About this company
Ottawa General Contractors
DESIGN Show more
DESIGN
Your next amazing home renovation starts here with our experienced design team! Whether you’ve got a handful of loose ideas or a complete vision of what you want, we’ll help you get it down on paper. We’ll present you with proposals for each of your ideas, and turn the ones you like into actionable plans.
Rest assured that those plans will be completely consistent with all Ontario building code standards. We keep up with the latest laws, and when it comes time to build, we work directly with surveyors, engineers and city officials to keep everything moving forward.
We have handled designs for so many great projects all over Ottawa. These include kitchen renovations, bathroom renovations, basement finishing and many other jobs where homeowners needed our help to make their dreams reality. Giving you the look and feel you want for your renovation is important to us, and that’s why we work so closely with you during the design stage. We’ll introduce you to the possibilities, warn you about potential problems with your ideas and even use technology to show you what you’re getting before it’s built.
PLAN
The planning stage follows the design stage as soon as you’re ready to hire us to build. We’ll assess your home, the designs, and the scope of the project to provide you with a free, no-obligation quote for the work. Any questions or concerns that weren’t addressed in the design stage will be covered here. We’ll take the time to establish what you want with absolute certainty.
The customized plans we create for your renovation will include the timeline, and an itemized budget. We’ll work with you directly to put the final touches on the plans—making sure all the while that the project matches the needs of your home and budget.
BUILD
In this stage, we turn all that designing and planning work into a gorgeous new look for your home. From materials to trades, we take the quality of your renovation very seriously, and we see to it that the work is protected for years to come.
Quality starts with the materials, and we are incredibly thorough when choosing the materials we source and bring to the job. All the materials we use are tested and vetted by our team. That isn’t to say that our work is only available for the highest budgets. Thanks to longstanding professional and personal relationships with our suppliers, we’re able to source quality materials at surprisingly good prices. When we save on premium materials, you save on premium renovations.
And it isn’t just our materials that are premium, either. We apply the same amount of care when choosing the team who will be handling your build. We work with experienced and certified experts, and choose only the best for each phase of the build. When the build is done, you’re protected by one of the finest warranties in the business. Hide
Types of work
GuildQuality surveys
Customer satisfaction
Of 30 customers surveyed, 17 respondedReviews 17
Of 17 respondents, 17 left a reviewRecent reviews
Brian G.
There was a large disconnect between the salesman and what the contract ended up saying. Lack of transparency and refusal to meet with us to discuss our concerns.
Ihab A.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The cleaning and safety of the site exceeded my expectations.
Sandra L.
I would certainly use them again. They did everything as I wanted and I am very pleased with the end results.
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Professional & Organized
Professional & Organized - They were always professional.
Design
Design - The design has definitely met my needs.
Additional Comments
Additional Comments - I would highly recommend them. I just think I have the nicest kitchen and shower that I have ever seen.
Review in Nepean, ON
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Recognized Excellence
Recognized Excellence - I'd like to recognize Bryan Sim for his service.
Review in Nepean, ON
Additional comments
Additional Comments
Additional Comments - Great experience! Would be happy to recommend them.
Clare J.
I would not recommend Ottawa General Contactors for the following reasons:
1) Their sub-contractors only worked a few hours a day. We were told that the project would take two weeks, but it required 5 weeks to complete to great disruption to my house and family. I believe that a key reason for this, except for a few exceptions, was that most days, contractors only worked 3 to 4 hours at the house.
2) Towards the end of the project, there was very little communication regarding how it was going to end. I had to create multiple lists of items that needed to be addressed. The project supervisor did not seem to be present or have a real idea of what needed to be completed. I felt that the only reason the project was “completed” was due to my oversight and extensive effort. I thought I hired a general contractor to do this job, but in the end, I had to do it.
3) The final fit and finish were sub-par: Floor tiles were uneven, there is an unsightly gap between the out-door entrance tile and wood flooring, and there are several places were the floor grout is cracking in the bathroom and front entrance.
4) The painter left several paint splotches on the floor and on the carpet in the basement. I was told the painter would professionally prep the walls, but little prep was done other then filling in obvious nail and screw holes. There is paint all along the base of the floor boards were he was cutting the quarter-round trim
5) Once the project started, we had to pay for additional items (under padding for the tiling flooring) plus we were asked if we wanted the front post of the house (a structural repair that was part of the project) wrap in vinyl which was going to add cost ($1000 or more). I should have been given these options when the contract was being created and felt I was not told of the overall potential cost of the project. The finishing on the front post was not what I expected (four boards of wood screwed together then painted). Although the post is functional, it does not have clean and professional finish or look.
5) But the main reason I would not recommend Ottawa General Contractor is this: During the final phases of project, I had concerns about the painter and how the project was going over the time it was suppose to be by. I sent Bryan Sims two emails and left a messages for him to call me. He was the person that sold me a $35,000 project. He never bothered to return my call or emails. I was highly offended by this! Considering the amount of money I was spending at Ottawa General Contractors, he should have made an effort to contact me. Once the project started, he never called or made any effort to personally follow up and to check on things. In the end, Bryan came across as being only interested in my money, and not how I felt about the project once it was under way or completed. Because of this, I would not recommend Ottawa General Contractors to anyone else.
6) Additionally: I did receive a call a year and a bit later from the site supervisor (his name escapes me at the moment) asking for a recommendation. Why did it take a year and a few months for any type of follow up? Why are we getting this survey two years later? You should have followed up within a month once the project was completed so that we could have addressed my dissatisfaction! If you were hoping for further work from me or were hoping I would recommend you to others, it would have been in your best interest to have followed up once the project was deemed completed to see how I felt.
Arthur A.
Additional comments
Recognized Excellence
Recognized Excellence - Alan and Marie
Areas Of Satisfaction
Areas Of Satisfaction - Finishing and craftsmanship
