- Contactless Inspections
- Virtualized Meetings
I have nothing to say against them. They did a marvelous job, a very efficient job, and we couldn't be happier.
Very knowledgeable staff that helped with answering my many questions/concerns. Helped communicate with my insurance company for a smooth process.
Having Don Lucas to be the only person i really had to deal with was fantastic! He took care of everything from start to finish!
PRQ came to our mid-rise condo building to diagnose a roof leak into a penthouse that had previously been mis-diagnosed. Since then I have used them for our roof inspection, and a couple of roof repairs. Derek and David have always been very thorough, professional, and reliable, and I highly recommend PRQ Exteriors for your roofing needs
In fact, I already did.
They did a great job on the roof.
Quality work, easy communication, and quality follow up. Seemed to be set back by the window damage and State Farm. Took a while to get over this bump and get back on track.
Good experience, Ryon kept me informed throughout the process. They worked directly with insurance adjuster. Crew was fast and efficient.
I really wanted and needed something in writing involving the project, even something simple in bullet points and I had to ask several times for that which is not safe for a consumer.
They were extremely helpful in navigating the insurance challenges. The project was or hail damage and they were very helpful with that.
The experience was fine.
They are very easy to work with and also very accommodating.
I am very happy with PRQ Exteriors and I have already recommended them to others.
Work was done in a quick and efficient manner.
I would only recommend for roofing work. The subcontractors used for other work (paint, stucco, windows, etc.) created massive problems, caused damage, and we had to independently hire professional carpenters to correct their mistakes. The job site supervision and management of these other subcontractors was also pretty much non-existent.
They did a good job, they were on time, and they were on budget.
They do absolute quality work for a fabulous price. They and their customer service is wonderful as well!
They do great work.
They did a great clean up, and when I needed them to call me back they did it promptly. I was satisfied.
I would rate a 5 star.
PRQ Exteriors did a good job of completing the work.
They were awesome! Professional, on time, efficient, helpful (they did all the footwork with insurance company), careful of my plants (there were LOTS to work around), and the roofing job was great. Quality Assurance came back after clean up crew was done and he spent 2 hours with a magnet searching for nails.... then he counted them to measure against their standard. That's the quality of their work. They got back to me within minutes every time I called.
Super professional and everything was well communicated. All defects or problems were quickly resolved.
The PRQ team was prompt, efficient and a customer friendly group to work with AND they did a quality job
This was the second time PRQ did our roof due to hail damage - we were very satisfied with the quality of their work
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of PRQ Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys