I had a great ordering experience with the manufacturer and creator of the Easy Chute. He very generously provided a volume discount since I had a number of sections I needed to purchase. The product arrived very quickly in a neat, lightweight bundle. I purchased carabiners to attach the sections (4 between each section) and wished I had gotten them somewhat larger, not because I needed the strength, but because it was difficult to push the nylon straps through the small opening. I cut the bottom out of a plastic garbage can and attached the handles to the straps. This worked nicely to provide an opening at the top of the shute. Unfortunately, I was not able to use the shute for my original intended purpose since I could not get the dumpster directly under the 3rd floor window. I found that if there is too much of an angle from vertical, debris tended to get caught in a low point. I tied the bottom of the shute to the inside of the dumpster, but when I tried to tighten the shute sufficiently to allow the shute to be straight, my ropes snapped and I gave up on that application. Had it been a direct drop down, it would have worked very well. I'm sure I will find other applications where the dumpster or a large garbage can is able to be placed under the window. Overall, I found the product to be well built and a good value for the money.
Great job ordered in late PM arrived next day AM
Great service performed on time than as agreed
Not sure you can improve they are quality company