In good faith I would NOT recommend Kitchen Places to anyone considering a kitchen remodel project. Until they get their project development & management issues resolved, I would not recommend Kitchen Places for any remodel job. I have included an extensive review in this survey. Our galley kitchen project installation took over 9 months to complete and during that time chaos reigned. The main problem from what I was allowed to see was that there was one "project manager" for up to 18 different projects in many different locations. The project manager had no formal training in project management and rarely took notes when issues came up. Project communication was often non-existent or unreliable. The trades people were good but often required us to keep them informed about kitchen access and what exactly they were supposed to be doing that particular day. I can only imagine what would have gone wrong if I hadn't been there daily. In fact things went wrong even with me there because of the lack of project management. We are completely relieved the kitchen remodel is finally over.
Kitchen Places is a great company.
Quality work installation of cabinets
They were on time efficient, clean, and a pleasure to deal with.
They are the best! Very professional and very skilled. They do beautiful work.
They are the best! Very professional and very skilled. They do beautiful work.
Bold thinkers!
Great customer service.
Loved working with Crickett, would recommend her.
I felt some detail work was shoddy and when I mentioned it it was not resolved. They failed to read carefully the appliance sheets we provided and did not properly set up electrical to accommodate the dual fuel oven, leading to an unsightly pipe running along the wall in our laundry room that would not have otherwise been there.
Areas Of Satisfaction - They meet our expectations with the entire project. The design ideas exceed expectations along with the ability to offer multiple solutions when unexpected construction issues developed.
Additional Comments - Great company to work with from start to finish. We love our new kitchen!
Recognized Excellence - The 2 people I worked with the most were Cricket and Jeff and I was absolutely satisfied with their service.
Areas Of Satisfaction - They did a very nice job.
Schedule - They stuck to it to the best of their ability - unforeseen issues always come up
Areas Of Satisfaction - Every employee of kitchen places was pleasant to have around and respectful of our space
Recognized Excellence - Ronni and Jeff did a fantastic job of creating and completing a beautiful concept
Kitchen Places was extremely professional and knowledgeable. Crickett was extremely helpful in the redesign of the kitchen because I had no idea how to do that and he helped me to reimagine it.
Areas Of Satisfaction - I was most satisfied with their ability to help me visualize my redesigned kitchen, the quality of their products, and the expertise of their installer, Marlo.
We had an excellent experience working with Jeff King and the Kitchen Places team. The projects were done in a timely manner and and we are very satisfied with both the kitchen and bathroom.
Areas Of Satisfaction - Our remodel, once completed, looked even better than we had anticipated. KP showed genuine interest in creating a proper, quality kitchen every step of they way.