GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Likely To Recommend
I am likely to recommend The Builders Group to a friend.
95%
Budget
The Builders Group stayed within our agreed upon budget.
98%
Expertise
The Builders Group had the necessary expertise to manage my project.
98%
Schedule
The Builders Group adhered to our agreed upon schedule.
96%
Value
I received a fair value for my money.
97%
Employees & Subcontractors
The employees and subcontractors of The Builders Group are professional and courteous.
97%
Trust
I trust The Builders Group to follow through on commitments.
97%
Site Security
The Builders Group has kept my construction site secure.
87%
Understand Building Process
I have a clear understanding of the process remaining from now to completion.
83%

What does this data mean?
4.7
141 of 149 would recommend
122
19
3
1
4
How are reviews verified?
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Response
The Builders Group   Thanks for allowing us to be a blessing. We hope you enjoy your new home!!!
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Response
The Builders Group   Thanks so much guys! It was a pleasure to build your home.
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Response
The Builders Group   Jason, we are very sorry that you are unsatisfied with your landscaping and paint. As we discussed, the yard is draining as designed, but the quantity and frequency of water during the month of July and August was exceptionally high. By working with Gradescape on some of the changes you wanted, I hope this issue is now more to your liking. Regarding the paint, the standard on all of our homes is a flat wall paint. We would be happy to provide some options for eggshell or satin paint if you would like.
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Response
The Builders Group   Ms. Sheila, Thank you so much for your review of our company. Although it may have appeared that there was no supervision at times, our subcontractors receive specific plans and specifications about what they are to do, and our on-site superintendent does check in and review their work with them on a frequent basis. If there is a particular area that concerns you, please let me know and I will be happy to review it with our team. Thanks again.
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