Elliott Homes

We are very satisfied with the quality and service of the company.

Every chance we get we tell people how great Elliott Homes is.

Warranty Process

Ryan did an excellent job explaining the warranty process to us.

Responsiveness

James McCoy took care of all my warranty needs that came up before the 11 month walk-through. He was very professional.

Warranty

James McCoy was easily reached and always responded within a day to each request.

Follow Through

Absolutely!!!

Organization Of Process

When Caleb took over after the previous Warranty person, he was very organized and professional.

Professional Work

Each time anything was needed, the issue was handled very well.

Construction Quality

Absolutely. That is a hallmark of Elliott Homes and we have always been more than satisfied.

Communication

Between James McCoy and Caleb communication could have not been better!!

Value

No doubt whatsoever! Our home has already improved in it's market value.

After Move-In

What service was needed was handled in a VERY timely manner.

Easier Than Expected

The warranty process has improved greatly between the Elliott Home we built in 2013 and the Elliott Home we built in 2018.

Any Changes?

Bigger garage.

Recognized Excellence

Ryan (our builder) James McCoy (Ryan's assistant at the time), James (did 11 mo walk-through) and Caleb!!!!

Additional Comments

So glad to see that Elliott Homes is always looking for ways to improve an already excellent customer satisfaction.

The quality of Elliot Homes is very good. Josh, the superintendent, was very helpful.

I think with them being a custom builder, they should be a little more custom to what the customer wants. Give more options within the package. If the customer wants a gas fire place instead of an electrical fireplace, it should be part of the options an not a $500 add on.

I think it would be a plus if you actually had your pre-construction meeting BEFORE you pour a slab and start framing a house! Would avoid a lot of aggravation!

Elliott Homes provides excellent quality and outstanding display of the home. I highly recommend starting here when looking for a new home.

We're indifferent at this point. There are things that we love about Elliot Homes and others that we're disappointed in. It's hard to beat the price-per-square-foot but we were surprised with several items at the design center that had been done in the past but are no longer being done for one reason or another.

I feel like things have not been as transparent as they could have been.

A very professional Company and good service.

Jason was a great foreman to work with as well as all the other personnel.

We love our home and could not be happier.

Everything was great!

We were very satisfied with our experience with Elliott Homes. From our first contact with David Solomon to our celebration walk with Gabe, all of the people at Elliott Homes seemed very interested in satisfying our needs and concerns. We would highly recommend Elliott Homes to anyone looking to purchase a good quality home from a friendly helpful staff!

I think they are great. They are very professional and we had no problems.

Not yet

I am extremely satisfied.

I have referred two friends Elliott Homes that have built homes. Unfortunately based on my experience thus far I would be hesitant to recommend Elliott Homes to future clients. Although I trust that you will make it right, dealing with all of this frustration has been taxing on my family and has caused far too much stress. Although Bo has been very helpful and has communicated with me it has yet to translate into a quick resolution. I appreciate the fact that he refunded the cost of my shutters that are still not on my home and I appreciate the fact that he gave us a small credit to put blinds in the house I just don’t feel like I got what I paid for and truly honestly feel like I should be refunded a significant portion of the cost of my home. Keep in mind my kids have not been able to play in their backyard a single day due to the significant drainage issues.

No, I am not likely to recommend Elliott Homes to a friend. My agent, lender, family, friends, and colleagues have all witnessed first hand the awful experience we have had with Elliott Homes. There are several builders in the area and many beautifully built homes. I strongly recommend to others to let the neighborhood determine whether they will choose Elliott Homes. If Elliott Homes is building where they want to live, then I recommend that they perform their due diligence and regularly visit the job site to personally inspect the subcontractors’ behavior and care.

From the starting point, the website was very informative along with ease to use. The request for a quote was very fast and easy.Elaine reached out to make sure all the information I requested was addressed.After meeting with Tammy, she was very interested in my needs and wants. She showed me different spec houses to make sure I was comfortable with my choice. If she wasn't sure about one of my million questions. She got my question answered asap. I was given a black leather book that had all the information I would need for the complete process that has been very helpful. Any question that you may have forgotten the answer is in the "EH Book". The design center and Jeanne was an awesome experience. Again very patient, helpful, and thoroughly explained and showing everything. At the end she added this part of the process into the "EH Black Book" to reference anything discussed.Then, the meeting with Adam to go over the prints and the complete construction process again was awesome. He thoroughly went through everything to make sure all my needs and wants would be met before construction was started. The day before our meeting they had a storm that made landfall on the coast and Adam and myself had to drive in from out of State to meet with me the next morning. He assured me that he would be there depending on road conditions. He made every effort to be there on time. At the end she added this part of the process into the "EH Black Book" to reference anything discussed.If my new home turns out as good as the process has been so far. I know this will be my forever home. My wife and I would like to thank everyone at Elliott Homes (along with the rest of their family that I didn't mention) for making this one of my best experiences we have had.

Elliott Homes is the epitome of what a custom home builder should be. Attention to customer service, quality designs and materials and beautiful finishes! I could not be more pleased with my experience at Elliott Homes!

I am very satisfied with the staff and how the process was intimate.

We looked at over 18 homes in a weekend and we were most impressed with Elliott Homes. We were satisfied with their customer service. They were attentive to our needs and thorough in getting to our requests with the options they are providing for us. It's been a smooth transition transferring from our old home to our new home.

My husband and my experience with Elliott Homes has been nothing short of amazing thus far. Everyone has been so kind and attentive to our concerns and needs.

Already have two times

They had excellent service and a great product.

Areas Of Satisfaction

I was most satisfied with the quality of the product. Their staff was very good with their customer service as well.