Areas Of Satisfaction - Accommodating, flexible, and professional.
Working with the entire MBC team was wonderful. They are professional and respectful. The crew was on time every. Their attention to detail quality is top notch. They finished my basement within the timeline and budget agreed upon.
Recognized Excellence - Patrick was very respectful and efficient. He answered all of our questions. We had a minor issue at the end of our project, and Mike went above and beyond to fix it and see that we were happy.
Areas Of Satisfaction - Timeliness were exceeded on what we were anticipating. The initial quotation was very detailed and organized. MBC listened to what we wanted and worked with us for what we wanted. Communication was great from both Patrick and Mike, and we love the finished product.
Additional Comments - Overall we were very happy with the work and will gladly recommend MBC to anyone that is needing work done.
The communication from the Blank's was great throughout the process. We are extremely pleased with how the addition turned out with there being alot of unknowns when they started due to the location of the addition.
Respectful - Patrick was very respectful and communicative during the renovation.
Communication - Great communication from everyone on the team.
Types of work - Removed old sink from basement.Installed new steps to basement
Very happy with the work done by MBC Building & Remodeling. Mike was great to work with! Will use them again for future projects.
Types of work - Porch columns and railing
Recognized Excellence - Mike was great to work with and the workers were great!
My husband and I could not be more pleased with the kitchen remodel we had co pledge by MBC.
Clean - I was very impressed with how well the crew cleaned up after each day, we are especially appreciative because we have a toddler and our remodel was taking place in a main living area of our home.
Respectful - We enjoyed working with Mike and his crew, we found the team very personable.
Communication - We received speedy responses and were kept in the loop regarding materials and the timeline throughout the entire process.
Quality Of Materials - Mike was able to provide with a variety of local businesses that were able to provide us with quality materials that helped create our vision.
Quality Of Workmanship - We were very impressed with the promptness, preparedness, and quality of work we received from the MBC team.
Value - We were happy with the original estimate provided to use, and actually came in under budget!
Recognized Excellence - We were incredibly happy with Mike and the MBC team throughout our entire kitchen remodel. Mike communicated very well with us every step of the way. He was able to provide me with a variety of local businesses where we were able to find quality products that helped create our kitchen vision. The team was prompt, personable, knowledgeable, and cleaned up very well after each day. We are absolutely thrilled with the final product and truly believe it exceeds our original expectation.
Areas Of Satisfaction - We are extremely pleased with MBC and our kitchen remodel. This was our first experience with having such a big job done at our home and we could not have been more pleased with pretty much our entire experience.
Additional Comments - I highly recommend MBC.
We are very pleased customers, and we would definitely have them back. I like that they guarantee their work for five years. We've used lots of contractors, and we've never had any guarantees. I appreciated their professionalism in the planning of project. Their follow-up was really good.
Problem Resolution - There are some problems that we have to talk to him about. As far as addressing problems, they've been really good. We have to call them back.
Recognized Excellence - Mike provided exceptional service. I've had other contractors -- we've had a lot of projects done -- and I like that I got to see him almost every day. My husband felt at ease talking to him about things.
Areas Of Satisfaction - I was most satisfied with the daily opportunity to meet with the contractors. They were helpful and they really tried to meet our needs.
Respectful - I like a contractor that shows up early! They were always on time or ahead of time in the mornings
Communication - calls and texts about when work would start and end! great communication
Expertise - Mike had relationships with the stove place, the granite outfit so it was easy to go pick out what we wanted and let him handle the details!
Problem Resolution - Needed to add power at the last minute, quickly took care of it within the scope of the project
Professional & Organized - Quality paperwork, covers everyone!
Schedule - lock box on the door, the work didn't impact me at all.
Value - best price of who we had quoted
Recognized Excellence - Mike and Wally
Areas For Improvement - The only thing I would have thought would have happened but didn't and I understand was was the inside of the boxes could have been finished cleaner, but no one will ever see it so it's not a big deal.
Areas Of Satisfaction - the shiplap wall was cut and installed perfectly
Design - They matched a picture my wife provided them perfectly!
Additional Comments - I will use MBC for all of my home improvements going forward! in fact they are at my house right now fixing another contractors mistakes!
Respectful - Absolutely!
Sales Knowledge - I didn't deal with the salesperson; I dealt with the owner, and it was very effective communication.
Areas Of Satisfaction - The electrical side of things exceeded my expectations.
You will never go wrong!
Recognized Excellence - The owner does good work. The lady who put our windows in also does good work.
Recognized Excellence - I would like to recognize Mike and his crew for exceptional service. The plumber did a marvelous job getting rid of the old tub and repairing some things.
Areas For Improvement - MBC Building & Remodeling did not fall short of my expectations.
Areas Of Satisfaction - This house was built in 1960, and of course back then things were done differently. When taking the tile off Mike and his crew did run into a few problems, but they were able to work through those problems. They did a good job keeping the mess under control. When they were finished, you could not tell the old stuff was even there. I am quite pleased with the work they did for me.
We love our new bathroom. I was so impressed when Mile (owner) was willing to adjust to our requests and then dealt with all vendors. We requested to have our claw foot tub refinished and painted an unusual color. At our first interview I do not think Mike was too sure of what to do about that, but he came through with the perfect company and a professional who did an amazing job.
First rate workmanship and professionalism, simply quality that you can count on.
Our partial basement remodel/full basement seal met and then exceeded our expectations. The before and after was just beautiful and so professionally done. We'll definitely be calling these guys again for future projects! Thank you Justin, Mike, Matt and Bud!
MBC did an excellent job and Mike, his son and Anthony were a pleasure to deal with.
I would recommend them for any and all jobs, and I would use them again in my home.
We were visited by Matt and Mike several times throughout the one week experience with them and besides even knowing exactly what they were going to do Mike checked in on the project every day. Matt came over three times over the course of the project and it wasn't a massive project. We are looking forward to having them back to do different areas in our home. It was nice to work with someone who will be explanatory. They answered all our questions. Everyday when the workers left they were great even down to cleaning up everything. Things were put up and they were professional and friendly.
Very satisfied with the outcome of our project with MBC. Also very satisfied with the level of service and professionalism we received. I'd definitely consider MBC for another home renovation project!
Working with MBC was a pure delight.
I am beyond satisfied with the work they did. They were very nice and very professional. I love my new deck.
It was a real pleasure working with Mike and his crew.
MBC Building and Remodeling not only does fantastic work, they are simply the nicest people I have met in a looonggg time! They become like family.
Timely and courteous!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of MBC Building & Remodeling LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys