Areas Of Satisfaction - Both of the owners were very pleasant, easy to work with, and very flexible with scheduling.
Additional Comments - Everything was great.
Areas Of Satisfaction - Exceeded our already sky-high expectations!
We found Scott at a Home Show a couple years ago and liked what we saw and what he said. We had to postpone our renovation because of health issues, but Scott and Cindy stayed in touch and when it came time, we had them change out the siding, soffit, new windows and new gutters, a new door and new paint. Our house looks new again. With the insulated windows and house wrap, I expect better heating and cooling efficiency as well. His siding crew is outstanding and did things with Hardy board I didn't think was possible. The paint and gutting were done well too. I'm a detail guy and I'm very happy with the work that was done. These guys do great work and do it quickly. We had to work around weather and vacation, but Scott was very accommodating and everything went off without incident. Communication is great and I highly recommend you contact Home Wizards if you are looking for someone to do work on your house.
Areas Of Satisfaction - Quality products, craftsmanship, attention to detail, professionalism, good communication and prompt response to any questions.
Additional Comments - I do a lot of my own home repairs and these guys do it the way I want it done. They are all about quality work and deserve to be contacted if you have the need for any home repair or improvement.
Areas Of Satisfaction - The whole process was great. They were knowledgeable, did great workmanship, followed up and communicated well. It was a great experience.
Additional Comments - I would reccomend them, they're great.
Overall we were really happy with the work. Really high quality materials and overall really good work. We have had bad contractors before, so we definitely have a baseline. The biggest knocks that I have were their one-sided communication after starting the work, and the mess that the carpentry crew left behind. There were plenty of delays due to the weather (which I understand), but they would often not communicate whether they would be showing up one day or not. Phone calls and text messages from me would often go unanswered. On the other issue - we picked up at least 20-30 big nails on our driveway/patio one day after the carpentry team left. The project manager did tell us to not go on our driveway until he could run a magnet over it the next day, but in my mind, that should be something the carpentry team quickly does before they leave any site. We could've popped a tire or had our toddler step on one.
Areas Of Satisfaction - Project guidance and advice was very helpful; work crews were excellent
We contracted with Home Wizards to: 1. Repair sinking brick ledge 2. Demo and replace concrete patio 3. Replace wood siding, trim, fascia, and soffits with James Hardie Fiber Cement and PVC on the back and side of house 4. Paint exterior 5. Put up new gutters, downspouts, and gutter covers 6. Perform other related carpentry repairs Scott and Cindy of Home Wizards arranged an inspection of our home, and after assessing our needs provided us with a fair and reasonable quote. They were great professionals in every step of the project. Someone was always available to address our questions, needs, and concerns from start to finish. The crews (concrete & brick, carpentry, paint, and gutters) were very skilled in their crafts, and the final product exceeded all of our expectations. The whole process unfolded in a timely manner, and we are very pleased with the new, fresh appearance of our home. We highly recommend this company. You will not be disappointed.
Informational Folder - As the project progressed, the updates were always sent via email.
Quality Of Workmanship - True craftsmen; they should be very proud of their work.
Areas Of Satisfaction - Exceeded all of our exceptions.
Areas Of Satisfaction - Everything went as planned.
Additional Comments - I definitely recommend this company. The starting point is a great revue of your home that tells you things you forgot or never knew.
Sales Knowledge - Scott did a great job working with us as we changed our plans throughout scope of work process.
Problem Resolution - Any issue I had with the work was fixed.
Areas Of Satisfaction - I will say given the Covid-19 issue Scott was very good about allowing us time to complete the job inside when we were comfortable having people in the house. The upfront guidance and consultation was great. Overall, the work was done well and we think the house looks great.
Areas Of Satisfaction - Overall the project was great
Additional Comments - We enjoyed working with Home Wizards, and all of their teams involved.
I highly recommend Home Wizards! They did a wonderful job which exceeded all of our expectations.
Quality Of Workmanship - We appreciate the attention to detail with each phase of our project. Carpentry repairs, replacing a deck, putting up James Hardie siding, sealing and painting bricks, exterior paint, replacing front stoop, and adding shutters - everything was done with excellence.
Areas Of Satisfaction - Home Wizards exceeded our expectations in every phase of our renovation. We are thrilled with the outcome! Scott and our project manager Austin were a pleasure to work with. Every item on our punch list was taken care of, and everything looks great! We would highly recommend Home Wizards.
Additional Comments - It was wonderful to work with a local family owned business. Scott and Cindy were always professional, courteous, and helpful. The quality of their work was outstanding. We look forward to using them again in the future.
Additional Comments - It was great working with Scott and Cindy. They were quick to respond to any questions or concerns I had during the project. Everyone working on the crews was very professional and cared about the quality of their work. I feel this company delivers True Value as defined by Quality, Price and Service It would be my pleasure to refer them. John P Roswell, Ga.
Scott and Cindy were great. The whole crew got the work done in a quick and efficient and high-quality manner. Thanks!
I was very satisfied with the work and would highly recommend Home Wizards.
I originally chose Home Wizards because a family member had their home done and it was stunning. There is no need to recommend Home Wizards because their work speaks for itself. They offer a great price for great work.
Additional Comments - We were apprehensive about the process and the amount of investment. Scott was patient and very knowledgeable from beginning to end. We had many issues with our older home and Scott and his team addressed everything fairly and quickly. It took a couple of weeks and two different crews due to their expertise and the application at the time. I was surprised how professional and kind both crews were to deal with during this time. We can't stop showing off pictures of our new home. We know our investment will pay off!
Problem Resolution - There were no problems. The job went very smoothly.
Excellent work. Will be having them back next spring to remodel two bathrooms.
Areas Of Satisfaction - Attention to detail and clean up daily was exceptional.
Outstanding in sale process, project planning, project management, project execution. Very refreshing experience.
Recently purchased a house with a known issue with a sagging 2 story deck as well as a poorly built set of external stairs. It was complicated enough that it required us to get an engineer in to provide a plan for everything that needed to be done. Scott was able to take that plan and provide an initial estimate on the work with enough detail to show he fully understood the problem and what needed to be done, something that most other contractors weren't even willing to touch, prior to us purchasing the home (allowing us to properly negotiate). Because of his attention to detail and thoroughness it was an easy choice to go with Scott over the other contractors who did provide a bid. We found Scott to be very thorough and detailed in his work and are extremely pleased with the job he and his crew performed. The decks have been fully restored AND improved (screened in the middle one as part of the build) and we're now able to fully enjoy them this fall! I'd highly recommend Scott and his team.
We have been very pleased with Home Wizards. Scott is very detail-oriented and always makes sure we are satisfied with each job.We will definitely be using their services in the future!
Areas Of Satisfaction - We had a problem at the end with one of the boards - originally the previous deck was connected to the room we had there. When they took it apart, they left a gaping hole, but they did the right thing and they came right behind it and fixed it.
Scott was always available on the phone but I never saw Scott during the project. He sold the project and he never came out once to check. He offered to come back after the project was finished. I thought we would be in once or twice during the project.
Areas Of Satisfaction - I'm satisfied with how organized you are, and how detailed you were.
They were great. Would tell people to use them. Scott was great. Will use them again.
Scott and Cindy have been a pleasure to deal with on our job. Knowledgeable, honest, & trustworthy and the work quality was great. Highly recommend.
The work was fast and turned out great. Scott's detailed explanations were appreciated. It's also comforting to see Scott check on the work so often.
We had the pleasure of working with Home Wizards twice recently. The first time was fall 2016. It was a major renovation to the outside of our home. The doors and windows were replaced, the siding was removed and replaced with hardiplank, the gutters were replaced and toppers added, and the best part was lots of stone was added. It really updated the appearance of our home. It was a huge project but Scott finished on time and on budget. Scott did lots of pre- planning with great attention to detail. Cindy was also very professional in handling the business end. The workers that Scott used were skilled and excited about making sure everything was just right. This spring we decided to have our decks refinished. We have a lot of outside living space so it was not a small project. We got several bids but as soon as we got the bid from Home Wizards we knew we wanted them to do our project. My husband, Charlie, is very picky. We knew from our prior experience that Scott would do a fantastic job. He did not disappoint.
I have been doing business with Scott Hoffman at Home Wizards since 2005 on our properties. I have used every aspect of their services from both exterior to interior renovations. I have also used them to completely renovate our current house. That project included all new siding, windows, doors, interior painting and a major new deck addition. Every project can have issues. Scott goes way out of his way to detail every aspect of a project and insure you understand what will be done and what each item will cost. In these many years of doing business with Home Wizards, I have always been extremely satisfied with the results.
Review - I have been doing business with Scott Hoffman at Home Wizards since 2005 on our properties. I have used every aspect of their services from both exterior to interior renovations. I have also used them to completely renovate our current house. That project included all new siding, windows, doors, interior painting and a major new deck addition. Every project can have issues. Scott goes way out of his way to detail every aspect of a project and insure you understand what will be done and what each item will cost. In these many years of doing business with Home Wizards, I have always been extremely satisfied with the results.
I was satisfied in every area. They performed the job quickly and ahead of schedule. It was immaculate. We were very pleased. If we saw something that might have been an issue they always addressed it and remedied it. They were fabulous! I'd like to recognize Scott and his crew and Cindy.
Very good quality of workmanship and professional! Enjoying our beautiful deck and under decking space. Thank you, Home Wizards!
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - I am satisfied with the attention to detail which was very good.
Overall a positive experience. There were a lot of moving parts with siding, windows, doors, and gutters. I knew there would be some hiccups and Scott addressed them when they arose.
Areas Of Satisfaction - Scott spent a lot of time quoting, meeting with us, re-quoting, changing the scope before the project even started. And then once it started we made a few more changes. So he earned it up front. Also, his painting crew was great.
Review - Overall a positive experience. There were a lot of moving parts with siding, windows, doors, and gutters. I knew there would be some hiccups and Scott addressed them when they arose.
Areas Of Satisfaction - Quick and respectful crew. Scott always does a thorough estimate and keeps up to date on overages before spending money.
Additional Comments - Scott & Cindy Hoffman are high quality & reputable people of integrity with whomI will continue to do business.
Areas Of Satisfaction - I was most satisfied with the crews and workmanship.
Areas For Improvement - They did not fall short.
Areas Of Satisfaction - I was satisfied with the thoroughness that Scott provided with detail and the workers he chose.
Areas Of Satisfaction - I was most satisfied with the paint crew. They did a marvelous ob. They went above and beyond on a lot of issues.
If using the company I would suggest closely supervising the crew and their work. My experience was that they tried to cut corners (covering up rotted boards on chimney, not installing flashing and covering up my heat pump with boards breaking the over limit switch) Scott seemed to have some problems communicating with the crew. On the bright side, Scott and Cindy took care of all the problems so kudos to them. I did find myself letting a few small items go because I just didn't want to deal with it anymore.
Scott Hoffman was very professional and personally involved in every stage of our renovation, as well as quick to respond when we had questions. We were impressed with his very detailed estimate, and appreciated his suggestions of the best and most economical ways to complete our project.
Scott and Cindy are terrific!
Areas Of Satisfaction - I am most satisfied with the quality of the workmanship.
Areas Of Satisfaction - I liked their attention to detail, professional consultation on my home renovation needs. Home wizards is a rusted adviser .
Scott and his team were very professional, detail oriented, and provided us with a complete summary of work to be done. They delivered on what was promised. My decision to choose Home Wizards was not second guessed.
Areas Of Satisfaction - I was satisfied that Scott was very personable, available, and delivered what we asked for. It was a good partnership.
Areas For Improvement - Every thing went as planned and so glad to know someone on the crew spoke English at all times.
Areas Of Satisfaction - They came did their work and left, no loud music, everyone was polite and answered my questions.
Areas Of Satisfaction - I was most satisfied with the quality of the workmanship, the crew, and the detailed quote.
Home Wizards was professional and helpful. They provided an exceptional experience in home repair.
Quality workmanship. Very happy with the end result. Really changed the overall look of the house!
Areas Of Satisfaction - Quality of workmanship was great. Crews easy to work with. Crews worked in a timely manner. Very happy with end product.
Review - Quality workmanship. Very happy with the end result. Really changed the overall look of the house!
We loved it.
Areas Of Satisfaction - The job estimate was very thorough, they scheduled the work timely, and the crew was prompt, courteous and fast. The work was completed in quick order and the job looks great.
Areas Of Satisfaction - The workmanship of the siding and the paint crews and the attention to detail by both was excellent.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Home Wizards Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys