I would go back to Neal's Design Remodel in a second because the firm is like any product you can trust. If something goes wrong, you know that you can go back to get it resolved. I am trusting of them to do an excellent job from beginning to end. I highly recommend them and have recommended them already.
We added a sun room and replaced our deck....large project. All work was done above expectation.Great communication, workmanship, materialsI and reliable.We would highly recommend Neals.
They were a delight to work with and provided outstanding quality.
Neal's does a great job and we are very happy with Neal's. They are also doing a bigger project for my daughter.
I believe that they were good to work with, they were able to take my thoughts and incorporate it into a design and give me really good advice and suggestions on how to make the space work best for me.
They were very thorough and listened to my needs. The crew was very polite and nice.
I couldn’t have asked for a better partner in this project. They always had great solutions to whatever I threw at them.
They are great people to work with.
We are very happy with our bathroom remodel. Neal’s Design and Remodel did top notch work as promised.
The company had excellent service and excellent product.
They did a good job and as always they are very good at communicating.
They are very thorough and helpful in design.
Neal's offers full service of design, construct, finish all in one stop. They used high quality materials and excellent craftsmen who cared about their work for framing, carpentry, stonework, painting, roofing - everything. The best thing was their continuous work on our project - no pulling off to work somewhere else. Adhered to schedule. No surprises. Were flexible and incorporated changes we wanted. Communication was excellent with all the craftsmen through our job coordinator - who was on site a LOT. We are completely satisfied with our new solarium and receive many compliments on it.
I've recommended Neal's Design Remodel to numerous friends and neighbors.
I appreciated all the extras they did, they gave me more than I had expected.
From start to finish Neal's did a fabulous job
They did a great job!
This is our third remodel with them and we highly recommend them.
Everyone connected to my job was great and work is superior!!!Will miss them!
I am extremely happy with the remodel that we had done. We were able to incorporate everything that we wanted into our new home remodel. Everyone I worked with was professional and experienced.
Wow! Many companies claim to be service oriented and high quality...with Neal's, it has the added benefit of being true! Outstanding from start to finish. Our new outdoor living space has truly transformed our backyard! We highly recommend the Neal's team!
Excellent design, project management and workmanship throughout our project.
Mike, Cyndi, and Drew were a Dream Team to work with and we are so happy with the results of our kitchen update. They called us, emailed, or sent text messages to communicate clearly with us throughout the entire process from the early stages of design up through the last day of work. They worked well within our budget and let us know if something was out of our original price range or if there was a problem, delay, or some change to the schedule. Cyndi and Drew were particularly good problem-solvers, very calm, and great listeners. We were never worried about how something was going to turn out. We always felt our questions and concerns were addressed and they had plenty of time to work with us, as if we were their only project. We were particularly impressed with all of their work processes, timelines, and coordination with the sub-contractors. All of the sub-contractors were well-spoken, competent, and had a professional appearance. We would highly recommend Neal's to anyone considering even a smaller job, and we certainly will work with them in the future when the need arises.
This is our second project with Neals, both projects have exceeded our expectations.
You cannot go wrong with choosing Neal's Design Remodel. From beginning your project ( in the what if phase) to working with a designer, then having the expenses laid out in front of you for the designs. Next, your signature and on to the most professional meeting of your project manager and site manager as to what will occur when. The schedule is sent to you weekly and your subs are not only skilled but well mannered and personable. Your site manager keeps track and up with the subs and your project manager keeps up with payments due. They work as a unit and get the job done.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Neal's Design Remodel as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys