I've already recommended them to and friend and they ended up purchasing a home with Elliott Homes.

I felt like the customer service was excellent. They have been really good with answering questions and assisting us with the process. Connie had gone above and beyond for us. We have a son who is handicap and we were trying to get a large bathtub to fit his tub seats, and she was able to do that for us. She has been great.

I was very pleased with the quality of work and I was able to make some changes to my home.

Elliott Homes had better workmanship then any other new homes I had seen while looking around the Mississippi Gulf Coast.

Connie is an amazing sales rep, love her. She is very knowledgeable about the houses.

I was satisfied with the quality of the work but not necessarily the service.

The whole experience was outstanding. There were no problems at all from start to finish.

I would like to say that Elliot Homes provided professional service in an expeditious manner with as little stress as possible. I found that very important when building a home and I appreciate the quality of service and the quality of material used to build the home.

willing to correct mistakes. Contractors were great. any problems

Each of the the Elliott Team was professional, Helpful and most important - Respectful !!

I'm very satisfied with the quality of service, materials, and construction. We are really enjoying our new home and would recommend them to anyone!

I would recommend Elliott Homes because from start to finish I was very satisfied. My representative Julie Elliot was very helpful. She helped me whether it was day and night or weekends. She gave me a call back if they weren't available when I called. I always got appropriate attention. Julie was right by my side the entire time. That was very positive and reassuring. There was never a negative thing that happened. The only negative thing was the anxiety of waiting to move in.

I strongly would recommend them. I have been watching them build the house, and they do quality work.

Overall, we really like our house.

ABSOLUTELY THE HECK NOT ! I’ve told everyone on base I know, alllllll of military friends at that, to stay away from Elliott homes, unless they want SEASONAL BRAIN ANEURYSMS

The home was definitely going to be a keeper, but w/lack of attn to its prints/plans/drawings, went completely awry! Sadly, for us, a deal killer!

No. We wouldn't want anyone else to go through the heartache, anxiety, disappointment, and dissatisfaction we endured.

I had a great experience!

Mr. Larry is awesome. I love the small details Elliot provide.

Elliott is definitely one of the best brands in this area.

We purchased an Elliott Home almost 3 years ago. The build process was a challenge to put it mildly. There were many upgrades we purchased that were overlooked by the subcontractors. For example, we chose to eliminate the tub in the master to allow for a larger closet. The plan was ignored and our shower was initially in the closet. It was corrected but many many more of these "upgrades" were more of a stress than they were worth. We also upgraded our front door to the iron door. HUGE mistake. As of yesterday, our door knob is broken for the 5th time. So on average, our front door is inoperable about every 6 months. At Christmas last year it took a month to get it fixed. It was quite an embarrassment when our guests tried to leave and our door knob completely came out. Yesterday, obviously at my wits end, I contact Elliott Homes. After 2 texts, 2 personal cell calls, 1 office call and 1 email my efforts were finally rewarded with a return call. During that call Bo McMurphy informed me that our warranty was only for 1 year and they would fix the door knob for the 5th time out of kindness. Clearly Mr. McMurphy is confused. When there is an ongoing warranty issue the resolution continues to be the responsibility of the home builder. It is not the buyers fault the problem was not resolved the first time. He was nothing short of difficult and rude. I would admit I was not the most pleasant either considering my position and his tone. That being said, I would never conduct business this way. Completely unprofessional. Additionally, you will be paying prices very comparable to a custom home so the only reason to go with Elliott Homes is to save build time. However, the inconveniences afterward void any time saved.

They are very easy to work with.

We are very satisfied with the quality and service of the company.

Every chance we get we tell people how great Elliott Homes is.

Warranty Process

Ryan did an excellent job explaining the warranty process to us.

Responsiveness

James McCoy took care of all my warranty needs that came up before the 11 month walk-through. He was very professional.

Warranty

James McCoy was easily reached and always responded within a day to each request.

Follow Through

Absolutely!!!

Organization Of Process

When Caleb took over after the previous Warranty person, he was very organized and professional.

Professional Work

Each time anything was needed, the issue was handled very well.

Construction Quality

Absolutely. That is a hallmark of Elliott Homes and we have always been more than satisfied.

Communication

Between James McCoy and Caleb communication could have not been better!!

Value

No doubt whatsoever! Our home has already improved in it's market value.

After Move-In

What service was needed was handled in a VERY timely manner.

Easier Than Expected

The warranty process has improved greatly between the Elliott Home we built in 2013 and the Elliott Home we built in 2018.

Any Changes?

Bigger garage.

Recognized Excellence

Ryan (our builder) James McCoy (Ryan's assistant at the time), James (did 11 mo walk-through) and Caleb!!!!

Additional Comments

So glad to see that Elliott Homes is always looking for ways to improve an already excellent customer satisfaction.

The quality of Elliot Homes is very good. Josh, the superintendent, was very helpful.