Since Ram damaged my property, has pictures to prove the damage, is aware of the circumstances precipitating the damage to my property and denies responsibilty, I would not recommend RAM. Probleme resolution is terrible.
The team did a great job.
Ram has been very organized and professional and the quality of work thus far has been good we are
Professionalism is superb
The technicians are very professional and friendly. They explained the detail of procedures to us with great patient, and come to check the progress every day at scheduled time.
Work accomplished so far has met my expectations.
We are satisfied and happy. Our home is back to the way that it was.
RAM turned out to be a terrific find. Especially valuable contributions came from manager Zack Nolan and technicians Caesar, Ray and Doug. Zack led the way with down-to-earth estimates that kept me feeling like RAM was prepared for the homeowner with a sewer backup. Then Caesar began the cleanup from the overflow back into our basement. It was more than a one-day job, and Ray and Doug finished everything. The final surprise was welcome reduction from the beginning estimate. It turned out RAM was keeping track of charges for supplies and man hours, and there was a refund at the end!
The work was quality, and I am satisfied with the work that has been done.
The staff was polite, helpful, professional, especially the clean up crew. Ryan was exceptional.
RAM came into my life while my basement was flooded and I didn't know what to do. Zak gave me confidence that there was a process to get through it all and that RAM would do the heavy lifting.
Everyone was helpful and professional throughout the project.
RAM Restoration provided very good communication and service.
The people from RAM Restoration are very personable, and they really provide all the details of the work being done. If there is anything that is incorrect, they will accept it, and correct it. In my case, they cut an electric line, and they fixed it at no cost to me. They provide really great service and great quality work.
They kept me informed, they were here when they said they'd be, they worked hard to accommodate my special needs dog, and the results were exceptional.
Timely, courteous, respectful good- natured.
I only met the project manager once. Nothing has been done about the repairs yet.
The work hadn’t started yet. Unsubscribe.
RAM was assigned as our water mitigation company through USAA! They did NOT disappoint!!!! Highly recommend!
The professionalism and dedication to the customer is what puts them above the rest.
RAM Restoration came to the rescue when we had a plumbing leak that had the potential of causing a massive amount of damage to a reclaimed Heart Pine floor. Thanks to RAM, damage was kept to a minimum.
Everyone on the RAM team was quick to respond and very helpful. They were great to work with.
No I would not recommend. The satisfactory end result was not worth the headaches of dealing with poor communication
In the process of RAM Restoration fixing my home, I had a group of people come out to my home and discover where the water was, and then a few days later another group came out and discovered more moisture in other areas they didn't find moisture originally. I feel like everybody should be on the same page and doing the same thorough work. I found it annoying that the first group didn't find the moisture in the spots that the other group did.
I’ve used RAM 3x. They are my go to company. They’re billing, scheduling and workers are professional and go above and beyond
Very thorough, conscientious, one-stop shop for all our needs.