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Alex at PRQ Exteriors was easy to work with. He guided us through the insurance claim process (hail damage) and answered procedural questions we had about roof replacement. The crew arrived on site days ahead of schedule (Alex was able to move up the install) and completed the roof the same day. They cleaned up the site very well at the end of the day. We are very pleased with our brand new roof and will call PRQ Exteriors the next time we have storm damage.
PRQ was great to work with! Ryon was a professional from the start, and they also never pressured me when my mortgage lender slowed down the payment process a little bit.
Very professional and organized. Timely construction.
Their customer service is excellent.
We had a great experience with PRQ after our hail claim. We were the first house on the block to get the roof replaced after the storm. Ryon was a great communicator and responded to our questions/concerns In a timely manner. The house looks 10 times better after the work was done! Highly recommended!
PRQ handled all the claim work for us and did a great professional job replacing the shingles on our roof.
PRQ has earned tap marks for our comprehensive project. Led by Patrick Quinn, they are efficient, timely, and thorough. The follow up is excellent and we always knew exactly what, when and how things were getting done. Highly recommend!
I would highly recomment PRQ Exteriors to anyone who may be looking for a roof replacement.
I am very pleased that PRQ accepted my restoration project after a hailstorm caused 40k of damage to roof, gutters, stucco, paint and windows. All work was done by tradesmen who told pride in their work, followed pandemic CDC guidelines while working and did an outstanding job even with all the challenges of short building supplies and disruptions.
Got a new roof. No problems.
The job was well done.
Alex did an excellent job. He kept me informed and helped with everything.
They did a.fantastic job for me and finished everything in one day except the flat roof material but came Bach the next day and completed the job, can’t complain.
They were all pleasant, and very nice to work with.
PRQ Exteriors particularly stood out to me because of their assistance with coordinating removing my solar panels and having them reinstalled and coordinating the inspections with the city in between.
Thry did a good job
I have nothing to say against them. They did a marvelous job, a very efficient job, and we couldn't be happier.
Very knowledgeable staff that helped with answering my many questions/concerns. Helped communicate with my insurance company for a smooth process.
Having Don Lucas to be the only person i really had to deal with was fantastic! He took care of everything from start to finish!
PRQ came to our mid-rise condo building to diagnose a roof leak into a penthouse that had previously been mis-diagnosed. Since then I have used them for our roof inspection, and a couple of roof repairs. Derek and David have always been very thorough, professional, and reliable, and I highly recommend PRQ Exteriors for your roofing needs
In fact, I already did.
They did a great job on the roof.
Quality work, easy communication, and quality follow up. Seemed to be set back by the window damage and State Farm. Took a while to get over this bump and get back on track.
Good experience, Ryon kept me informed throughout the process. They worked directly with insurance adjuster. Crew was fast and efficient.
I really wanted and needed something in writing involving the project, even something simple in bullet points and I had to ask several times for that which is not safe for a consumer.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of PRQ Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys