Neal's Design Remodel
Customer feedback report for

Neal's Design Remodel

Neal's Design Remodel

Our Mission Show more

Our Mission
Neal's Remodeling is dedicated to remain Greater Cincinnati's leading full service home improvement contractor. We create value for our clients through innovative design, superior craftsmanship and unparalleled professional service. Driven by pride from a loyal and talented team, we form professional relationships with our clients. By addressing and designing around our clients' needs, we produce high quality home additions, kitchens, and baths. We recognize that the future of our business demands service that exceeds our industry and meets the expectations of our valued clients.

About Us
What Is Design • Remodel?
A design-build remodeling firm teams together professional designers with construction experts to give homeowners a more complete and positive remodeling experience.
We at Neal's Design • Remodel have been using this method of remodeling since 1972 and have found the many advantages of the design-build concept to be instrumental in our clients' satisfaction.
The first and most important aspect of design/build remodeling is the key involvement of you, the homeowner, in the planning of your project. Because of the convenience of working with one firm from start to finish, you enjoy a timesaving "one-stop shopping advantage". In fact, you are the most important member of the design-build team. Your ideas and wishes are the focus of the rest of the team.

Secondly, you drive the decisions from selecting materials to shaping the project budget. You bring your needs and wants to us and we provide the expertise, skills, and knowledge to make those wishes become a reality.

Thirdly, as a design/build firm, Neal's offers you personal assistance in selecting materials, colors, finishes, etc. that not only fulfill your remodeling goals, but also work within your budget and compliment your existing home. Often, we can show you photos of similar projects or unusual solutions from our extensive photo database of previous work. When working with a design/build remodeler such as Neal's, you have the reassurance of knowing that the craftsmen responsible for the building are completely familiar with the design. And because your construction crew works closely with your designer, any changes or questions can be immediately addressed and resolved and often without redesign or re-estimating. Because a design/build firm handles all aspects of a project, there is less of a chance that problems will arise from costly or time-consuming surprises once construction has begun.

Working with a design/build company offers the homeowner more involvement in the remodeling or building process, more continuity in the service received, and a smooth, overall less stressful, experience.
"Remodel your home without rearranging your life!"

Types of work

Home remodeling 516
Kitchen remodeling 516
Bathroom remodeling 516

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2013
Guildmember since 2013
Guildmaster with Distinction Award Winner
Guildmaster Award Winner 2015, 2021 with Distinction
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
20 Consecutive Great Reviews 2017
Feedback Milestone
20 Consecutive Great Reviews 2016
Feedback Milestone
20 Consecutive Great Reviews 2015
Feedback Milestone
50 Consecutive Great Reviews 2014
Feedback Milestone
20 Consecutive Great Reviews 2013
{{ showMilestones ? 'View less' : 'View all' }}
Of 656 customers surveyed, 430 responded
Construction Quality
I am satisfied with the quality of materials and workmanship.
Clean & Safe
The job site is kept clean and safe.
Neal's Design Remodel had the necessary expertise to manage my project.
I trust Neal's Design Remodel to follow through on commitments.
Professional & Organized
Neal's Design Remodel was professional and organized.
Problem Resolution
Neal's Design Remodel effectively addressed and resolved problems.
I received a fair value for my money.
Likely To Recommend
I am likely to recommend Neal's Design Remodel to a friend.
Neal's Design Remodel communicated with me effectively.
Neal's Design Remodel stayed within our agreed upon budget.
Neal's Design Remodel adhered to our agreed upon schedule.
Neal's Design Remodel completed the punchlist in a timely manner.

Of 656 customers surveyed, 430 responded What does this data mean?
All project locations are approximate
Of 430 respondents, 324 left a review
298 of 311 would recommend
No rating
How are reviews verified?

View all reviews


Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Neal's Design Remodel using our impartial third party survey process. To learn more about GuildQuality and our survey process visit

Neal's Design Remodel

7770 East Kemper Road,
Cincinnati, OH (513) 489-7700