Harjo was on time, on budget, professional, and produced top quality work. I'm a very detail oriented person who is hard to please, and they exceeded my expectations. I highly recommend them.
The workmanship was top notch and I am very pleased with the end result of my project. There were some bumps on the road in terms of getting to a finished product but at each of those bumps, Harjo responded quickly and effectively.
We're so glad we made the decision to work with Harjo. One hears so many horror stories about GCs that walk away from projects or go way over budget or schedule. Harjo does this work how it should be done; their work should be the standard for this industry. We would (and have) recommended them to others, and they will be our go-to for any future work we want to have done.
Harjo Construction was great to work with. Any unforeseen issues that arose were clearly explained with options on how to proceed while still respecting our budget. I highly recommend Harjo Construction to anyone.
We had Harjo renovate our basement and upgrade a number of features in our 1926 house. They did an excellent job and we're very happy with the end result. There were a few times where a lack of organization and communication meant they forgot to include a few items in the bid, but they handled the situation with integrity. Would recommend.
I would not use them again or recommend them to anyone. We were initially pleased, but quit working with them before we had finished all the work we wanted done because we did not trust them to follow through on commitments, to resolve problems fairly or effectively, and we did not believe we were getting fair value. They came back and added a lot of costs on at the end after we had given them a lot of leeway with covering their own profit. Very disappointed.
Kurt Harjo and his team did a solid job with our 1,100 sqft basement build out. He brought multiple subs contractors and coordinated with other stakeholders (architect, engineers, etc..) as needed. He could have improved the timing of some communications (e.g. the cost of X will be Y - before installing X) but he had multiple projects and some turnover going during the build.
Areas Of Satisfaction - It was very helpful to have a project manager assigned to our project on a daily basis, someone who was very attentive to our needs, keeping things on schedule, and asking questions at appropriate times.
Did a great job, and top professionals!
Areas Of Satisfaction - I was most satisfied with the workmanship and craftsmanship of the crew.
Areas For Improvement - No falling short.
Areas Of Satisfaction - Excellent communication and too notch work and thoroughness.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Harjo Construction Services as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys