My neighbor kept telling me don't let them build your house because of all the problems he had.
Patrick was fabulous from start to finish. They made sure we knew what was going on.
I do not have any suggestions for Sierra Classic Custom Homes at this time. I think they cover a lot of information in the seminar, that is where I asked a lot of questions and got answers. Patrick has been very attentive and thorough.
We are very pleased with their customer service. Also we are very pleased with Andy. He has been so helpful, patient and understanding.
I was most satisfied with the communication because they always kept in touch.
David Garcia and David Ellison were very helpful and listened to our needs and worked with us to start the plans and get everything rolling. This process is just in the beginning stages still, but we are satisfied so far. The communication was clear, the plan they have in place to build a custom home is something i didn't expect to see; they tell you exactly what to expect along the way and it also come on paper; I also think their prices are fair after comparing to different construction companies.
Home construction is a complicated process. The addition of Jason Long has been very positive in improving communications. While the subcontractors do overall quality work, I feel that we need to watch closely and bring issues to Jason's attention which he quickly resolves.
Our contractor Andy is great to work with. He's professional and knowledgeable. He answers questions promptly and clearly.
Our builder Andy has been great. He has always responded to our questions and concerns in a timely manner. We are half way through our build and are truly enjoying the proccess.
They have been phenomenal.
I felt like I had to be quality control or quality assurance and that is not what we signed up for. Even now when they come to do repairs, they ask me. I do not want them to ask me. Ask your boss what this should look like.
Building with Sierra Classic Custom Homes was great. Andy, our contractor for our project, did an excellent job following through with the items we wanted during the building process. Our home is extremely well built and has many unique custom touches that you wouldn’t just find in any home. Overall I am very satisfied with the outcome.
Andy Hanna takes his job very seriously and makes sure he meets the customers needs.
Sierra Classic Custom Homes have been great communicators and the quality is fantastic.
I highly encourage you check them out.
Patrick Jackson has been very attentive as well as being very informed about the product he is selling. I have also found Sierra Classic Custom Homes to be very flexible in accommodating special requests with regard to altering their stock plans.
While Sierra Classic offers a large library of standard designs, we retained them to implement our own design. Sierra Classic crafted our approach into a custom final design. They applied their expertise to include significant cost-effective improvements, yet provide exactly that which we’d specified.We are indebted to Sierra Classic for their ability to select and coordinate the numerous sub-contractors and trades. Continual communication with us and attention to detail throughout the building process eliminated the possible waste of later re-work. The workmanship was far above our level of our quality expectation. After any months of living in the home, we continue to notice craftsmanship and details that demonstrate their caring.It should be noted that our property site included the added complexity of building in windstorm-rated and flood-prone area. Sierra assured that the pad and surroundings are adequately elevated and that the structure is sound.
We provided our own initial design, which was unlike any from Sierra’s library of designs. Sierra crafted our approach into a custom final design. They applied their expertise to include significant cost-effective improvements, yet provide exactly that we’d specified.
Bill Watson reviewed the initial design and provided advice and rough-order estimates. He shepherded the purchase process, coordinating with Sierra’s lead contractor. We expected that, in his sales role, he’d exit the process once the deal was closed. Much to our surprise and delight, Bill remained available throughout the building process and continues to communicate with us. We are greatly appreciative of his care and help in the process.
The quality of the materials used in construction was as specified to meet our requirements. The workmanship was far above our level of our quality expectation. After any months of living in the home, we continue to notice craftsmanship and details that demonstrate caring.
We were not looking for a cheap solution. We were looking for a builder that would provide a quality product that will stand the test of time. In that context, we are convinced that we were very lucky to retain Sierra Classic.
We have and continue to recommend Sierra Classic.
I’d like to recognize Bill Watson for his initial role in sales and for his continued involvement and interest.I’d like to recognize Andy Hanna for his ability to select and coordinate the numerous sub-contractors and trades. His continual attention to detail throughout the building process eliminated the possible waste of later re-work. Due to his vigilance, the final outcome was far above our expectations. It should be noted that Andy was able to coordinate/mediate on our behalf to enable our custom cabinetry specifications.
SC has been very responsive to my questions and concerns via phone or text messages. I have never had to wait more than a day for someone to get back to me.
Two areas:1) Erin was fantastic to work with in the initial plans/ process. 2) Andy managed the project well and promptly addressed any issues .
Very happy customer.
Adam was great, Donna was great, everyone makes a great team to work with.
It has been an enjoyable process.
None. Professional, knowledgeable and responsive.
Marion Ardis is fantastic! Extremely personable and knowledgeable. Patient with questions and responsive.
They provided a value driven recipe for new home construction.
We are very pleased with David and the whole process was very professional from Sierra Classic Custom Homes.
From the first representative we meet at their model home to the President of the Company and more importantly all the support people you speak with but never see, Sierra Classic Custom Homes has bee exceptionally professional, courteous and helpful. Their design team listens to your input and ideas to help you come up with a plan that fits your needs. They inform you of costly changes you may want to consider but "no" we cannot do that" is not in the vocabulary. We are very pleased that we chose Sierra as our builder. I would certainly come back to them for another build.
Through out the project Sierra Custom Homes maintained a focus to make sure things were done correctly.
We met someone who had their home built by Sierra and we visited their model on 281 and were very impressed with their sales representatives.
The end product is exceptional. Just like an awesome vacation... the travel to it isn’t always fun. The after support has been very good. The contractors have need very responsive to any request and completed any needed adjustments properly. Although construction doesn’t always go as expected in the end everything was always completed properly. The builders and support team were excellent and continue to be. In fact the after support may be one of the biggest things to consider when selecting a builder. Sierra Customs Homes is truely in it for the long haul. Thank you for our wonderful home.
Those people I have worked closely with such as Ruel, Kyle S.Sean B. and David E. are excellent people. I am please to have met them all and to have gotten to know them. The memories of these people so close to our project will stay with us. Thank you.
An excellent builder. We had heard nightmare stories about building a custom home before deciding to build. Over the duration of the planning and building process we had a few relatively minor inconveniences from changes by sub contractors (suppliers) but nothing major but otherwise had no issues with Sierra. Construction time was remarkably fast as was the surprising high quality of the work. Only prolonged wet Texas weather delayed pouring the slab and again the final concrete flatwork delaying our move-in. Sierra was very professional and helpful during the whole process. Our Sierra contacts Ryan Tate & builder Adam Godt were a joy to work with. I almost hated to see the end as we had come to enjoy our interactions with them.
Their attention to detail and in most cases getting it right the 1st time.
We attended a seminar hosted by Sierra at their model home at Grand Ranch. We talked to another builder before settling on Sierra basis their detailed presentation of the process and reliability of their company.
We looked at many builders and Sierra Classic Custom Homes had the best value and service out of any of them.
I would like to recognize our superintendent - Adam. He was very helpful, knowledgeable and flexible with all of our questions. If I was to build another house with Sierra I would request that Adam was the superintendent.