comments - Everyone we have worked with has been amazing.

Trust

Trust - Have heard from friends about the build quality and appreciate the contact we have already received. Hardest part to date has been trying to schedule the time with Guardian (weather and schedules not helping make this easy)

Area Of Satisfaction

Area Of Satisfaction - I am most satisfied with the overall communication that we had with Willow Branch. We had a bi-weekly call, and any questions I had were addressed clearly, and if not, they were answered by the next call. Andrew, who was our guy on-site, was extremely attentive to any questions we had about our house. He is still helping to make sure things are taken care of.

Additional Comments

Additional Comments - Overall, the experience we've had is good. They have communicated with us well throughout the process, letting us know when construction began and keeping us informed, especially at the end, when we had a close date. We met Ericka there for the mechanical walk-through and for the last few weeks she has kept us informed about everything that is going on. As a whole, they have brought the right people in to make the process go smoothly and comfortably.